New e-commerce launched, drop in traffic
-
One of our clients launched a new e-commerce site and there was a significant (60%) drop in traffic in Google Analytics following the launch. We are about 10 days into the new site, and our suspicion is that the move has caused a decrease in their site authority which has lowered their search position.
The old site had the store at sitename.com/store. The new site has a Shopify store at shop.sitename.com. There were very few external followed links to the store pages, so we thought that there would be little effect for overall site traffic by moving the store to a subdomain.
Any recommendations for next steps on diagnosing the problem and working towards a solution?
-
Hey,
It's easy peasy. Here is what u need to do:
1. confirm your site sitename.com/ with google webmaster tools.
2. check the craxl errors section after 3-5 days. you will find lots of 404 errors under the /store/ directory.
3. Make the right fixes to those 404 errors (most will have to be redirected 301 to the new location urls under the new subdomain shop.sitename.com ).
Let me know if you need more help here !
-
My first thought is that redirects were not done properly. Check the wayback machine or Google Cache and check some of the old links and see if they redirect. Also if there were any previous versions of the website (before the most recent,) then make sure those are redirected as well.
-
Hey Design Hammer!
IMO, this new site structure is the cause of what you are experiencing for SURE! Any way of reaching out to the sites that are linking to the old URL and have them update those links to the newly structured URL? This will help with the DA/PA drop and possibly help with the rankings.
Using OSE, I would run the site and go to the "Linking Domains" tab and start creating a list of the sites that are linking to the old url structure. Then reach out to them and ask if they will update. This would be my initial plan of action.
Hope this helps and BEST of luck on the recovery!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Decline in Traffic
Our company is a full service law firm with a main website and 6 microsites relevant to each practise area. Over the last 2 years, we have had significant traffic growth and ranked well in SERP, conversions were good and everything was tracking along nicely. Come January 2019, the traffic on 2 of our microsites have dropped by 20% and is not recovering. We have done a site audit and there are no issues with the website, we are still ranking #1 in SERP for our targeted search terms but the traffic just isn't there. Has anyone else with legal websites had this issue or can provide insight into the drop in traffic? It just doesn't make sense why all of a sudden the traffic isn't there anymore. Any advice on what other actions we can take to try and find the issue would be appreciated.
Reporting & Analytics | | monique-plaw0 -
If website users don't accept GDPR cookie consent, does that prevent GA-GTM from tracking pageviews and any traffic from that user that would cause significant traffic decreases?
I've been doing a lot research on GDPR impact and implementation with GTM-GA for clients, but it's been 12 months since GDPR has gone live I haven't found anything on how GA traffic has been impacted if users don't accept cookie consent. However, I'm personally seeing GA accounts taking huge losses in traffic since implementing GDPR cookie solutions (because GTM/GA tags aren't firing until cookies are accepted). Is it common for websites to see significant decreases in traffic due to too many users not accepting cookie consent? Are there alternative solutions to avoid traffic loss like that and still maintain GDPR compliance? It seems to me that the industry underestimated how many people won't accept cookie consent. Most of the documentation and articles around GDPR's start (May 2018) didn't foresee or cover that aspect properly, everything seems to be technically focused with the assumption that if implemented properly most people would accept cookie consent, but I'm personally not seeing that trend and it's destroying GA data (lost traffic, minimal source attribution, inaccurate behavior data, etc). Thanks.
Reporting & Analytics | | Kickboard2 -
Should Google Trends Match Organic Traffic to My Site?
When looking at Google Trends and my Organic Traffic (using GA) as percentages of their total yearly values I have a correlation of .47. This correlation doesn't seem right when you consider that Google Trends (which is showing relative search traffic data) should match up pretty strongly to your Organic Traffic. Any thoughts on what might be going on? Why isn't Google Trends correlating with Organic Traffic? Shouldn't they be pulling from the same data set? Thanks, Jacob
Reporting & Analytics | | jacob.young.cricut0 -
Why Is My Traffic Going Up But My Alexa Rating Getting Worse?
I am curious why my Alexa rating has been getting worse over the last few weeks. My organic traffic is up, direct visits and social networking visits are up but my Alexa has been getting worse and worse. Is anyone having the same problem? Any feedback would be helpful. Thanks.
Reporting & Analytics | | Videogamefan0 -
Mobile redirect causing traffic drop? Can I move analytics code to capture them as visitors before redirecting them?
Yesterday I implemented a mobile redirect as I don't have a mobile version of my site. As a result I've seen a drop in traffic which makes sense as my redirect script is at the top of the page. If I were to move the redirect script below the analytics code would that allow me to still track mobile users? Would this affect my bounce rate though?
Reporting & Analytics | | SamCUK0 -
Huge Traffic Drop?
I am seeing a huge 30-40% traffic drop which started around 8-9 PM EST last night. I am compare the stats of today with last Saturday and the drop is significant. I am checking it in Google Analytics and Clicky and both report the same. The Adsense impressions drop also show the same. The rankings of my top keywords seem to be fine. I re-checked them using ranktracker for Google US, UK and others. I don't understand what has happened here. Anyone else seeing the drop? Is there a Google Panda update underway?
Reporting & Analytics | | abhim120 -
Google Analytics Site Search to new sub-domain
Hi Mozzers, I'm setting up Google's Site Search on a website. However this isn't for search terms, this will be for people filling in a form and using the POST action to land on a results page. This is similar to what is outlined at http://support.google.com/analytics/bin/answer.py?hl=en&answer=1012264 ('<a class="zippy zippy-collapse">Setting Up Site Search for POST-Based Search Engines').</a> However my approach is different as my results appear on a sub-domain of the top level domain. Eg.. user is on www.domain.com/page.php user fills in form submits user gets taken to results.domain.com/results.php The issue is with the suggested code provided by Google as copied below.. Firstly, I don't use query strings on my results page so I would have to create an artificial page which shouldn't be a problem. But what I don't know is how the tracking will work across a sub-domain without the _gaq.push(['_setDomainName', '.domain.com']); code. Can this be added in? Can I also add Custom Variables? Does anyone have experience of using Site Search across a sub-domain perhaps to track quote form values? Many thanks!
Reporting & Analytics | | panini0 -
Segmenting traffic from referring sites in GA
Most of our traffic is from Referring sites, and in referring sites, job sites are sending most of the traffic. How can we segment traffic from job sites. There are about 40 such sites. We would like to receive a report which shows traffic excluding from these job sites.
Reporting & Analytics | | seoug_20050