Is Moz Pro down?
-
This morning, just before trying to meet with a client, I cannot access Moz Pro.
Here is the page I get:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<error>NoSuchBucket
<message>The specified bucket does not exist</message><bucketname>analytics.moz.com</bucketname><requestid>DC68738B494D30A1</requestid><hostid>r13H1pVq04vKGcKkAD9AUCTRXNdZAhUOULNwv4/TB74e0utcat2mV3PT7dXOtnuG</hostid></error>What can I do to access my information?
-
Hi,
I'm currently having the same problem. I cannot access to moz pro. I gave deleted my cookies and history but still got the same problem.
It worked this morning...
Any ideas?
-
What specific issue are you having with Moz Local? If you don't want to go into details here in the community, you're welcome to send a support ticket in and one of us on the team can get back to you that way.
Re: your question about chat, it is available but generally only for sales or billing related questions. At the moment, we've pulled back on chat so we can get through a backlog of tickets but things should be back to normal in the next week or so.
-
No problems accessing Moz at the moment. Thanks for asking.
Concerning another question, I am having problems with the Paid Local Search tool. I am actually having greater success with getting directory listings correct without the paid option. I must be missing something.Having covered the documentation several times, do we ever have the option for a live chat with someone at moz?
-
That's definitely odd, but I'm glad it ended up working out in the end. Just to make sure though, are you still running into any issues accessing Moz?
-
Hi Sam Weber,
Even with clearing my cookies and trying Chrome, Firefox and Safari, I was unable to gain access to Moz Pro for almost a full hour. Fortunately, my client was willing to adjust our meeting, so I could pull the reports needed.
-
Hi there,
Thanks for reaching out and apologies for any issues here!
There weren't any outages to Moz that I'm aware of. I was able to access the site and tools from the 8th to today (10th) fine. Can you tell me if you're still having problems here? If so, can you try clearing your cookies/cache and restarting your browser? If that doesn't work, the next thing to try is a different machine and then accessing Moz from a different network.
-
I just switched browsers to see if that may help.
In IE, the URL comes up: http://analytics.moz.com/pro/home
The message on the page says:
| |
The webpage cannot be found
|
| HTTP 404 |
| |Most likely causes:
- There might be a typing error in the address.
- If you clicked on a link, it may be out of date.
|
| |What you can try:
|
| || | Retype the address. |
|
| || | <a>Go back to the previous page.</a>
<noscript id="goBack">Go back to the previous page.</noscript>
|
|
| || | Go to
<noscript id="mainSite2">the main site</noscript>
and look for the information you want. |
|
| ||
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Update
Hi, in the past we could see the next Moz update in https://moz.com/products/api/updates, but i can´t see it anymore there, has been changed to another place?
API | | Agenciaseomadrid0 -
Is There any API from FourSqaure that allow us directly feeding business listings into it , Moz is doing same , so there must be some API?
Hi, i have seen "Moz Local" , has a option , "FourSqaure". I just a curiosity to ask that , is there any tie-up between FourSqaure and Moz , coz Moz must be using its APIs to feeds its business listings into FS Database. When i have searched for FS APIs for direclty feeding business listings into it , i got nothing ? so i have got this question? if any one can help me out.
API | | Prodio0 -
Domain Authority drop due to Moz update?
Hi guys, I have noticed an unusual Domain Authority (DA) drop in mid November for many different websites here in Sweden. There was a Moz update the 12th of November which I assume has to do with this drop. I have attached the DA history chart to visualize the drop. Does someone have any information about: Did the drop in DA have to do with the update the 12<sup>th</sup>? Did the new update have a new type of metric calculation? Is anyone else experiencing this drop? Any extra details would be helpful. Thanks a lot guys. YLhKVwF.png
API | | OscarSE0 -
Is there a way to connect to MOZ Pro data via Tableau?
Looking to automate reporting data from MOZ Pro. Specifically, site audit and keyword ranking data. Would like to connect to MOZ Pro backend via Tableau. Not seeing an obvious way to do this. Any guidance?
API | | jevons0 -
Extracting MOZ Domain Authority
Hi
API | | SteveWarren
I have looked but cannot find any reference to this, so I hope someone can help me.
Is it possible to upload a list of domain URLs and retrieve their MOZ Domain Authority?
Many thanks
Steve0 -
Linking Moz with Excel to compare links enmass
Hi all, I'm looking for a solution which will allow me to sort a list of links by pagerank. There seems to be a couple of solutions online but neither work for me due to various updates since they were created. Can anyone give me a solution which will work today - Perhaps using Google Sheets/Excel? I have a Moz Pro subscription. Thanks, Sam
API | | Sam.at.Moz0 -
Lost many links and keyword ranks since moz index update
Hi All, I came back from work today from a week off to find my site has gone from 681 external inbound links to 202. With this my domain authority, moz trust and moz rank have all also taken a slip. Compounding this, I am seeing a slip most of my keywords rankings. If i try to use the open site explorer to explore my links and see what going on i get the message It looks like we haven't discovered link data for this site or URL. If i check the just discovered links like it suggests I get It looks like there's no Just-Discovered Links data for this URL yet. I know these features worked before the index as i used them. Is this all attributable to the moz index issues that have been noted or could something have happened to my site? Since i started 2 months ago I have made many changes including... Updating the site map that was 4 years out of date and included 400 broken urls Removed blank pages and other useless webpages on the site that contained no content (from the previous administrator) Edited a few pages content from keyword spammy stuff to nicely written and relevant content Fixed url rewrites that made loops and un-accessible product pages All these changes should be for the better but the latest readings have me a little worried. Thanks.
API | | ATP0