Reset my MOZ Account?
-
I recently redesigned my 2 websites. Both are large 80+ page sites with unique text on every page, no keyword stuffing and generally using all the proper SEO techniques ( I hired a professional w/ 10 years experience). My pages rank for the targeted terms, but MOZ reports say "Not in the Top 50". I had friends run "Clean Searches" from the west coast and we were ranking. Prior to the redesign, I used MOZ and the reports were very accurate. Should I reset my MOZ account or what?
-
When connecting Google Analytics you would need to use the email address that manages the profile for the specific domain. It helps to not be logged into Google when connecting so you can be prompted to log in with the correct credentials.
Let me know if that helps!
-
one last question for now. When I set up the new accounts it did not give me any other option than to pick my google analytics for my heritageprintingcharlotte.com site when I was doing the heritageprinting.com account. Is there a way to override that to allow me to select my google analytics for heritageprinting.com?
-
Anytime!
-
thanks. will do.
-
No problem Joseph,
They are not in the top 50 for www.heritageprinting.com which is the URL you are tracking in your campaign.
The URL needs to be heritageprinting.com without the "www" which involves creating a new campaign.
-
Thanks for your help. So how is it that some of the keyword phrases on heritageprinting.com are actually ranking if this is the case?
-
backdrops dc #1 and #2 shows up not in top 50 in your rankings
character cutouts #1 shows up not in top 50
-
Hi Joseph
Your campaigns are set to track only the www-version of the sites and your site is resolving as the root domain so what you will need to do is archive both of your campaigns and re-create them and type the URL without the www so we you can match how the site resolves on Google.
A url with www is a sub-domain and one without is a root domain.
Hope this helps
-
Two weeks ago I deleted and reentered all of the key phrases for our heritage charlotte account because of the inaccuracies I was seeing after the new heritageprintingcharlotte.com launched in February. Most all of our phrases where ranking in the top 10 with moz before the new site went up and after the new site went up it became very inaccurate. Now only one of 85 phrases is showing a ranking even though most are in the top 20. Some of the many examples are:
Magazine Printing Charlotte #4 and #5
commercial printers charlotte #4
direct mail printers charlotte #8
I could continue endlessly. Check for yourself. Most every phrase is ranking but is not showing up that way on your tool. Not very helpful now.
this same thing is happening on our DC campaign for heritageprinting.com as well.
Very frustrating. How do we get this to work again so we can get accurate information.
Your help would be appreciated.
-
Hi Joseph
Going back to my first reply, how does those sites resolve on search engines when you are checking the keywords?
Can you give me an example of a keyword that is ranking for your site but not showing in top 50 in moz?
-
Good morning. Since we launched the new versions of our websites heritageprinting.com and heritageprintingcharlotte.com in January and February respectively, the keyword phrase rankings went from being extremely accurate of our position with google to be extremely inaccurate of most of our rankings with google. How do we correct this so that our subscription to moz for this tool becomes valuable again. It is very frustrating to have to go manually into each phrase to see how we are ranking. very time consuming. please help.
-
Hi Joseph
You can archive/delete campaigns at anytime at analytics.moz.com/manage-campaigns which is where you can add new websites up to the account limit of 5 for the trial/standard subscriptions.
-
David,
Thanks for your timely reply.
"this is likely the culprit which will require a "reset" by creating a new campaign." Does this mean I need to cancel my subscription and create a new account or simply "reset" my current account? Please advise on reset instructions if the latter is probable.
-
Hey Joseph!
When checking your keywords online is your site resolving as a sub-domain or root-domain? If your campaign is set to track just www.domain.com but on Google your site appears as domain.com this is likely the culprit which will require a "reset" by creating a new campaign.
Check your settings and see if "Tracking this subdomain" is noted for the site which means we are only looking for results for that specific URL.
Hope this helps!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why have I been charged by Moz for a Pro Subscription?
I recently used the trial free 1 month subscription for Moz Pro as it was suggested in a continued education course I was doing. My email was hacked and I had no access to it for which I had no access to Moz and while getting my email sorted, I got this message that they have charged me and it has come off my account for next month. They also took the money off my account which is extremely difficult for me as I am a student and cannot afford an expense as such. This is creating havoc for me. Currently Moz Pro a service charged in US$ is too expensive for me in India as a student. Any advice on how to get this amount reversed. Today is the day the invoice was sent and immediately afterwards they charged me the amount.
Product Support | | Adilene0 -
I want add additional users to my account. Can I?
Diar sir. I want add additional users to my account. Can I? tamai@softplanning.jp
Product Support | | tamainoboru0 -
My trial version has expired and I didn't cancel the account. Need urgent refound!
Hello! I need help, I can't afford this right now and I didn't cancel by mistake, not on purpose. It happened that the mails -don't know why- arrived to de spam folder and I didn't know that I was being charged directly. I tried Moz for a presentation to a prospect two months ago. But I didn't get the client, so I still can't afford, it and I didn't use it. I'm sorry for the mistake, I only noticed this today when I checked my Spam folder casually. Please I need a refound! I will get a pro a account in the future, as soon as I can, because I love Moz! But now it's impossible to me to afford it, I'm in a big trouble. I hope you can understand my situation. Thanks a lot!
Product Support | | Viole550 -
I plan to have multiple sites/compaigns. My Question: Is there a way to set up a limited account that one client would be able to view just their campaign?
I don't want a client to be able to see all of our other campaigns, just theirs. Is there a way to set this up?
Product Support | | darylgochnauer0 -
I'd like to "pause" my account for a few months without canceling it. Is there a way to do so?
I'd like to "pause" my account for a few months without canceling it. Is there a way to do so?
Product Support | | Akufnx0 -
Moz Account - How to Select Monthly Timeframes
I have read that moz have now added the feature to select monthly timeframes when running reports. In my Account, I can only choose Weekly (the previous week) How do i go about selecting Monthly Timeframes? Thanks Adam
Product Support | | AMG1000 -
Moz Ranking report help
Any way to show the ranking changes comparing a old dates ranking report- like 4 months ago vs the latest update?
Product Support | | DavidKonigsberg0 -
Can you create additional users for Moz Analytics?
I have just begun setting up Moz Analytics for some of my clients. It lets me add 5 client's sites to a single account but I can't find anywhere to create an additional user/login for a specific account that way I can give access to each client only to their campaign. Is this not possible and if not something you plan on integrating in the near future?
Product Support | | Carlson3