Moz Local and Google+ Listing Issue

[qlkasdjfw]

Hey Guys, I wonder if anyone can help me. I have already contacted the moz support team but they were no help. I am extremely disappointed with their service so far.

Now to verify the listing on Moz Local, they say that you either fix the Google Listing or correct the CSV so it matches the Google listing. - I corrected the CSV to match the Google listing. Since the FAQ states that you can updated the listing at anytime by uploading an we CSV file, I did not see a problem with this. However, After contacting support they told me that the FAQ was incorrect and that you can't just update the CSV, you actually have to also manually update the Google listing.

My Google local listing has the wrong information listed. We do not have control of this listing I have been trying to claim it, I have also already contacted Google Local help but it's a lost cause so far.

So I am asking, How are you guys claiming your Google listings when the listings are already claimed. Also I have already been submitting changes to Google Map Maker but change keep getting denied.

Any help is appreciated.

[irapasternack]

If this were me (or my client), I would focus on claiming and taking over the Google Local page.  While that can be a complicated process, and communicating with Google can be slow, if you keep at it they will eventually help you get control of the page.   Can you share the Google page that is causing the issues?

[KeriMorgret]

Is there a way you could have one Facebook page per location?

[qlkasdjfw]

The issue with facebook is that we use one facebook page for 2 locations.

[MiriamEllis]

Good Morning!

Just a quick question in hopes this might be helpful. If you are struggling to gain control of your Google+ Local page right now, are you at least in control of your Facebook Local Business page? Moz Local can also validate against this, provided this name, address, phone number and website identically match what is in your CSV. I wanted to be sure to mention this as this might be something you could edit more easily.

[KeriMorgret]

Hi! Thanks for pointing this out about the FAQ. We will be updating that so that it doesn't cause future problems.

I've talked to our help team, and it sounds like the primary issue in your case is not being in control of the listing. We do have a number of other Moz users who also deal with local situations, and they can help with ideas about how you might be able to work with the owner of the listing and/or Google Local.

Keri Morgret