How can I have mistaken identity Facebook work history removed from uncooperative person's profile?
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My client, a cosmetic surgeon in Lynnwood, WA was attacked earlier today on Facebook by the supposed ex-wife of a cosmetic surgeon in Arizona with whom they have no association. The other practice has a name that is close, but there is absolutely no relationship between the two. We promptly removed the comments from my client's wall and images and blocked the person who posted them.
Unfortunately she has posted in her work history on her own page that she works for my client's practice and blocking her has not removed my client's name, logo or fb link from her page. This poster's comments are so tragic and bizarre I'm honestly not sure she is a real person, though the doctor she mentions in her posts does appear to have a real practice in AZ. I could not find a way to report to Facebook that she did not in fact work for my client at any time. I have so far had no response from her to my request to remove it from her About page and due to the bizarre nature of the comments, I don't well trust she'll follow through.
How can I have this erroneous work history removed from this person's profile page? Facebook FAQ offered no answers. Thank you.
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Sharla - That is indeed problematic. I think that you have a couple of options:
1. Through an attorney, send a certified letter asking for the removal of the information from the job history. Have this followed up with a defamation claim for doing harm to a business for fraudulently claiming employment.
2. You can Report a Violation of the Facebook Terms of Service, even if you don't have an account by using the form here: https://www.facebook.com/help/contact/274459462613911
3. You can go the person's profile page, and click on the gear icon next to Message, and click on Report. You can use this feature even if you're not friends with the person on Facebook. This might fall into the bullying realm, too.
Hope this helps
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