Will changing my business location affect my ranking for localised searches in my original area?
-
I run a mobile outdoor personal training service in London, UK (i.e. no bricks and mortar gym). Or, rather, my business is in London (all my clients and the freelance trainers that work for me) but I'm personally due to move out to the county of Suffolk.
As I work from a home office and my company's registered address is my home, that means I have to inform Companies House and various government agencies that the company has moved.
Does this mean:
a) I also must tell Google the company has moved, and;
b) if I do will Google start to see my website as being for a Suffolk-based company?
I really don't want this to happen: my clientele are mostly in London., I still want to market to Londoners. And if I want to expand the areas covered by my company, Suffolk is not high on my list.
You'll excuse me if this is a simple question!
Thanks for any help you could give
-
Hi Fiona,
Unfortunately, it does not really matter if you set up multiple service areas, you'll still only have a chance of ranking in the city or near the area the business is actually located. (Depending on competition.)
And also, since you'll just be moving there, you may not rank well at 1st compared to established businesses that have been there for a long time. The algo is like a giant puzzle and there are lots of things at play that go into the ranking order.
Moving can be challenging for your Google ranking, so I'd suggest reading the Moz Local Search Ranking Factors if you have not yet and be ready to start working to increase some of those ranking signals after you move. Using the Moz Local tool to try to either correct or build new citations to the new location would be important too.
-
That does help, Linda, thank you. Although I'm in a quandary. If I register multiple service areas under my business listing, will my competition still rank higher than me if their business address is in London ? I assume that when Google are informed of my move to another town, my organic ranking for London-related keywords ("personal training in westminster") would be affected?
-
Thanks, Jeff, I have unchecked 'I serve customers at my address' and have added the locations I serve customers.
-
There are a few issues I wanted to point out.
1st off the address in your Google dashboard needs to be the real address you work from. So if you move you MUST change it in dash. If you don't all kinds of problems could come up including duplicates and including your listing being deleted.
Any time you move, it breaks NAP so you will likely lose ranking.
If you move to a new city you will likely only rank in that city, not the previous city. (Depends on competition and proximity.)
In either case you need to set service area and be sure address is hidden. But that service area does not affect ranking in any way at all. Ranking area is still determined by the location that's in dash, even though address is hidden.
Hope that helps and best of luck!
-
A reputable business will have a trading address on their site, therefore the actual trading address and listings will differ. In this case every aspect of NAP will differ.
-
customerparadignm.com makes a good point, however I've seen consistency & having a set office location work better.
https://moz.com/local/ does a great job of cleaning up consistency errors and is less expensive than Yext Business Listings.
Tips:
1. Submit a Change Of Address to G
2. Consistency, consistency, consistency.
3. Verify all major business listings for your new location.
4. Make sure your new location is on your website.
5. Schema markup never hurt.
Good Luck Fiona!
-
Hi fionadoggett,
The thing is that you do not need to tell Google you are moving. Remember that you are working online, so you can hold your business location just for Google. Anyway i have seen many times in google places two different locations of the same business (but in the same city) so, may be is possible to hold both of them.
Good luck
-
Yes, unfortunately if you change the address that you have listed on your Website, along with the address you have for a Google+ page, then you might start to have issues with local search results migrating to Sufolk instead of London.
My recommendation: Change your Google+ listing to a Service-area business
For local business search, you'll want to set up the business so it not based on the physical location / address (i.e. your new home in Sufolk), but serves a greater area (i.e. London). In order to do this, you will need to set up your Google+ account as a Service-area business on Google.
This is perfect for a trainer, local plumber, tree trimmer or construction crew that works at customer's locations (either homes or businesses) vs. your home address.
My recommendation would be to go here:
https://support.google.com/business/answer/3038163?hl=en... and set up your service areas based on the zip codes or cities that the business serves.
You also have the option to check or uncheck, "I serve customers at my business address."
You might need to go through another round of verification to make this change, however.
I hope this helps!
Thanks,
- Jeff
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Do any Local Rank Trackers Report This Way?
I'm having trouble finding a local rank tracking service with useful reporting. I've tried several and for the money, have gravitated toward's Whitespark's service as for $25/month I can track unlimited locations. But their report is indicative of what I've seen time and time again in my 18-year experience as a Software Developer and Internet Marketer. Whomever is making the design decisions isn't a Seasoned (Local) SEO, and/or probably hasn't done their homework well enough by talking to seasoned SEOs. Their Summary Report looks like this (see attachement). When I'm doing Local SEO I'm looking at a lot of reporting data but among that, probably the most important is: How many of the listings moved up into position #1-3 on Local Finder which is also usually the Local 3-Pack (sometimes a 2-pack explaining the discrepancy in the first two rows between the number in the #1-3 column.) I also want to know how many listing moved UP into the #4-10. And vice versa, what fell out of #1-3 and #4-10. The problem with the format of this report, if a listing falls from #2 to #5, it will be a decrease in #1-3 and an INCREASE for #4-10. This would give me the false impression that a listing that was below #10 came into the #4-10 when in actuality the increase in #4-10 was because of a decrease in #1-3!! One situation is positive the other is negative. What I want to know is how many listings (totals without getting out the calculator): moved up into #1-3 (White Spark does this via the Increase column in the Local 3-Pack row) moved up into #4-10 moved down out of #1-3 to #4-10 moved down out of #1-3 to below #10 moved down out of #4-10 to below #10. Does anyone know of local tracking services that give you this kind of data in this way? XQppQKs.jpg
Local Listings | | Consult19010 -
Evidence that high organic rankings impact positioning in the Google local pack?
