I set up a custom report to be sent to me daily about a week ago, but I haven't received any of them yet?
-
How long do they really take? I think I opted in to receive emails from MOZ but I didn't see that as an option on the email form. I need to be able to rely on the assumption that if I set up a custom email to send that it will in fact send.
-
That may be the case - the reports should all be sent from noreply@moz.com but they should be coming through now.
-
Great, thank you! If it's my mail server, I know we use ProofPoint for all our email security, should I give them your domain that the reports will be coming from (if it's different than something@moz.com) to make sure they get through? -Cheers!
-
Hi there! Looks like this was an issue with our mail server or your mail server as I was seeing hard bounces on the report emails. I have since reactivated them so you should start getting those tomorrow! Have a great day. If anything like this happens again feel free to reach us at help@moz.com
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Huge fluctuation reported by GSC for US Desktop for one keyword
Hi, I'm seeing a huge rank fluctuation reported by GSC (all rank trackers reported stable rank) for one of our pages, one particular keyword, in one particular country (US), and only Desktop (not Mobile). Is anyone else encountering a similar case? More details: huge rank fluctuation reported by GSC in the US, stable in other countries (since Oct 7th) all rank tracking service reported stable top rank in US cities (as well as our own friend's testing across the country) only happen to 1 keyword and its close variation (other keywords that the page also ranks for are quite stable) only observed fluctuation for Desktop, while Mobile is stable in those low-ranked days, the average CTR is only slightly lower than normal days Does anyone have any idea what could this be? Should I trust GSC's fluctuation or the rank tracking service's stable top rank? 0ee0a6cdd6cfc194e670ba5628d04e3d7c8253a35fdbf33291018aa4f528fd1e.png
Getting Started | | sandiego-seo0 -
Setting up Moz Pro campaign for a subfolder
Hi, I'm just setting up my first campaign and would like some advice please. I have a website and also within it a a number of pages in a sub folder. These are technically a different business to the main website and I would like to track them separately in Moz so they can have their own keyword lists and competitors etc. How do I do this? Do I set up two separate campaigns www.site.com
Getting Started | | craigramsay
www.site.com/subfolder I understand the first one might still report on the subfolder but I guess I could just ignore this. Thanks0 -
Where can I find the list of all the question I've asked here?
In my profile I see only the comments, I'd like to keep track also of my questions
Getting Started | | 2mlab0 -
I am trying to produce a yearly report
How do I produce a website report for the whole year. Its just a click away on semrush
Getting Started | | BlueandGreen0 -
Dashboard doesn't show new data for the passed week
Did Roger leave us to search for eastereggs 😉 ? My dashboard still shows data from the initial crawl (2- 8 april), and hasn't updated since. Have I switched something off ? The next run should contain 9 - 15 april, and that period closed yesterday so I wonder what's going on ...
Getting Started | | StephDep0 -
Creating a Campaign Issue: Not Valid URL (URL Doesn't Resolve?)
I'm unable to start a campaign. The MOZ Analytics page is telling me the URL is not Valid. the site is www.veinguys.com I'm not sure what the issue is - the site is live. Please advise.
Getting Started | | ignaciolorenzo0 -
Cant add a new campaign. Keep being sent back to home screen
Hello. Every time I try to add a campaign it brings me back to this page... http://analytics.moz.com/pro/home Can someone help
Getting Started | | digitalmedialounge0 -
Page appearing multiple times in Warnings report
In reviewing my Moz warnings report, one page is appearing multiple times because the title is longer than recommended. Is this a bug in Moz? The page is appearing with a number of different URLs, despite there being a rel="canonical" tag. The page's canonical URL is: http://betablog.org/wishing-and-hoping-and-praying/ And in the warnings report I'm seeing variations like this: http://betablog.org/wishing-and-hoping-and-praying/?replytocom=26539 which are clearly links from the comments section.
Getting Started | | AlexBernardin0