Citation building for multiple locations
-
Hey everyone,
I think i've got a good handle on citations, but had a question regarding multiple locations.
I'm going to be doing citation building for a local lawyer, and he's got 4 locations.
I'd like to build citations for each of his locations, but I was wondering if the business name needs to change?
Ie. If I am building citations for Town 2 and Town 3, should the business name be listed as "Company Name Town 1" for the first location, and "Company Name Town 2" for the second? Or is it fine to use the company name throughout all citations, and just change the location/phone number to the location based info?
I'm just worried about Google seeing differing info, but the same company name, and possibly penalizing me for it.
Thanks in advance!
-
Ah, great! The multiple physical locations part is key for the multiple listings. You should be good to go in listing each. Cheers!
-
Thanks for the response Ryan!
This client in particular has physical offices in each location, I should have specified that in the original question.
I'll definitely be taking some time to go through the guideline though.
Thanks!
-
Google's guideline is here: https://support.google.com/business/answer/3038177 with the most applicable portion being in the address section:
-
Make sure that your page is created at your actual, real-world location.
-
Use the precise address for the business rather than broad city names or cross-streets. P.O. Boxes are not considered accurate physical locations.
-
If you need to specify a mailbox or suite number within your physical location, please list your physical address in Address Line 1, and put your mailbox or suite number in Address Line 2.
-
If your business rents a temporary, "virtual" office at a different address from your primary business, do not create a page for that location unless it is staffed during your normal business hours.
So his locations need to be staffed, open to the public, office based locations. If he's serving clients in 4 different cities, but only has one office in one city it's not the same thing as the requirements above. That would be, "Service-area businesses--business that serve customers at their locations--should have one page for the central office or location and designate a service area from that point. If you wish to display your complete business address while setting your service area(s), your business location should be staffed and able to receive customers during its stated hours. Google will determine how best to display your business address based on your business information as well as information from other sources. Learn more about service-area businesses."
The document as a whole is worth the read. Cheers!
-
-
Great, thanks for the clarification Donna!
i'll definitely go through the guidelines as well.
Thanks again
-
Hi RC,
No. The business / company does not need to and should not change. The business name should be listed as "Company Name" only. No location.
What you need to do to differentiate your different business locations is to ensure they each have a unique local number and dedicated page on your website.
Here are Google guidelines if you have not seen them already - https://support.google.com/places/answer/107528?hl=en.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is it necessary for a single location business to have a location landing page?
I'm working with a dental practice that has one location that they use to serve a service area radius of about 15-30 mins drive time, which encompasses several other small towns. I understand the value of having individual location pages for a multi-location business, but is creating a location page for a business with a single office considered best practice as well? The entire site will be optimized for the city name that the business' physical office is located in. I'm considering creating a single location landing page that I'd link to from the footer and about navigation of the site, which would be similar to the template Miriam Ellis laid out in this awesome post: https://moz.com/blog/overcoming-your-fear-of-local-landing-pages In doing this, I'm hoping to create a place for office photos and driving directions from the nearby towns in order to name the different cities in the service area. However, I'm concerned about the location page competing with other pages on the site, which will be better optimized for conversions in my opinion. Does anyone have advice on best practice here?
Local Listings | | formandfunctionagency0 -
Hosting Plans that offer multiple servers in different locations?
Hoping that someone may be able to advise if they've come across a hosting plan that offers multiple server locations within 1 plan? ie. One in Australia and another one in UK for example?
Local Listings | | IsaCleanse0 -
Which Citation Sources Do You Implicity Trust?
I'm wondering what other SEO's process for selecting citations is. A coworker and I were speaking about the trust level of certain citation sites, and I'd like to get a wider view as well. I haven't really seen this addressed in any other thread or even with a Google search. How do you go about trusting particular citations? Do you have a process? Are there some you stay away from no matter what? I come across some that I feel are a bit sketchy, and try to stay away from those. Although, maybe they are more trustworthy than I give them credit for. Thoughts?
Local Listings | | Snaptech_Marketing0 -
Should citations include all your address? What is most important?
Hi I am looking to rank highly in local search for the city we are based in and I will be creating some citations so that we can rank for a city but have a problem. Our website lists us as being located in the Wirral which is a borough but Google + requires you to add a county for this line so could add either Merseyside or Cheshire. Should I leave this part of the citation out - i.e. Wirral or Merseyside. We are ranking well for the term Wirral and do not want to effect this. Could anyone advise me here so that we can start to rank better for the city Birkenhead? The Wirral is a peninsular as can be seen on Wilipedia - https://en.wikipedia.org/wiki/Metropolitan_Borough_of_Wirral
Local Listings | | SEM_at_Lees0 -
How to get Google to choose office location pages and not the homepage. Tips and Suggestions?
