Misconfigured event tracker on a site

[butler_emily]

I'm on the case to diagnose an unnaturally low bounce rate, as in under 2%.

Yes, the site has two Universal analytics tags, but Google says that would not compromise data (https://support.google.com/analytics/answer/1032400?hl=en).

So I am trying to figure out how to look at event tracking to see if there is a configuration error.  But, I am not a developer so am unsure how to review and would welcome the help of the Moz community.

The site is http://corsa.com if you wish to take a peek.

Thanks!

[Martijn_Scheijbeler]

Well what you're doing is initializing the GA tracking code twice but without any naming changes for the second version. Which means that you're sending the ga('send', 'pageview'); call twice to Google Analytics making it so that every pageview is generated twice and with that having your bouncerate close to 0. Look into this piece of additional code and it should prevent a lot of issues: https://developers.google.com/analytics/devguides/collection/analyticsjs/advanced#multipletrackers

[Alick300]

Hi ,

I have found only two Universal analytics tags on your website but haven't found any event tracking code on your website. Can you tell me where did you implemented event tracking ? I mean for which link/button click event tracking code implemented.

Thanks

[butler_emily]

Here's the Google Analytics Tracking Code Debugger Java Script Console if helpful...

Initializing Google Analytics.
analytics_debug.js:9 Running command: ga("create", "UA-43422742-1", "auto")
analytics_debug.js:9 Creating new tracker: t0
analytics_debug.js:9 Auto cookieDomain found: "corsa.com"
analytics_debug.js:9 Running command: ga("send", "pageview")
analytics_debug.js:9
Sent beacon:
v=1&_v=j37d&a=759173388&t=pageview&_s=1&dl=http%3A%2F%2Fwww.corsa.com%2F&ul=en-us&de=UTF-8&dt=Home%20-%20Corsa%20Technology%3A%20SD…0&_u=AACAAEABI~&jid=&cid=810310612.1435368413&tid=UA-43422742-1&z=35355327

analytics_debug.js:9 _j1              (&jid)
analytics_debug.js:9 adSenseId        (&a)   759173388
analytics_debug.js:9 apiVersion       (&v)   1
analytics_debug.js:9 clientId         (&cid) 810310612.1435368413
analytics_debug.js:9 encoding         (&de)  UTF-8
analytics_debug.js:9 flashVersion     (&fl)  18.0 r0
analytics_debug.js:9 hitType          (&t)   pageview
analytics_debug.js:9 javaEnabled      (&je)  1
analytics_debug.js:9 language         (&ul)  en-us
analytics_debug.js:9 location         (&dl)  http://www.corsa.com/
analytics_debug.js:9 screenColors     (&sd)  24-bit
analytics_debug.js:9 screenResolution (&sr)  1280x800
analytics_debug.js:9 title            (&dt)  Home - Corsa Technology: SDN Data Planes
analytics_debug.js:9 trackingId       (&tid) UA-43422742-1
analytics_debug.js:9 viewportSize     (&vp)  704x650
analytics_debug.js:9 Running command: ga("create", "UA-55485234-1", "auto")
analytics_debug.js:9 Ignoring create request for duplicate tracking name.
analytics_debug.js:9 Running command: ga("send", "pageview")
analytics_debug.js:9 Initializing Google Analytics.