HELP! IE secure page display issue on new live site
-
For some reason IE 7, 8, & 9 do not display the following page: https://www.jwsuretybonds.com/protools.htm
All they show is the Norton seal. It shows properly in all other browsers without issue (including IE 10+), but the earlier versions flash the page for a split second, then hides everything.
Can someone shed some light on this? This is a new live site we just launched minutes ago and these browsers account for 12% of our overall traffic.
UGH I hate you microsoft!!!
Thanks all
-
you are also using Apache 2.2 instead of 2.4
http://httpd.apache.org/docs/current/ssl/ssl_howto.html
big pic of Apache 2.2 decline
http://cl.ly/Vg2n/Image 2014-05-22 at 5.56.01 PM.png
you're not running updated software on your server at all I would start by doing that. Then I would tackle the problems at hand most likely there connected.
I hope this is been of help,
Thomas
-
Update WordPress
your host contegix should not have any trouble. Helping you fix this problem long as the company that sold you the SSL.
I see that you are using a older version of WordPress 3.6 that is pretty old considering where at 3.9.1 now
Please update your WordPress installation so that we can rule out bugs that have probably caused issues like this.
Two things you can do to make this easier use a CDN to employ the SSL
Or use couldproxy.sucuri.net
I would look at using a security oriented hosting provider that will be more hands-on for updates.
I run Firehost and simply submitted one ticket in the beginning asking them to update my WordPress plug-ins as well as WordPress itself they have done so without issue to this day.
I found it by far the easiest way to implement SSL Certs is through a content delivery network but you might find it easier to do it another way. I hope this is of help.
Below is an outline of what your site is running I also added a link but I do not know if you are not a member if it will show you what I could see so I pasted it below.
Sincerely, Thomas
http://builtwith.com/?http%3A%2F%2Fwww.jwsuretybonds.com%2Fsurety-bonds%2Fcontract-bonds%2Fconstruction_bond.htm
jwsuretybonds.com/surety-bon...
- Web Servers
| | Apache |
| Usage Statistics · Websites using Apache |
| Apache has been the most popular web server on the Internet since April 1996. |
| | Apache 2.2 |
| Usage Statistics · Websites using Apache 2.2 |
| |- Content Management System
| | WordPress |
| Usage Statistics · Websites using WordPress |
| WordPress is a state-of-the-art semantic personal publishing platform with a focus on aesthetics, web standards, and usability. |
| | WordPress 3.6 |
| Usage Statistics · Websites using WordPress 3.6 |
| |- Frameworks
| | Shockwave Flash Embed |
| Usage Statistics · Websites using Shockwave Flash Embed |
| The website contains Adobe Flash content embeded without the use of JavaScript. |
| | PHP |
| Usage Statistics · Websites using PHP |
| PHP is a widely-used general-purpose scripting language that is especially suited for Web development and can be embedded into HTML. |- Advertising
| | Google Remarketing |
| Usage Statistics · Websites using Google Remarketing |
| Google code specifically for remarketing/retargeting based advertising. |
| | Google Adsense |
| Usage Statistics · Websites using Google Adsense |
| A contextual advertising solution for delivering Google AdWords ads that are relevant to site content pages. |
| | DoubleClick.Net |
| Usage Statistics · Websites using DoubleClick.Net |
| DoubleClick enables agencies, marketers and publishers to work together successfully and profit from their digital marketing investments. |- Analytics and Tracking
| | Facebook Domain Insights |
| Usage Statistics · Websites using Facebook Domain Insights |
| This website contains tracking information that allows admins to see Facebook Insights out of Facebook to this domain. |
| | Google Analytics |
| Usage Statistics · Websites using Google Analytics |
| Google Analytics offers a host of compelling features and benefits for everyone from senior executives and advertising and marketing professionals to site owners and content developers. |
| | Google eCommerce Conversion Tracking |
| Usage Statistics · Websites using Google eCommerce Conversion Tracking |
| Provides conversion tracking for adword campaigns. |- JavaScript Libraries and Functions
| | HTML 5 Shiv |
| Usage Statistics · Websites using HTML 5 Shiv |
| HTML5 IE enabling script shim. |
| | Modernizr |
| Usage Statistics · Websites using Modernizr |
| Modernizr allows you to target specific browser functionality in your stylesheet. |
| | jQuery |
| Usage Statistics · Websites using jQuery |
| JQuery is a fast, concise, JavaScript Library that simplifies how you traverse HTML documents, handle events, perform animations, and add Ajax interactions to your web pages. jQuery is designed to change the way that you write JavaScript. |
