Local branding messed up - advice needed
-
Note: not real names, services, locations used:
So we are a single health clinic in Vancouver. Our natural name is GSF Health Clinic. As the most important search term is Health Vancouver by far, we decided to kind of change our brand name to 'GSF Health Vancouver' years ago. Our main competitors name is Health in Vancouver and had had a hard time getting above them in local SERP. But actually, since the change in name, we haven't really improved. As there are also searches for Health Clinic Vancouver, some of our citations are actually GSF Health Clinic Vancouver just to get that keyword in. This variation even happens on our site.
Now, looking back, we should have just kept our natural sounding brand name and more importantly, kept the same exact one everywhere. However I'd like advice going forward. So the decision is whether we need city in the brand name - does it make much difference?
The options are:
- GSF Health Clinic Vancouver ("Health Vancouver" is not together, but we still have city name. Current citation on G+ and a few other places. A bit of a mouthful)
- GSF Health Clinic (Sounds nice, but poor SEO and also no exact citation matches currently so this is a major name change)
- GSF Health Vancouver (very targeted SEO, sounds okay but not amazing when in a sentence)
BTW our domain name is health-vancouver.ca
-
Hi Ali,
So, Google's guideline on this is that the business name should be exactly what it is in the real world (https://support.google.com/business/answer/3038177?hl=en_). Businesses should not be adding modifiers to their name for the sake of search. If the business is now considering going through a formal/legal re-branding process, then this would be mean marketing-wide, including the website, all citations and other web references, the way the phone is answered, print materials, radio and TV advertising. You'll need to pick one name and use it everywhere. This will need to be the legal name or DBA.
Yes, it could be of some degree of help if the legal business name included the city in it, but whether this advantage would be great enough to warrant the major task of a formal re-brand will be a big decision for the company to make.
-
Hi,
I have read very recently published an article on 'Local SEO' written by not very well known but I have never missed his blog post and always learn something new. Please visit below URL. I hope it will be very helpful in your case.
http://www.matthewwoodward.co.uk/tutorials/local-seo-guide/
Thanks
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Brand Migration Issues
My company is in the midst of a brand transition and is experiencing some difficulties in migrating web content to a parent company domain. When content from the old domain was migrated to the parent, there were rel-canonicals set on top level pages of the old domain referencing its equal on the parent destination. Then each sub-page was redirected to the parent company. What I have found is that the only pages that indexed on the partent domain were the top level pages. I am having a hard time figuring out why the sub-pages won't index. Does anyone have advice on how to handle this? Would reactivating the old URLs and setting rel-canonicals help? Also when should 301 redirects be implemented?
Branding | | Lexmark_Web_Strategy0 -
My 40 year old, well established business has a brand name that I think is hurting my SEO. Need advice please.
Our business brand name has words in it which when we were using it as our domain name, was a) bad for our SEO and b) got our emails marked as spam in our client's inboxes. This was not a problem when we first got online, years ago. It eventually became problematic, but we didn't realize it for some time. When we realized the issue, we simply changed our domain name to something more SEO friendly, using exact match keywords. This was fine for a while, but eventually, algorithms changed again, and now with Google putting an emphasis on Brand Names and not looking as kindly on exact match keyword type domains, we are again at a place where we don't know what to do. We can't change our brand name. I don't want to post our real name or business here, but I will give an example. Brand Name: Living Free Travel The Issue: "Free Travel" gets blocked by spam filters, gets us useless traffic from people looking for free travel (which makes out bounce rates very high), gets our domain blacklisted. The Solution: travel2europe.com is the website of Living Free Travel The New Issue: travel2europe.com is not our brand, and probably doesn't look like one to Google, especially since on our site, travel2europe.com is never really mentioned because it is only our domain, not our brand. "Living Free Travel" is generally the anchor text for travel2europe.com wherever we are linked to. We assume this mismatch is problematic for us in ways we don't even know. Are we screwed? Need advice, please. THANK YOU.
Branding | | benenjerry0 -
New Product. New Brand. Gmail/Authorship Questions. Need Advice.
