If website users don't accept GDPR cookie consent, does that prevent GA-GTM from tracking pageviews and any traffic from that user that would cause significant traffic decreases?
-
I've been doing a lot research on GDPR impact and implementation with GTM-GA for clients, but it's been 12 months since GDPR has gone live I haven't found anything on how GA traffic has been impacted if users don't accept cookie consent. However, I'm personally seeing GA accounts taking huge losses in traffic since implementing GDPR cookie solutions (because GTM/GA tags aren't firing until cookies are accepted).
Is it common for websites to see significant decreases in traffic due to too many users not accepting cookie consent? Are there alternative solutions to avoid traffic loss like that and still maintain GDPR compliance?
It seems to me that the industry underestimated how many people won't accept cookie consent. Most of the documentation and articles around GDPR's start (May 2018) didn't foresee or cover that aspect properly, everything seems to be technically focused with the assumption that if implemented properly most people would accept cookie consent, but I'm personally not seeing that trend and it's destroying GA data (lost traffic, minimal source attribution, inaccurate behavior data, etc).
Thanks.
-
This is a common and over-zealous implementation of GDPR tracking compliance. Lots of people have lost lots of data, by going slightly overboard in a similar way. Basically you have taken GDPR compliance too far!
GDPR is supposed to protect the user's data, but in terms of - is there a 1 or a 0 in a box in an SQL database for whether an anonymous user visited your site or not (traffic data, not belonging to the user) - it's actually fine to track that (in most instances) without consent. Why? Because the data cannot be used to identify the user, ergo it's your website data and not the user's user data
There used to be a GA hack which Google patched, which forced GA to render IP addresses - but even before it was patched, they banned people (who were using the exploit) from GA for breaking ToS. That kind of data (PII / PID), unless you have specifically set something up through event tracking that records sensitive stuff - just shouldn't even be in Google Analytics at all (and if you do have data like that in your GA, you may be breaking Google's ToS depending upon deployment)
If the data which you will be storing (data controller rules apply) or sending to a 3rd party to store (in which case you are only the data processor and they are the data controller) does not contain PID (personally identifiable data - e.g: email addresses, physical addresses, first and last names, phone numbers etc) - then it's not really covered by GDPR. If you can say that these users have an interest in your business and show that a portion of them transact regularly, you're even less at risk of breaking GDPR compliance
If you're worried about cookie stuff:
"Note: gtag.js and analytics.js do not require setting cookies to transmit data to Google Analytics."
It's possible with some advanced features switched on like re-marketing related stuff, this might change. But by default at least, it seems as if Google themselves are saying that the transmission of data and the deploying of any cookies are not related to each other, and that without cookies the later scripts can send data to GA just fine without cookies
If you are not tracking basic, page-view level data which is not the user's data (which is not PII / PID), then you are over-applying GDPR. The reason there aren't loads of people moaning about this problem, is that it's only a problem for the minority of people who have accidentally over-applied GDPR compliance. As such it's not a problem for others, so there's no outcry
There'**s lots more info here: **https://www.blastam.com/blog/gdpr-need-consent-for-google-analytics-tracking
"This direction is quite clear. If you have enabled Advertising features in Google Analytics, then you need consent from the EU citizen first. Google defines ‘Advertising features’ as:
- Remarketing with Google Analytics.
- Google Display Network Impression Reporting.
- Google Analytics Demographics and Interest Reporting.
- Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers.
