Have You Influenced Google's "Reviews From Around the Web"?
-
This seems like a frustration for many who do SEO for local business. The Google Plus aggregation of reviews is vaguely created and out of our control. Or is it?
The most I can find about it is at: https://support.google.com/business/answer/3474120?hl=en&ref_topic=6109351
I have clients in the accommodation industry who are reviewed thoroughly on similar sites to one another. Some of these clients have 100+ "Reviews From Around the Web" where as others are stuck at one or two reviews. My thoughts are that the business name, address, and phone details would allow Google to link the review with the local listing. I'm not sure and doubt this is just the case because the low-review listings have consistent NAP details.
Have you been able to get reviews aggregating for a local business in their Google Plus?
-
Hi Fastrack!
Yeah, it's an interesting decision. For now, they're gone. But, there's always the possibility that this feature could reappear at some later date in a new form, with new chosen sources. We'll see.
-
Thanks for sharing Miriam.
No point solving this issue then. "In order to make sure we are showing the most accurate and current content about your business on Google, third party reviews will soon no longer be visible in Google My Business." My interpretation of that was "we're missing a lot of reviews for businesses like yours and have incorrectly associated another businesses' reviews with yours so we'll throw away this feature and focus on the Google monopoly."
-
Hi Fastrack,
Odd coincidence that you should ask. You'll want to read this:
http://localu.org/blog/google-more-reviews-links-removed-from-knowledge-panel/
This feature has just disappeared from the knowledge panel. Something's up. Don't miss the comments on the post.
-
Hi there
On the Google My Business page, reviews are counted from the page itself (obviously) and, from what I know, three other places:
Yelp (which also powers Apple Maps)
TripAdvisor
If you get reviews in these places, they should also aggregate into reviews on your Google My Business page.
However, how Google picks and chooses these reviews I'm afraid is a bit luck of the draw.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
In 2 days, a loss of 20 reviews
Hi Mozers, I have a cosmetic dentist client, in Belgium, who had 95 reviews. And in 2 days, he lost 20 good reviews (10 reviews per day), from real customers. The problem is that his rating went down drastically because they were only 5 star reviews. Yesterday he got a 5 star review from a real customer and this morning he disappeared. Have you ever experienced such a scenario? What could be the cause? Thank you in advance for your help. Kind regards,
Reviews and Ratings | | JonathanLeplang
Jonathan0 -
Paying for Reviews Penalty?
Hello, recently came across a company that has been paying people directly for reviews. I of course do not recommend this and realized the ethical implications and even the lawsuits that can come from this, but does Google have a manual penalty for fake reviews or do they just algorithmically discount ones that raise red flags? I have never really had to worry about this in the past. I know you can flag fake reviews to them on an individual basis, but does anyone have history of knowing specific situations where a company was manually punished for doing this? Just curious and I kind of wanted to give them strong documentation to knock it off. Thanks in advance.
Reviews and Ratings | | jeremyskillings0 -
Want to use Google Business Pages but Spam Reviews are putting me off
Not sure if I am missing something here...I have phoned and asked Google business how they deal with reviews which are potentially fake and damaging to a business reputation, it seems there is very little a small local business can do about them other than report the review with no guarantee of anyone helping ...Has anyone else had this issue as I would really like to use this service to assist with rankings on google? It is hard to convince (and to be honest I don't want to have to convince!) a local business that this is a good service at the same time as informing them they will more than likely have to spend extra time fending off fake reviews...Not seen any good answers anywhere else, ignoring the reviews, adding more positive reviews or replying/managing reviews are not an option. Hope someone can help with this, thanks
Reviews and Ratings | | imoprojects0 -
Customers can review business on New Google Plus
Google Plus for businesses has switched to a new Google+ page that does not have a "WRITE A REVIEW" button available for customers to leave a review for a business. This is preventing us from sending a link to our Google Plus business page directly to customers soliciting a review for our business. Has anyone else noticed this update migration and does anyone have a work around for how to send a link to our customers so they can leave a review on our Google+ business page?
Reviews and Ratings | | bcannon130 -
Do ratings/reviews show up in Organic Search Results anymore?
I read about using schema or h1review to add markup that would get an individual person's review to show up in organic search, but it was from 2013. I did a few queries for keywords in my area, and none of the results had this. Then I did some queries for generic things like "best pizza in Tampa" and "coffee in tampa" and they didn't have it either. So, is this still something that can be done or not? I do see it when a review site like yelp comes up or in ads, but I'm specifically talking about organic search results from our website. Thanks, Ruben
Reviews and Ratings | | KempRugeLawGroup0 -
Started using a 3rd Party Review Company for our Website. Do we need to show the reviews or is a widget (badge) with a link back to review company sufficient enough from an SEO ranking point of view?
Hi All, We have started to use a 3rd party review company and now have the choice of either implementing their re-supplied widgets (Java ) on our site showing customer reviews or use their an API to get this information. The widgets (Java) , would be loaded once the page is actually loaded so I am not sure how and if google will read this information if at all? If we use a widget then we won't be able to implement it with Schema.org although we will be able to use rich snippets to it will appear on any PPC (once we have had 30 reviews). If we go down the API route, it's more expensive for us but we can use the review schema.org for this. Does anyone have any experience of what works best for them ?.. We have a choice of having a widget showing latest reviews or just a badge (which is actually a link to the review site showing our reviews). From an SEO point of view, is one better than the other ? Does google actually read the content of the review or is the link back to the 3rd party review company sufficient enough to help with rankings etc. Am I correct in assuming that by linking to a 3rd party review company and showing our reviews on our site , this will help with rankings as even though the content in the reviews doesn't really say much ,. I did see it was a ranking factor on the survey but not sure how google uses this. ? I've read up some information on reviews etc but wondered what the general consensus was with what others found works best for them Any help greatly appreciated Pete
Reviews and Ratings | | PeteC120 -
Google Plus Reviews
Hi, I am working with a brick and motor store and trying to figure out the best ways to obtain Google plus reviews. Personally speaking I think the best way to receive a review is at checkout. Checkout can take about 10-15 min and would be a great time to ask for a review. However, I run into a problem with logistics in obtaining the review and needed help deciding which option to choose or if another option existed? Option: 1. Ask the customer to give a review on our companies Google account? However, this leads to multiple reviews from a single entity, which I would only assume is not a correct way to obtain reviews. 2. Ask the customer to sign in to their Google account. This can be a little invasive and I do not want to turn the customer away from a sale. Am I missing another alternative? Any help would be great, thanks!
Reviews and Ratings | | Mike.NW0 -
Grade Us vs 5 Star Reviews?
We need to get some more reviews, so we're looking at either getting Grade Us or 5 Star Reviews' services. Does anyone have strong feelings about either one? Or another service? Thanks, Ruben
Reviews and Ratings | | KempRugeLawGroup0