I'm looking for articles/evidence that if you have a high ranking organic listing that it will improve your chances of being in the local pack. I came across this about a year ago, but I have had trouble finding articles to support this. Does anybody know of any recent articles and/or studies that show a correlation of high organic listings and local pack visibility? Thanks!
Local Listings | | BigChad20 -
Where does text in Google business listing description come from?
Had a question from a freelance project I'm working on and have to admit..I was stumped. When you Google the business "Salute Market Palm Beach Gardens", in the right sidebar there is a short description that reads "This patio bar serves small plates, wine & cocktails in a cozy space with an attached upscale deli." I have no idea where that text is coming from or where it is controlled..thoughts? Thanks! Ricky
Local Listings | | RickyShockley0 -
Hotel SEO / Rank Conundrum
Hello Mozzers, I am having an issue with a particular client and wanted to throw it out to the forum for feedback. We work with many resorts and hotels. One, in particular, is a large condo-hotel property with several individual buildings. Each building has a unique name. While the property management company owns and operates most of the units within each building, there are units that are individually owned. The property management company runs the branded resort website, all local pages & listings, etc. One savvy unit owner, however, has built a website that is branded with the individual building name for one of the buildings. He has also taken ownership of the building Google Plus page, Facebook page, etc. He only owns a handful of units in the building. We have retroactively tried creating a new site but are struggling to gain traction from a ranking perspective. We did temporarily change the website address that was listed for the Google local listing, via the "edit" button, and were actually starting to increase rank (presumably somewhat related to the increase in website traffic), but it was quickly fixed to the other website. The management company has reached out to the owner but he continues to refuse to give up any rights to the Google local page, etc. We have also created a new (technically duplicate) page just to see if we can knock the other one off, though we are having issues getting the verification post card from Google. Any advice on how we can gain access to this Google local page? Or any other tips on how to get a relatively small, new site to overtake an existing site? I know URLs / examples are helpful in these situations but we'd prefer to keep the client names anon.
Local Listings | | mbochic0 -
Google requires that businesses that serve there customers at their customers' locations must hide its address. However, this causes an notice in Moz Local advising that the Google listing is inconsistent. Is that something to just ignore?
I run a walking tour company that operates from a virtual office. We run tours are set locations outside the office. Because of this, Google requires that we hide our exact location. However, Moz Local is warning us that "incomplete listings can negatively impact your ability to rank well in search engine results". Most listings won't allow you to hide an exact address. Do the search engines understand this and therefore we won't get penalized? Thank you.
Local Listings | | freetours0 -
What is the process to add multiple locations to our Google My Business Account?
We have a business that has expanded into multiple cities across Canada. What is the process to add these to our Google My Business account. Our existing locations business pages were set up by a previous SEO agency and now we are handling this in-house. I've tried to search step by step guides but was unable to find any solutions.
Local Listings | | Lorne_Marr0 -
My #1 (A) ranking client in Maps is now #38 after update?
We have a client with 4 locations and all of them do pretty well in Google Maps. Since the latest update, we dropped from #1 (A) all the way down to #38 in Maps. We're still #1 for our keyword in Organic but our Maps got crushed. We use Yext for the citations but we also do some a lot manual ones too. We have 3 reviews on that location but not sure why the big drop. I'm not even sure where to being to get it back. From our research: We noticed our categories were a little out of order. Our primary was "legal services" instead of "personal injury attorney" (we've now updated that.) I've noticed that all the listings ahead of us, minus a few of them, have their homepage as their link. We've always used a local landing page that has hand written directions on how to find us, our hours and who people will meet when they come in. Things relevant to that location. Our domain authority is a 40. Our homepage Page Authority is 49 and our landing page for that location is a 22. What else should we check to see what's happened? Should I move the Google+ page to the homepage instead of the sub-page (as well as the citations we have)? Thanks for your help!
Local Listings | | DarinPirkey0 -
How to remove a former business location from Google Places?
I've received a strange response from Google Places on local listings for a home builder. Google's rep suggested that we not list the new home sales center (a model home) since at some point it will change from being a business listing to a residential listing. That is just wrong. It will be a place of business for the next 3 years and then will flip to being a private residence. These days it is uncommon, but not that rare to turn over ownership from public to private or vice versa (A residence becoming a law or other commercial establishment. Or a whole office building becoming condos.) The issue is, when it does happen, how do we get Google and others to recognize that a business is no longer a business location? I've had trouble bringing down the address of former former model home sales centers on Google Places much to the chagrin of the residents.
Local Listings | | BlairKuhnen0