-"
If you aren't using most, many or any of the advanced advertising features, your implementation is likely to be way too aggressive. Even if you are using those advanced features, you only need consent for those elements and specifically where they apply and transmit data. A broad-brush ban on transmitting all GA data is thoroughly overkill
Think about proposing a more granular, more detailed approach. Yes it will likely need some custom dev time to get it right and it could be costly, but the benefit is not throwing away all your future data for absolutely no reason at all
Don't forget that, as the data 'storer' (controller), a lot of the burden is actually on Google's side
**Read more here: **https://privacy.google.com/businesses/compliance/#!?modal_active=none
Hope this helps
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Organic reports showing a URL that isn't in Search Ask Question
In the image I've attached you can see that I have pulled a source/medium > google organic report. I've also made "landing page" my secondary dimension. The first landing page that is showing up is /v3/?slug=fnl, that is this page (https://orders.freshnlean.com/v3/?slug=fnl). You can see that the page has 230 sessions from Sep 3 - 9 and 17 transactions during that same time frame. The only thing is, that landing page is nowhere to be found in the SERPs. So how is it showing up in this report as having received google organic visitors that converted if it's not even in search? 05OclDp
Reporting & Analytics | | tdastru0 -
How to Configure & Tracking Images in Google Analytic?
Hello Experts, Can anyone tell me for my eCommerce site how to configure images tracking in google analytic? And where can I see the image traffic in google analytic? Not sure I am asking correct question but confuse about image traffic. Thanks! Wrights!
Reporting & Analytics | | wright3350 -
Direct Traffic from Ashburn, VA
We've seen a huge spike in traffic form Ashburn, VA every Monday. It's wrecking our analytics. I don't want to create a filter based on location because we should receive legitimate traffic from that location. I see there are a few other identifiers that make me think I could add a filter for just those items (iOS 5, Safari). Does anyone have a current best-practice for this type of problem? Tx!
Reporting & Analytics | | fishlizzer2 -
Procedure of ecommerce tracking installation and set-up using GTM
Hello Experts, I have an e-commerce website. Google Analytic configured in Google Tag manager. Now in google analytic I have "ON" the Enable Ecommerce. Now i have to do ecommerce tracking installation and set-up? So can you please let me know the procedure? Regards, Jackin
Reporting & Analytics | | jackinmathis10 -
Where have the 'most changed keyword rankings' gone from the weekly summary emails?
Since the change to Moz we have noticed that the weekly summary emails do not show the 'most changed keyword rankings' table. We found these extremely helpful and would be disappointed to see these go. Are these going to make a come back?
Reporting & Analytics | | RedAntSolutions2 -
How to track subfolders in GA?
Is it possible to get the visitor statistics for a subfolder (example.com/blog/) in Google Analytics? I already have GA tracking set-up like normal, and visitors do get logged, but to see data only for /blog/ I have to go to Content > Site Content > All pages and search for "/blog/". Should I create a new profile in Google Analytics? Or is there a better way to only see stats for a subfolder?
Reporting & Analytics | | Qon0 -
Implications of Google discontinuing Website Optimizer
Hi Guys, As most of you probably know, Google is discontinuing Website Optimizer and introducing Experiments within Google Analytics. However, doesn't this mean that now, every site you want to run an experiment for has to be using Google Analytics? This is possibly one of the motivations for them making the change I guess? I also find it inconvenient that every 'experiment' now has to be based on improving a pre-defined goal in Google Analytics. This means that for a lot of situations we'll be creating goals just for the experiment and the clients actual goal conversions will appear quite inflated. I guess we'll just have to filter the new 'goals' out from the actual goals.
Reporting & Analytics | | David_ODonnell1 -
Creating a Filter in GA to track Parent Category
I don't know if the title makes sense, but here's my question... Our newspaper website has multiple categories like World, Sport, Entertainment etc. Now, a story, belonging to the entertainment section maybe published on the entertainment page but is likely to have a slot somewhere on the Home page as well as other pages. The same goes for stories in sport etc. However, the url displays the date folllowed by the post title and thats it, no category name. Now, a user may end up going to a detailed story that belongs to the entertainment section (from the home page or any other page) without actually having visited the entertainment page. However, for tracking purposes, we want to see how many hits we got on the entertainment page and any story belonging to that particular section. So, my question is how do I go about creating filters that can help me track category page and detail story hits as one? Or, should I ammend the url structure (keep in mind we are using wordpress for our news website) to include category after the date and would this solve my problem of tracking? I asked a similar question recently but maybe I did not explain myself clearly. Thanks!
Reporting & Analytics | | RishadShaikh590