Moz Local Verification

[rustmedia]

Why is it that when I submit a listing on Moz Local sometimes it does not pull up my Facebook page to verify and only tries to use the Google+, or vise versa? In this particular instance i want it to use the Facebook page because it has all the correct information and the Google+ page is not, but since the Google+ page has a different name it will not verify and let my listing go through. But it matches everything exactly on the Facebook page but is not even pulling up Facebook to option, instead it wants me to change the name of my business which is not correct.

[MiriamEllis]

Hi RustMedia!

When you submit your listing, Moz Local attempts to validate it against both the Google+ Local page and Facebook Place page. If we can only find one of these, then that it the only one we will reference if errors/issues occur. If, in the present instance, you know that your Google+ Local listing is wrong and we are not referencing that we are finding a Facebook Place page, then this may be caused by a variety of issues, including:

1. The Facebook listing is of the wrong type. It must be a Facebook Place (not a social page).

2. There may be some setting on the Facebook page that is preventing us from seeing it, like an age restriction setting or something along those lines.

3. The Facebook page is too new for us to see it.

Those are some common reasons. If you would like private troubleshooting of your issue, please start a Help ticket at:

https://moz.com/help/contact

Choose 'Account' as your topic.

Hope this helps!