OSE Export very slow
-
Anyone else having issues with Open Site Explorer? Been trying to export a backlink report for a website for the past 2 hours (the grey bar has been going that long). The site only has 1937 backlinks!!
-
Woops! Keri's right - I read that response "Thanks for the reply, customer services." and thought that you meant you received an answer via email. I made an assumption there. Sorry!
Anyways, can you please send us an email by going here and following the instructions under the search bars? http://moz.com/help/contact. It sounds like there's enough issues here that we should look into each one one-by-one. Again, I'm sorry for misreading your post earlier.
-
Carl,
Aaron really didn't mean it that way. Our help desk has had higher number of tickets lately, and he skimmed, saw the thanks, and thought everything was OK. I'll have him come back and make sure this gets the proper attention. My sincere apologies for the mixup.
Keri
-
So you have time to respond with sarcasm but can't be bothered to address the issues I raise? Nice.
-
Great to hear! Thanks for letting us know.
-
Thanks for the reply, customer services. I didn't mark it as product support for the fun of it
-
Finally finished and returned an empty report!! Does anything around here work!! If it's not OSE breaking, it's moz analytics not working with G+, keep forgetting Twitter info, cookie problems with chrome etc
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved Moz Link Explorer slow to find external links
I have a site with 48 linking domains and 200 total links showing in Google Search Console. These are legit and good quality links. Since creating a campaign 2 months ago, Moz link explorer for the same site only shows me 2 linking domains and 3 total links. I realise Moz cannot crawl with the same speed and depth as Google but this is poor performance for a premium product and doesn't remotely reflect the link profile of the domain. Is there a way to submit a sitemap or list of links to Moz for the purpose of crawling and adding to Link Explorer?
Link Explorer | | mathewphotohound0 -
Discrepancies between google search console and OSE
Hi google search console is showing root linking domains at 297 but OSE only shows 19 This was highlighted because OSE dropped from 50 to 19 since last scan Regards Paul
Link Explorer | | phes0 -
Change in OSE?
Hi My site http://sassandgrace.co.uk has a 301 direct from the www. version as recommended and, up until last week, OSE showed no results for the www version with a message of some kind saying about the re-direct. This week the message has disappeared and I have half my links (still v small) on www version and half on the non version. Has something changed? Should I be worried? And what, if anything, should I do? Thanks
Link Explorer | | Sassandgrace0 -
OSE error?
Hi, I just started using moz pro, but if i try to check ose, I get this error: There was an error getting your data What's wrong?
Link Explorer | | NielsPNO0 -
Why isn't OSE showing any of my links?
My domain uses a redirect of all traffic to https. The site is https://www.tallslimtees.com. I've been working on it this year and know there are several good, topical links coming in. But OSE shows nothing. Any idea why this would be the case? How can I see all of my links and the data on them?
Link Explorer | | DanDeceuster0 -
How long will it take for the changes we've made to reflect in Moz OSE spam score data?
I signed up for Moz to see the spam flags our site had triggered. As soon as I found out, we worked on it and have been trying to correct our mistakes but it's been more than a month and we've managed to neutralise zero flags. I would appreciate if someone can clarify how long the OSE data takes to refresh. Also, how do you combat the following three specific flags: Ratio of Followed to Nofollowed Subdomains Ratio of Followed to Nofollowed Domains Low Number of Pages Found Crawl only gets a valid response to a small number of pages. Thanks.
Link Explorer | | Oziti0 -
Facebook likes in OSE when there is no Facebook Like button on the web page
In OSE how are page specific facebook likes calculated when the page does not have a Facebook like/share button on it? I have seen many pages with multiple Facebook likes counted against it in OSE but cannot see how people could be liking the page.
Link Explorer | | TheHutGroup0 -
Unable to download OSE Backlink attachment. Showing error
Hi While downloading attachment of backlinks from open site explorer - facing error that something went wrong and reported to moz tech team can you resolve it pl
Link Explorer | | Modi0