Open Site Explorer Not Providing Data
-
Is something wrong with Open Site Explorer as I am not getting any social and other data? Is this a problem that will be fixed in the next couple of hours? Is this a bigger issue?
Thanks,Scott
-
Hi Scott,
Have you checked your spam folder? I'm looking at the help desk, and do see that we answered you on May 14th.
-
I have submitted 2 help/contact requests and none have been answered. Im not having a great experience here!
-
No... I am just getting now data. You can see that I am logged in, in the first screenshot.
Please fix this ASAP!
-
Hey Scott,
Are you seeing a message like this: http://screencast.com/t/2Aj4Ktv4?
If we haven't yet discovered the URL you're searching on, you'll see that message indicating the URL is not in the index yet.
Or are you seeing a different error? If you'd like us to dig in further and don't want to publish the Open Site Explorer search on Q&A, feel free to send us a Help Desk inquiry here: https://moz.com/help/contact
Thanks!
Carin
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Page Authority different between Moz Open Site Explorer and On Page analyser
I have a client who has an old URL with 3 linking root domains and 4 links, with a PA of 24. This is on the open site explorer. There is a 301 redirect in place to direct this old url to the new url. When he uses the Moz bar on page, it shows that he has a PA of only 1 with no LRDs or inbound links? Can anyone please explain why this is happening and if this could affect further page links across his site? It would be appreciated. Kind regards
Link Explorer | | lisa_rothery0 -
Do other sites linking to my page with a low domain authority affect my rankings?
Hello, my page authority 30, I see other page with an authority of 21 for example linking to us. Is this good or bad, does this affect our ranking? A lot of these don't have anchor text, I'm guessing we should reach out to these webmaster to include anchor text with the keywords we want to drive traffic to this page or make as descriptive as possible? Thanks! Laura
Link Explorer | | lauramrobinson320 -
Why don't links from Reddit show up in Site Explorer?
Some are follow and some are no follow. They show up in webmaster tools and not in site explorer. In addition why do some other links show up in webmaster tools but not site explorer?
Link Explorer | | RafeTLouis0 -
Psst Did you see Open Site Explorer's New Link Building Opportunities Section??
Check out Rand's blog post about it for all the details: http://moz.com/blog/open-site-explorers-new-link-building-opportunities-section. We'd love for you to check it out and leave us your feedback! Thanks,
Link Explorer | | jennita
Jen3 -
Fresh Web Explorer daily mentions by email not working
Hi A few months ago I setup daily mentions from Fresh Web Explorer so I get alerts to when my site or my competitors site gets a new back link, and I did get an email in the first few weeks, but I haven't gotten once since. Today I check 1-2 of my competitors fresh links and they have gotten some in the last month, but I got no alerts. I have it setup like this
Link Explorer | | PaddyDisplays
rd:competitor.com But now i'm thinking because technically "www" is a subdomain is that why I'm not getting any alerts, do I need to set it up with www and non www for each domain? ( if so that's going to eat to my limit pretty quickly, which would suck), or is there something else I'm missing? Thanks0 -
Why is my website providing no feedback on the Open Site Explorer?
Basically, whenever i type in my URL, http://www.locksmithplusincportlandor.com, I am presented with the following message: "It looks like we haven't discovered established link data for this URL yet." I have gone through all of the reasons why this could be, and none of them apply to my current situation. Any help would be much appreciated. Thank you!
Link Explorer | | Meier0 -
Does Open Site Explorer recognise nofollow links?
In the backlink profile for my site on OSE, I'm seeing a lot of links that are paid advetorials and I know go through DoubleClick. I was informed that links going through Doubleclick automatically become NoFollow links. If the above is true, should I ignore these links? If they are NoFollow, they don't really contribute to my backlink profile? THANKS!
Link Explorer | | whis0 -
Open Site Explorer not detecting linking domain on my site
So I was using Open Site Explorer to analyze my domain authority and page authority as can be seen here. My site has been covered by some press and in the article it actually links my site. Some of the articles can be seen on, here, here, and here. Any idea why none of these articles are detected as a linking domain to my site? Is there something that I am doing wrong?
Link Explorer | | herlamba1
