Ww.domain.com coming up with error
-
our domain is showing in moz with the following error in crawl reports
Crawl Error
We were unable to access your homepage, which prevented us from crawling the rest of your site. It is likely that other browsers as well as search engines may encounter this problem and abort their sessions. This could be a temporary outage, but we recommend making sure your network and server are working correctly.
note that the url being displayed is ww.domain.com and not www.domain.com . we do not have a 301 in place, we have switched off wildcard forwarding from the server..
its acting as the url is a subdomain that is not working.. should i just ignore it?
-
hi sorry for late reply,
yes its working elsewhere whcih is strange.. its also working here but gives this extra message about this subdomain we dont have and is not active
thanks again
-
Hi there
Can you provide a URL? One thing I would do is check your Robots.txt & meta robots and make sure everything there is fine. I would also go through your account in Moz and make sure that you properly set up the campaign and that you don't have a typo somewhere or clicked something that would cause your URL to be crawled the way it is by Moz. I would also take a look at your internal links and see if something could be wrong there.
Have you tried crawling it with ScreamingFrog or any other crawler services? Have you seen any other errors elsewhere?
Let me know, good luck!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Page Optimization Error
Hi, I am trying to track a page optimization feature for one of my project, https://www.writemyessay247.com for keyword: write my essay but i keep getting this below error: "Page Optimization Error There was a problem loading this page. Please make sure the page is loading properly and that our user-agent, rogerbot, is not blocked from accessing this page." I checked robots.txt file, it all looks fine. Not sure what is the problem? Is it a problem with Moz or the website?
Moz Bar | | j.rahimi19900 -
Why are Internal, nofollowed links good for Domain Authority?
I always thought that internal links should be 'followed' to preserve link-juice.
Moz Bar | | BottleGreenWebsites
I've just been checking my Domain Authority Links overview, and the competitor with the most no-follow internal links has been rewarded with a higher Moz DA score.
Can anyone explain why this would be the case? JRJ4Dwn1 -
Erroneous 404 Errors?
On a New Rankings & Insights email I got today, one of our sites showed over 50 404 errors totally 49% of the site. When viewing the details, every one of the errors shows the URL in the following structure: http://domainname.com/page/domainname.com. I'm not sure why this is happening, but the site and all of its pages are fine. We were having an SSL issue, but that is cleared up now. I just ran a crawl report and all checked out ok, but there were no result in the .csv file that concatenated the domain name to the end of the URL string. That doesn't seem like it would be the issue, but it's the only issue we were aware of with this site. This is the only site of ours that this is happening to. Does anyone have any thoughts on why this happened? Thank you.
Moz Bar | | Indikon0 -
Is there a way to export all your crawl errors for multiple Moz campaigns at once?
We're looking for a simple way to export all crawl errors for our Moz campaigns. More than likely we could use the API, but was wondering if there was any functionality already built into Moz for exporting all crawl errors.
Moz Bar | | ReunionMarketing0 -
Error: 804 : HTTPS (SSL) error encountered when requesting page
In my crawl report I'm getting the error: 804 : HTTPS (SSL) error encountered when requesting page. How can I fix this? .
Moz Bar | | Yesi.Ortega0 -
Site crawl errors - download list of all urls
Hi Ive provided my clients developers with the pdf reports of crawl errors but these seem to miss some urls I see there are lots of csv file download/email options Will the email csv button send a report of everything listing all urls that are missing from the pdfs ? if not will the more specific csv reports Would be good if i can press 1 button and get all issues listed with all urls It does look like this happens but i just want confirmed best way asap since need to provide reports urgently, any guidance much appreciated ? All Best Dan
Moz Bar | | Dan-Lawrence0 -
Competitive Domain Analysis History - Not working
I'm trying to view the competitive domain analysis history for my US campaign and keep receving the following error: LSAPI error. Is this a known issue that is being worked on? I tried searching for any questions relating to this issue, but came up with nothing. I appreciate the assistance. Amiee
Moz Bar | | Amiee0