I set up a custom report to be sent to me daily about a week ago, but I haven't received any of them yet?
-
How long do they really take? I think I opted in to receive emails from MOZ but I didn't see that as an option on the email form. I need to be able to rely on the assumption that if I set up a custom email to send that it will in fact send.
-
That may be the case - the reports should all be sent from noreply@moz.com but they should be coming through now.
-
Great, thank you! If it's my mail server, I know we use ProofPoint for all our email security, should I give them your domain that the reports will be coming from (if it's different than something@moz.com) to make sure they get through? -Cheers!
-
Hi there! Looks like this was an issue with our mail server or your mail server as I was seeing hard bounces on the report emails. I have since reactivated them so you should start getting those tomorrow! Have a great day. If anything like this happens again feel free to reach us at help@moz.com
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Do you have a tool to track blogger's product reviews?
Can I enter a blogger's product review URL and see what other bloggers have either shared that review on social media or written their own reviews on the product?
Getting Started | | PerfectTD0 -
Hi, I'm looking to find out why a google+ account that was rarely used has 10,000 views. I want to discover what sites it is linked to. I entered the page url but no joy. can anyone help?
I would like to find out where all this traffic is coming from. It is most likely from an out of date sales site etc, but it's important to find out as it could be the result of hacking etc. It appears the page is linked to another site and I would like to find out which one(s) Entering the page url is not getting results, can anyone help?
Getting Started | | cyganswenia0 -
I'm setting up a new campaign and getting the error "This does not appear to be a valid URL" What's wrong?
I've tried multiple times (over 2 days) with every variation of the URL with no luck. Any ideas for why the URL does not seem to be working?
Getting Started | | jgrammer0 -
Why has my website gone from 2 duplicate pages to 5000+ duplicate pages n 1 week?
Hi Can anyone please help. Using the weekly moz reports I realised that my website has gone from 2 duplicate pages to over 5000. As well as this pages with "too long URL" has jumped to over 5000 as well as missing meta tags. Any help would be greatly appreciated! Cheers
Getting Started | | Stubs0 -
Dashboard doesn't show new data for the passed week
Did Roger leave us to search for eastereggs 😉 ? My dashboard still shows data from the initial crawl (2- 8 april), and hasn't updated since. Have I switched something off ? The next run should contain 9 - 15 april, and that period closed yesterday so I wonder what's going on ...
Getting Started | | StephDep0 -
What's the best approach to campaigns?
We have lot's of vertical markets (roughly 13), and lot's of business area's (7). From a reporting perspective I need to report by business area, as well as by vertical market. On top of this, we have 9 regional website.
Getting Started | | James-Warren0 -
Setting up a new campaign after deactivating an old one
I set up a new campaign and had to go back to deactivate an existing one before I could activate it. Now I cant find the new one I set up, and when I try to re-input the info to set up the campaign it says that I cant because it already exists. Where do I find the campaign I already set up but couldn't activate??
Getting Started | | ShannonMorgan0 -
'Domain Does Not Respond To Web Requests'
Hi everyone, This seems to be a fairly common query on the Q&A section, but I haven't been able to find a solution by reading through previous threads. When I try to set up an SEOmoz campaign for spryz.co.nz, I get that ol' favourite error message: 'We have detected that the domain spryz.co.nz does not respond to web requests. Using this domain, we will be unable to crawl your site or present accurate SERP information.' The problem isn't being caused by a Robots.txt file, and the site has experienced 99% uptime since it was launched.Traffic stats show that visits are coming through to the site via the search engines, suggesting that it may not be all crawlers that fail to access the site. I've tried to set up this campaign several times throughout the day, since I've read that sometimes Roger goes on the blink, but I've still not been successful. Any suggestions as to why Roger might be unable to crawl my website would be great.
Getting Started | | e8creative0