"We were unable to validate the following listings with Google or Facebook"
-
Hi,
I'm trying to submit the Moz Local service and it keeps saying unable to validate the listing even though our Facebook and Google accounts have been provided and match the listing. Has anyone else had this problem? It seems to be struggling to find our listing for some reason.
-
Currently, Moz Local doesn't accommodate service area businesses because a number of our partners don't accept an address of that format. I apologize for the inconvenience, but we do need a full street address for the business in order to publish it.
-
What do you do for a business that is a SAB?
-
Thanks, I think I'm talking to you about this by email too, assuming you get the replies
-
Hmmm, that sounds rather peculiar. Would you be able to send a link to the relevant Google+ or Facebook page over to help@moz.com so we can take a look? Thanks!
-
Thanks but I've just checked and we meet all those guidelines!
-
Hi there!
We've got a little blurb about that in the FAQ tab of this page on our Help Hub: https://moz.com/help/guides/local/listingI'll slap it in here as well
Facebook
-
Must be a Facebook local business page. An easy way to see if your page is a place/local business is to see if it has the following: About, Address, Hours, Contact and Reviews.
-
Make sure that your business’s name, address and phone number are listed exactly as you would like them to appear in your Moz Local listing
-
Ensure that the page is publicly accessible (Check with incognito browser to see if the page is available prior to logging into Facebook. Also, possibly give a screenshot of a functionally configured Facebook page’s privacy settings.)
-
Make sure to have at least 2 check-ins to verify the physical location of your business. Not sure what to do here? Head to Facebook's resources to see how to let people check in and how you can check in.
Google+
-
Must be a Google+ local business page. Look for the ‘Review Summary’ section on the page. Some other things to look for: Verified check mark next to the page image, Address, Hours and Reviews. Here's an example of what the page looks like.
-
Make sure that your business’s name, address and phone number are listed exactly as you would like them to appear in your Moz Local listing. Note that service-area businesses (SAB) without their full address listed will run into complications with Moz Local since not all of our partners support SAB's.
-
Must be a listed as a “verified local business". Remember that check mark we mentioned earlier? That's what you need!
-
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Local Moz Listing Absent on Map for 7-Year-Old Business: Sockgeeks.co.uk
I'm facing an issue with the local Moz listing for my client's 7-year-old business at https://sockgeeks.co.uk Despite following best practices like GMB verification and NAP consistency, the business isn't showing on Moz Maps. Any insights or suggestions would be greatly appreciated. Thank you for your assistance.
Moz Local | | HarryPerry0 -
Changing Phone Number for all of my Listings
Local Listings - We need to change the phone number. We made a new Facebook but the old one keeps syncing so I need to know how long before we can have the new phone number showing up on all of our other listings
Moz Local | | chroma_marketing0 -
Our Google my business listings aren't syncing with Moz listings. I've tried importing them but nothing happens. Anyone know what the problem could be?
We have a professional level subscription for 5 company listings on Moz Local. These listings seem to have synced everywhere except for Google My Business. 1 out of 5 of these synced with Google My Business. When I try to import the listings that aren't synced, nothing happens. I would try the option "push to Google my Business" but we already have listings there. Any ideas about why these aren't importing/syncing?
Moz Local | | Data_Foundry0 -
Difference in dashboard accuracy vs listing accuracy
On the dashboard of our listings, the accuracy is different than when you click on the listing. For example, one listing says 93% when you look on the dashboard, but when I click on it is says "88%, get it to 99%". Why is there a difference?
Moz Local | | ReunionMarketing0 -
How do I resurrect a listing we had decided NOT to renew, but now we want to?
How do I resurrect a listing we had decided NOT to renew, but now we want to? in Moz Local
Moz Local | | LocalFresh0 -
Moz Local, listings still not correct
I've been using Moz Local on all my clients. One client in particular, I've been using Moz Local on for 6 months. Their Moz Local stats all look good inside the dash board. While killing some time the weekend, I ran a few reports on them in Bright Local. None of the sites Moz Local is supposed to be pushing too has the correct listings. They are all different just like before I started. Why is this?
Moz Local | | masonrj0 -
Why don't the duplicate listings from the moz/local search show up on the moz/local dashboard
When I do a MOZ/Local search on the search listings tab I see all the listings with different information but they don't show up on the moz dashboard for the subscribed listing.
Moz Local | | Ron_McCabe0 -
Moz Local - "Not Submitted"
After a successful CSV submission to Moz Local, the only one that isn't submitted is Acxiom. It says "not submitted, not updated". Why is this? Will it just take more time? Is there an issue and if so, how can I rectify it? Thank you.
Moz Local | | BrandBuilder0