Receiving incapsula error codes when trying to respond to questions

[BlueprintMarketing]

I have been receiving multiple error codes from incapsula when trying to edit answers or add an additional answer.

I want to save the code I have seen is 112 or 12 I will take a screenshot the next time I see it.

However, it has happened to me quite a few times and I have to refresh my browser every time I choose to post, edit basically do anything on the site.

Using both Safari, Chrome and Firefox have yielded the same results.

Tom

PS I have tried to replicate the results when posting this no luck.

[BlueprintMarketing]

Will do thanks Keri

[KeriMorgret]

Hi! If this happens again, please take a screenshot, and send a note to help@moz.com. Include in text in the email the incident number (it'll be 10-20 digits) too. From there, we'll be able to look up what is happening. Thanks!

[BlueprintMarketing]

Clearing browser cache from beginning of time on chrome has made a huge difference in the speed as well as the ability to simply click edit and actually edit.

Because I rarely use Firefox I did not anticipate having the same issue however this seems to be the fix to the problem.

Thank you,

Tom