| | jQuery 1.8.2 |
| Usage Statistics · Websites using jQuery 1.8.2 |
| |
| | jQuery Easing |
| Usage Statistics · Websites using jQuery Easing |
| A jQuery extension that provides functionality to "ease" things onto or off of the screen. |
| | jQuery Cookie |
| Usage Statistics · Websites using jQuery Cookie |
| A simple, lightweight jQuery plugin for reading, writing and deleting cookies. |
| | jQuery Validate |
| Usage Statistics · Websites using jQuery Validate |
| JQuery Form Validation Plugin. |
| | Facebook for Websites |
| Usage Statistics · Websites using Facebook for Websites |
| Allows a user to make a website more sociable and connected with integrations from the hugely popular Facebook website. |
| | Facebook SDK |
| Usage Statistics · Websites using Facebook SDK |
| JavaScript SDK enables you to access all of the features of the Graph API via JavaScript, and it provides a rich set of client-side functionality for authentication and sharing. It differs from Facebook Connect. |- Audio / Video Media
| | Wistia |
| Usage Statistics · Websites using Wistia |
| Wistia is a video marketing, sales, and collaboration application. |- Widgets
| | Yoast Plugins |
| Usage Statistics · Websites using Yoast Plugins |
| SEO based plugins from Yoast. |
| | Wordpress Plugins |
| Usage Statistics · Websites using Wordpress Plugins |
| Plugins are tools to extend the functionality of WordPress. The website uses various plugins from WordPress to provide additional functionality. Some of them may be listed here. |
| | IntenseDebate |
| Usage Statistics · Websites using IntenseDebate |
| Intense Debate is a sophisticated external comment system for WordPress blogs. From Automattic. |
| | WP Super Cache |
| Usage Statistics · Websites using WP Super Cache |
| WP Super Cache is a page cache generation tool for WordPress. |
| | LinksAlpha |
| Usage Statistics · Websites using LinksAlpha |
| Quick way for companies and users to publish and share on social web. |
| | WordPress Popular Posts |
| Usage Statistics · Websites using WordPress Popular Posts |
| WordPress widget that displays popular posts on the blog. |
| | Google Font API |
| Usage Statistics · Websites using Google Font API |
| The Google Font API helps you add web fonts to any web page. |
| | Google Plus One Button |
| Usage Statistics · Websites using Google Plus One Button |
| Google+ +1 Button implementation. |
| | Facebook Like Button |
| Usage Statistics · Websites using Facebook Like Button |
| The code to implement a Facebook Like Button on the page. |
| | Facebook Like |
| Usage Statistics · Websites using Facebook Like |
| Allows users to Like items they find on the web, similar to how you Like items within Facebook. |
| | Verisign Seal |
| Usage Statistics · Websites using Verisign Seal |
| Verisign Seal |
| | LivePerson |
| Usage Statistics · Websites using LivePerson |
| Founded in 1995, LivePerson helps the Internet deliver on its promise of making our day-to-day lives easier and better by supplying real-time access to the world's experts and their knowledge. |
| | Google Plus One Platform |
| Usage Statistics · Websites using Google Plus One Platform |
| Google+ API functionality. |- Content Delivery Network
| | AJAX Libraries API |
| Usage Statistics · Websites using AJAX Libraries API |
| The AJAX Libraries API is a content distribution network and loading architecture for the most popular, open source JavaScript libraries. |- Mapping
| | Google Maps |
| Usage Statistics · Websites using Google Maps |
| Google maps embedded into the webpage. |- Syndication Techniques
| | RSS |
| Usage Statistics · Websites using RSS |
| A family of web feed formats used to publish frequently updated content such as blog entries, news headlines or podcasts. |
| | Pingback Support |
| Usage Statistics · Websites using Pingback Support |
| A Pingback is one of three types of Linkbacks, methods for Web authors to request notification when somebody links to one of their documents. |
| | Really Simple Discovery |
| Usage Statistics · Websites using Really Simple Discovery |
| Really Simple Discovery is a way to help client software find the services needed to read, edit, or "work with" weblogging software. |
| | Live Writer Support |
| Usage Statistics · Websites using Live Writer Support |
| Windows Live Writer Tagging Support Schema |- Document Standards
| | Friends Network |
| Usage Statistics · Websites using Friends Network |
| XHTML Friends Network is a simple way to represent human relationships using hyperlinks. |
| | Meta Keywords |
| Usage Statistics · Websites using Meta Keywords |
| Meta tag containing keywords related to the page. |
| | HTML5 DocType |
| Usage Statistics · Websites using HTML5 DocType |
| The DOCTYPE is a required preamble for HTML5 websites. |