I'm in the process of developing a new product and brand name and would like to create all the social media accounts (FB, Twitter, LinkedIn, etc), including G+ and want it to have it's own Gmail ID like ABCXYZ@gmail.com, so I can set up all accounts using this Gmail ID and if needed down the road, have someone else help manage the accounts so they have that login and my my main Gmail login. My question is, does Google frown upon setting up new Gmail IDs under the same name "Patrick McCoy" as I have my name tied to my personal Gmail account and my company's Gmail account "whiteboardcreations@gmail" both with G+ pages and URLs of /+PatrickMcCoy1 and /+PatrickMcCoy2 respectively. I'd like to have Authorship associated with the new product website and also want the new product to have it's own G+ Business Page to post updates, info, etc., which is why I'm getting a little confused on how I'd do it the right way, What would you do or does it really matter... can my new Gmail account of ABCXYZ@gmail just be /+PatrickMcCoy3 which is associated to my new product/brand name? Thank you and look forward to the feedback!
Branding | | WhiteboardCreations0 -
Doing two Google Local Listings for the Same Business
So I have a question. I'm working on an auto dealer's website and we're trying to gear their service center toward the general public (rather than just one brand - IE Honda, GMC, Buick). We have created a subdomain for the service page, and I was wondering if we could create a unique Google Plus page for it, in an effort to help its rank. Since the auto service center is on site at the dealership, I did not know if this would hurt us. Does anyone have experience dealing with this issue? Thank you!
Branding | | OOMDODigital0 -
High authority brand expanding product line, domain question
Hi MOZers, I've been given a handy little domain puzzle to deal with and would love insight from the community. Here's the situation: We're retailers of one specific, big, nationally known product. Let's pretend it's the Snuggee (IT'S NOT). People search for it and buy it from our site, or from Amazon or other retailers that we distribute it to. We're about to expand to carry a bunch of related, but different products - so from a one-product brand to 5 or 6 different items, relating to different keyword searches. Imagine Snuggee people want to start selling a whole bunch of products that solve the same needs of warming the front of your body and making you look silly. The owners want to change the main domain from [specific product] to [name similar to specific product, but is more general]. What concerns me is how to handle the fame of the branded product in terms of domain names. Current domain, based on that product, has a ton of links and a decent age. Owners are thinking to redirect everything to fresh new unestablished domain. While I know 301s will pass most link value, it will also be a home page that will be about a bunch of products - not just that main known one. In fact, we're considering making a URL for each product as landing page, of which old famous product would be one of 5 or 6 pages. Two main options we're considering right now: Keep old domain as a doorway page featuring just old product, with same look and feel, and from which any links would point to the new domain. Try to keep this as ranking for top result for this search, which should be easy. Unify everything under new domain, with old product being featured on a separate page / subdirectory. Hope that new home page still can rank pretty well for our old product, even though it will be talking about other products now as well. What we'd stand to lose would be the SERP for old products featuring too many big box retailers that sell our stuff and take a chunk out of our margins. The goal is to help us become known for many things, while still being always the best search result for what we're already known for. Which of those two options seem best, or is there another I'm missing altogether? Thank you!
Branding | | advancedSemiotics0 -
How to set up Google Local for regional branches?
Hi our company is expanding and we are opening up branches throughout the UK. I want to register a Google Local for each of our new branches. How is best to do this? My exposure to Google Local is somewhat limited, though I have set up single businesses before, I've never dealth with multiple addresses. Any help or advice would be great! Thanks Aran
Branding | | Aran_Smithson0 -
I need to get my hands on some already registered domains?!?
Hi Guys & Gals, There are a couple of already registered domains i'd like to get my hands on, but i'm coming up against a brick wall. I have already tried contacting the domain owners directly if there contact info is available through whois and tried using a domain brokerage service from the likes of SEDO to try and acquire the domain on my behalf...but they seem to only work they have solid whois contact info to use. My problem is that where do I turn now after the above routes failing? Are there any good domain brokerage services you are aware off or any other approach I could try to aquire such domains?? Thanks James
Branding | | cewe0 -
What are the best ways to improve/trigger "Brand Signals"?
Google considers some companies "brands" or stronger "brands" than other sites. What are the best ways to show Google you are an actual brand, not a fly by night eCom?
Branding | | zachc_coffeeforless.com0