Why is Moz local showing my google plus page as incomplete when it is 100% complete
-
Hi all,
New to using Moz Local and so far I like it - but some information is a bit confusing. Specifically the "Incomplete" listings. When I click on it - it shows my Google Plus page (which is verified) as being incomplete. The reason provided is that Moz Local thinks I need to add 3 more categories, when in fact there are no more categories available on Google Plus.
Any idea why?
Thanks in advance.
-
Hi Chad,
Glad that helped. Regarding time frames, we are unable to provide an accurate estimate on these, as it's a combo of when you added categories + when Google process that and pushes it out so we can see it + when our system updates. Wish I could offer a good estimate, but as we don't have control over all the steps, we can't predict. So sorry about that.
P.S. This is Miriam responding, in Mozzer Alliance at the moment.
-
Gotcha.
Now it makes sense! It was telling me that I needed to add 3 more categories but I already have 5 categories listed on the Google Plus page.
Now I get that the info just hasn't been pulled into Moz Local yet. Thanks for the quick response. Out of curiosity, how long does it take for the info to get pulled in from Google?
Chad
-
Hi Muskrat & Tiffeny,
Thanks for bringing this up. Our category recommendations should be taken as a general guide, particularly in regards to Google. Google's guidelines specifically state that they want you to use the fewest possible categories (see: https://support.google.com/business/answer/3038177?hl=en). So, important to remember here that the Moz Local score is not as important as the accuracy and guideline compliance of your actual business listings. Right now, we have a category minimum of just 3 categories set for Google, so if you've added that many, it's just a matter of waiting for Google to push that data out so that our tool can pick it up and reflect it, improving your score.
Hope this helps!
-
I have this same issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Local for Spain?
Hi everyone, i´m trying use Moz Local for Spain, i´m not sure if i´m doing it correctly, or if Moz works well. Is it availaible for Madrid (Spain)? Thanks
Moz Local | | Agenciaseomadrid1 -
3 Locations = 1 Facebook Page or = 3 Facebook Pages
What is the best practice? I have a client with 3 locations with an actual address and not virtual. He has 1 Facebook page with the address and phone number of the main location. Do I add locations in Facebook on that main FB page or do I create 2 more FB pages to have one for each location?
Moz Local | | PSLab0 -
Moz Local Duplicating Street Address
Hi, Whenever I done a lookup for a client we were hoping to get on Moz Local, the listing that appeared has a repeating street address. For Example 123 Some Street, 123 Some Street, Some City, Some ZIP Code I have checked Google Plus / Google My Business and no such repetition is there. If anyone has any input on the matter it would be greatly appreciated.
Moz Local | | WSIDW0 -
"We were unable to validate the following listings with Google or Facebook"
Hi, I'm trying to submit the Moz Local service and it keeps saying unable to validate the listing even though our Facebook and Google accounts have been provided and match the listing. Has anyone else had this problem? It seems to be struggling to find our listing for some reason.
Moz Local | | benjonjeffery0 -
Moz Local and Telephone Number Change
I've been using Moz Local for a couple of months now and I must say it taught me a thing or two about complexity management! We recently acquired a new phone number for my business and I would like Moz Local assistance to make sure the new number gets populated out there in the wild. Any advice would be greatly appreciated.
Moz Local | | David-Sulak0 -
Moz Local not updating after G+ and FB are updated
Per the FAQ, we updated the client G+ and Facebook address information, but Moz Local still lists the incorrect address information. Any ideas on a time frame when the MOZ listing will update? FAQ's state an hour, but that is not happening in this case.
Moz Local | | marketingmediamanagement1 -
How to create a moz local listing for a service area?
I have a client who service a very wide area, from a major city to about 100 miles north of it, they only have one location but their business is never conducted inside the office. When creating a moz local CSV, any special suggestions on how to best configure it so it's listed for a wide area? Thanks!
Moz Local | | coreyallen0 -
How does Moz Local work with business that don't have a physical location? (e.g., handyman, locksmith, etc.)
I'm wondering how Moz Local will handle a business that doesn't want to publicly display an address. A handyman, landscaper, or locksmith might want to do something like this. Is it easily handled or do you have to manually try to "work around" to hide the address on sites that let you? Thanks!
Moz Local | | Philip-DiPatrizio0