| | Conditional Comments |
| Usage Statistics · Websites using Conditional Comments |
| The website uses conditional comments that are supported by Microsoft Internet Explorer. They allow web developers to show or hide HTML code based on the version of the viewer's browser. |
| | Meta Description |
| Usage Statistics · Websites using Meta Description |
| The description attribute provides a concise explanation of the page content. |
| | Viewport Meta |
| Usage Statistics · Websites using Viewport Meta |
| This page uses the viewport meta tag which means the content may be optimized for mobile content. |
| | Cascading Style Sheets |
| Usage Statistics · Websites using Cascading Style Sheets |
| Cascading Style Sheets (CSS) is a stylesheet language used to describe the presentation of a document written in a markup language. Its most common application is to style web pages written in HTML |
| | Twitter Bootstrap |
| Usage Statistics · Websites using Twitter Bootstrap |
| Bootstrap is a toolkit from Twitter designed to kickstart development of webapps and sites. |
| | HTML 5 Specific Tags |
| Usage Statistics · Websites using HTML 5 Specific Tags |
| This page contains tags that are specific to an HTML 5 implementation. |
| | Javascript |
| Usage Statistics · Websites using Javascript |
| JavaScript is a scripting language most often used for client-side web development. Its proper name is ECMAScript, though "JavaScript" is much more commonly used. The website uses JavaScript. |- Document Encoding
| | UTF-8 |
| Usage Statistics · Websites using UTF-8 |
| UTF-8 (8-bit UCS/Unicode Transformation Format) is a variable-length character encoding for Unicode. It is the preferred encoding for web pages. |- Content Delivery Network
| | Content Delivery Network |
| Usage Statistics · Websites using Content Delivery Network |
| This page contains links that give the impression that some of the site contents are stored on a content delivery network. |- Operating Systems and Servers
| | Red Hat Enterprise Linux |
| Usage Statistics · Websites using Red Hat Enterprise Linux |
| Red Hat Enterprise Linux (often abbreviated to RHEL) is a Linux distribution produced by Red Hat and targeted toward the commercial market, including mainframes. | -
I removed the Norton seal code and now it's displaying properly!!!
Any idea why the Verisign code would break it?
-
When I remove Google's re-marketing script, it only displays code from Norton
[](javascript:vrsn_splash())
-
Thanks for the response Khem!
I added the meta code, but it didn't make a difference.
I may have found another piece of the puzzle. When I do a view source in IE, I get the following:
<iframe name="google_conversion_frame" title="Google conversion frame" width="300" height="13" src="https://googleads.g.doubleclick.net/pagead/viewthroughconversion/1071593243/?random=1400791999038&cv=7&fst=1400791999038&num=1&fmt=1&label=oqsnCI6N-QYQm-78_gM&guid=ON&u_h=1080&u_w=1920&u_ah=1080&u_aw=1920&u_cd=24&u_his=62&u_tz=-240&u_java=true&u_nplug=0&u_nmime=0&frm=0&url=https%3A//www.jwsuretybonds.com/protools.htm" frameborder="0" marginwidth="0" marginheight="0" vspace="0" hspace="0" allowtransparency="true" scrolling="no"><img height="1" width="1" border="0" alt="" src="https://googleads.g.doubleclick.net/pagead/viewthroughconversion/1071593243/?frame=0&random=1400791999038&cv=7&fst=1400791999038&num=1&fmt=1&label=oqsnCI6N-QYQm-78_gM&guid=ON&u_h=1080&u_w=1920&u_ah=1080&u_aw=1920&u_cd=24&u_his=62&u_tz=-240&u_java=true&u_nplug=0&u_nmime=0&frm=0&url=https%3A//www.jwsuretybonds.com/protools.htm" /></iframe>
[](javascript:vrsn_splash()) -
First off you don't need to worry about the IE, most of the people have stopped using IE only because these issues. Check the following Browser Statistics and Trends
2014 (April)
Chrome 58.4%
IE - 9.4%
FF - 25.0%
Sarari - 4.0 %
Though, if you're still concerned about your website IE compatibility, you might need to use some IE hacks as you would be using some attributes or features which IE doesn't support.
I found a solution to a problem wihich is something similar to your issue:
"Modernizr can help, especially if you're using newer things like html5 and css3. Another thing that can help is boilerplate code, I personally like the html5reset.
One particular thing from that is going to help you a lot: if I look at your site in IE it says it goes into Quirks mode, making IE7, 8, and 9 behave... well... quirky Place the following meta tag in your head section to improve things for IE:
<metahttp-equiv="x-ua-compatible"content="ie=edge,chrome=1"></metahttp-equiv="x-ua-compatible"content="ie=edge,chrome=1">
You can see what "Browser Mode" and "Document Mode" IE is running in by bringing up the developer toolbar (F12), you can tweak it temporarily for your browsing session to see what happens if document mode is "IE9 standards"."