Hello Mozzers The issue I have is a client with a number of office locations (six) across the south of England and they want each to rank well for each location + the qualifier solicitors. IE Brighton Solicitors. Work has been undertaken on the office location pages to include the services offered from each location, full postcodes and phone numbers. These location pages are linked to from the footer of the website so have good internal links. The site has a DA of 49 and the office location pages have a PA of 33. Google in its wisdom keeps ranking the home pages for the searches. The result is that the site ranks well in one location (London) but poorly in all the majority of others (2nd,3rd and 4th page). Were it does pick up/choose the location page the rankings are better than the homepage. The other locations are less competitive than London according to the Keyword difficulty tool. Any tips on to suggest to Google that it should rank the office location pages and not the homepage for each location? Thanks in advance 🙂
Local Listings | | highwayfive1 -
Local Rankings for Second Business Location in the SAME City
I have an issue regarding local rankings for multiple locations within the SAME city, and I'm hoping to start a productive discussion about the various options for helping a second location gain visibility in the local pack. Here's the context…My business is an electronic cigarette shop in New Orleans, called Crescent City Vape. Our first location (Uptown) opened up a year ago and ranks very well in the local-pack as well as organic results for target keywords, as well as brand terms. Our second location opened up 2 months ago, also in New Orleans (Lower Garden District), about 3 miles away from the first shop. This shop, however, is not visible locally or organically, unless we get extremely specific with a branded search query like "Crescent City Vape Lower Garden District" or "Crescent City Vape St. Charles Ave." It does not rank locally for "Crescent City Vape" or "Crescent City Vape New Orleans" We have one website: crescentcityvape.com -- and both shops have a location landing page on the main site: crescentcityvape.com/uptown
Local Listings | | djreich
crescentcityvape.com/lower-garden However, when we launched our local SEO work for the first shop, we used the homepage as the URL in Google+ Local, as well as all of our citations. When we launched the second shop, we used the location landing page as the URL for G+ and all of our citations. We also added a location modifier to the business name on G+ Local: Crescent City Vape - Lower Garden District Both shops have 5+ reviews on Google+ Local, and both shops have citation profiles that are better than any other competitor. I'm confident that the local SEO basics are covered…and this is evident from the solid local and organic rankings for the original shop. My concern isn't that the second shop is ranking worse than the first. I expected this. But I am very concerned that the second shop doesn't even rank for a branded search like "Crescent City Vape." You have to get unrealistically specific with local descriptors to see the G+ local result for the second shop. e.g. "Crescent City Vape Lower Garden District". Here are some of the options and questions I've been pondering. Would love anyone's thoughts on what's worth trying and what might be too risky…since obviously I do not want to sacrifice rankings for the original shop. Changing the G+ URL of the second shop to the homepage (rather than that local landing page). In this case, G+ pages for both locations would link to the homepage. Then updating Moz Local and other citations accordingly with the URL as the homepage. My concern is that this will end up hurting rankings for the original shop more than helping rankings for the second shop. Removing the location modifier from the second shop's Google+ Local business name. When you google "Starbucks" or "McDonalds" you get a local-pack that usually includes 3 of their locations in the pack, and none have location modifiers. I'm wondering if the modifier is sending the wrong signal, because right now, when you Google "Crescent City Vape" only the original location shows up with a local result. Changing the modifier for the second shop's Google+ Local business name to something like "Crescent City Vape: New Orleans E-Cigs". Some of our competitors have added keywords to their G+ names and it's been effective for them. I know this is not aligned with Google guidelines, and may be a risky play. We don't have anything to lose with the second location if we try this…However, is there any chance this would negatively affect our original shop's rankings (since it's the same domain)? If we went in this direction, should I update our citations accordingly? And build new ones with this new "name"? Does page authority of the business URL have an impact on G+ Local rankings? i.e. would building quality links to the local landing page have much of an impact? i.e. is that a productive use of time and resources, as opposed to promoting the homepage and other more important landing pages? Appreciate your thoughts and feedback! Hopefully this discussion will be helpful for other businesses trying to rank for more than one location in the same city. Thanks!0 -
Best practice for setting up multiple Google Places listings?
Hello, My client has just opened up two new smaller offices which I now need to have listed on Google Places as the primary office is. How is this done (using best practice)? Thanks
Local Listings | | Martin_S0 -
Will changing my business location affect my ranking for localised searches in my original area?
I run a mobile outdoor personal training service in London, UK (i.e. no bricks and mortar gym). Or, rather, my business is in London (all my clients and the freelance trainers that work for me) but I'm personally due to move out to the county of Suffolk. As I work from a home office and my company's registered address is my home, that means I have to inform Companies House and various government agencies that the company has moved. Does this mean: a) I also must tell Google the company has moved, and; b) if I do will Google start to see my website as being for a Suffolk-based company? I really don't want this to happen: my clientele are mostly in London., I still want to market to Londoners. And if I want to expand the areas covered by my company, Suffolk is not high on my list. You'll excuse me if this is a simple question! Thanks for any help you could give
Local Listings | | fionadoggett0