I set up a custom report to be sent to me daily about a week ago, but I haven't received any of them yet?
-
How long do they really take? I think I opted in to receive emails from MOZ but I didn't see that as an option on the email form. I need to be able to rely on the assumption that if I set up a custom email to send that it will in fact send.
-
That may be the case - the reports should all be sent from noreply@moz.com but they should be coming through now.
-
Great, thank you! If it's my mail server, I know we use ProofPoint for all our email security, should I give them your domain that the reports will be coming from (if it's different than something@moz.com) to make sure they get through? -Cheers!
-
Hi there! Looks like this was an issue with our mail server or your mail server as I was seeing hard bounces on the report emails. I have since reactivated them so you should start getting those tomorrow! Have a great day. If anything like this happens again feel free to reach us at help@moz.com
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
When I crawl my site On Moz it says it can't access the robots.txt file, but crawl is fine on SEM Rush - Anyone know any reason for this?
Hi guys, When I try to run a site crawl on Moz it returns an error saying that it has failed due to an error with the robots.txt file. However, my site can be crawled by SEM Rush with no mention of problems with roots.txt file issues. My developer has looked into it and insists their is no problem with my robots.txt and I've tried the Moz crawl at least 6 times over an 8 week period. Has anyone ever seen such a large discrepancy between Moz and SEM Rush or have any ideas why Moz has this issue with my site?? TIA everyone
Getting Started | | Webreviewadmin0 -
Setting up Moz Pro campaign for a subfolder
Hi, I'm just setting up my first campaign and would like some advice please. I have a website and also within it a a number of pages in a sub folder. These are technically a different business to the main website and I would like to track them separately in Moz so they can have their own keyword lists and competitors etc. How do I do this? Do I set up two separate campaigns www.site.com
Getting Started | | craigramsay
www.site.com/subfolder I understand the first one might still report on the subfolder but I guess I could just ignore this. Thanks0 -
Do you have a tool to track blogger's product reviews?
Can I enter a blogger's product review URL and see what other bloggers have either shared that review on social media or written their own reviews on the product?
Getting Started | | PerfectTD0 -
I signed up for a free trial yesterday. Today I wanted to analyze some Twitter accounts and got a message that I had reached my daily quota after only two searches! What's going on?
When I first discovered Followerwonk, I searched 15 accounts before reaching my daily quota. Now that I have signed up for a Pro account, how come I can only search two? How come there's any daily limit at all now?
Getting Started | | allpurposeguru0 -
MOZ Monthly Custom Report Question
How do I set the Moz to produce monthly report on 1st of every month. I dont see any option there. we have 50+ Clients in Moz now and we need to generate report on 1st day of all month to send them report. Its 3rd Oct today and I don't see my previous month report being generated. Can you guys help me
Getting Started | | emarketexperts0 -
New Campaigns - configure settings: search.
Can anyone give some guidance in which setting we should use for the .co.uk sites when setting up our campaigns? Google GB or Google UK etc. Many thanks
Getting Started | | BruceA0 -
Customise rank analysis reports
Hi there, Is there a possibility to personalise/customise the rank analysis reports? So we can submit our company's logo and other stuff? Thx! Mathieu Pacqueu CAP47
Getting Started | | CAP470