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Has anyone transferred a site from WordPress to Webflow?
We're thinking about making the move, but I'm (mildly) concerned about SEO implications.
Web Design | | lauraballer0 -
URL Designing and Site Architecture
Hi, 1. At the end of the URL, should we have "/" or not (for e.g. my website www.example.com/abc/) 2. What is the optimum level of site depth 3. Google crawler will go through the breadcrumb or url (If a page is at 6th level through breadcrumb and at 4th level through URL, at which level will google crawler recognize this.
Web Design | | adiez12340 -
Does Using Magento With Multi Sites Affect SEO
We have a client who has 3 separate websites targeting the US, Australia, and the UK. Each of them has relevant ccTLD's such as: .com .com.au and .co.uk. Our client wants to use the Magento multi-site function so it combines all the stores (which are the exact same products) and merge it into one through Magento. These sites are all hosted in the US and had nothing to do with me haha! I understand Rand has mentioned on a video it would be best having the websites with ccTLD's hosted in that country (if budget permits), however in this case the budget doesn't permit us to go down that road. Has anyone any advice on this matter, has anyone did this before and had a lot of success with the SEO? At present there doesn't seem to be a lot of information about it and opinions are varied and sometimes divided. Any help would be very much appreciated guys Thanks, Matt
Web Design | | HigherthanSEO0 -
Best Practice issue: Modx vs Wordpress
Lately I've been working a lot with Modx to create a new site for our own firm as well for other projects. But so far I haven't seen the advantages for SEO purposes other then the fact that with ModX you can manage almost everything yourself including snippets etc without to much effort. Wordpress is a known factor for blogging and since the last 2 years or so for websites. My question is: Which platform is better suited for SEO purposes? Which should I invest my time in? ModX or Wordpress? Hope to hear your thought on the matter
Web Design | | JarnoNijzing0 -
I need help with international SEO for two sites?
I'll try to keep this clear... I am working with an company based in Germany, they own company.com/de and company.com/en, and that's how they are currently structuring their domains. They also own companyusa.com that they really want to show up in USA only. They want to keep company.com/en for England/english speaking Europe and company.com/de for their German audience in Germany. They are wanting us to optimize/SEO for companyusa.com, and they want that URL to show up as the top google search in the USA for their "company" keyword. What is showing up now is www.company.com/en 1st in Google because it's been around longer and it has more domain authority. What is the best practice for us optimize companyusa.com so that it is the top dog in the USA while not messing up the other domains? Should we merge? Subfolders all around? Thanks for all the input.
Web Design | | Rocket.Fuel0 -
Should the parent directory of the main site-navigation be clickable or not?!?
Highly discussed in our team is the question: Should all parent navigation items be clickable, or only the ones that have no child menu appearing on mouse over? At Starwood Germany, we would like to adjust the main navigation for all our websites in order to improve consistency and user friendliness. At the moment, most of our websites feature both clickable non-clickable parent items, depending on whether the items have a corresponding child menu (appearing on mouse over) or not. See example here: http://www.imperialvienna.com/en Some of our team members believe it might be irritating and/or confusing for the user if some items are clickable while others are not. What do you think? Any thoughts and insights would be truly appreciated!
Web Design | | DFM_GSA0 -
One big page vs. multi-step pages
Hi mozers! Brand new to SEO and LOVING it! Having several key questions that I don't see answered yet, but I'll start with one we've been very curious about. Consider this guide we have for Forming a Delaware Corp.
Web Design | | Mase
https://www.upcounsel.com/Free-Legal/Guide/17/Form-A-Delaware-Corporation This is our overview page, giving you a breakdown of what this process involves. We love this page, but (Question1:) does it lack better real "content" rather than lots of links to the guide process itself? Then, you can start to walk through the guide beginning with step one, where each step has crowd sourced answers to it. But as you see, the step pages are all very similar, except for the answers and step info. (Question 2) Would it be better to put all our answers into the one overview page and skip having separate pages for each step? We like the process and simplicity of seeing one step at a time, but then these pages don't seem to have enough unique content on them. Related, at what point (if any) is a page too big with too much content and considered bad for SEO? We're recovering from a big hit from Google, and slowly recovering by nailing down various SEO mistakes. We DO have great, unique and valueable content - now we just need it to rank!0 -
Are tables OK in e-commerce sites?
I know that for best results with search engines, tables should not be used. However as I look to redesign our older e-commerce site, I find that not only our website but many other e-commerce sites use tables. Is it acceptable to use tables in e-commerce or am I just viewing outdated e-commerce sites. Could you recommend a good shopping cart solution? We currently use volusion. Thanks for your time and see you in Boston next week!
Web Design | | Lael0