The review stars for my ecommerce site in the organic search disappeared, how can I have them shown again?
-
We run www.prams.net, an ecommerce store for strollers and other baby products out of the Uk. We always followed schema and the stars appeared in our product snippets in the organic search, helping us a lot.
A couple of weeks ago the stars stopped appearing. When I do the
site:www.prams.net
they appear but not in the search results anymore. We have a french site as well. www.poussette.com, their it still works. Has anybody got tips what we can do to make the stars appear again?
Thanks in advance.
Dieter Lang
-
thanks we will test getting rid of all the utf 8 characters in the meta infos
-
Good answer, Tim.
There are probably a large number of features that go into whether or not the stars are included.
- Do you have similar reviews and or ratings on 3rd party sites
- Do your star counts look believable or filtered/manipulated in some way
- Does Google consider the search queries which drive traffic to be improved by star reviews
One thing I would look at dropping is your UTF-8 / special-character usage in titles and meta-descriptions. The arrows and check-marks could be a signal to Google that you are trying to deceive users in some way. It is at least worth testing the removal of the ✓ and ▷ characters
-
Hello Dieter,
Before you worry to much I would check the Rich Snippet testing Tool from Google to ensure your review schema is all in working order. Could you have implemented the wrong type of review rating.
Secondly, I have seen this happening more and more of late, often through no fault of a webmasters, but purely down to Google choosing to no longer display the organic stars.
If it is the latter they may return in time.
Cheers
TIm
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Breaking up a site into multiple sites
Hi, I am working on plan to divide up mid-number DA website into multiple sites. So the current site's content will be divided up among these new sites. We can't share anything going forward because each site will be independent. The current homepage will change to just link out to the new sites and have minimal content. I am thinking the websites will take a hit in rankings but I don't know how much and how long the drop will last. I know if you redirect an entire domain to a new domain the impact is negligible but in this case I'm only redirecting parts of a site to a new domain. Say we rank #1 for "blue widget" on the current site. That page is going to be redirected to new site and new domain. How much of a drop can we expect? How hard will it be to rank for other new keywords say "purple widget" that we don't have now? How much link juice can i expect to pass from current website to new websites? Thank you in advance.
Intermediate & Advanced SEO | | timdavis0 -
Redirecting Ecommerce Site
Hi I'm working on a big site migration I'm setting up redirects for all the old categories to point to the new ones. I'm doing this based on relevancy, the categories don't match up exactly but I've tried to redirect to the most relevant alternative. Would this be the right approach?
Intermediate & Advanced SEO | | BeckyKey1 -
Do you know if there is a tool that check all the scripts that are running on the page, and can diagonse scripts that can harm our seo?
Hi, Do you know if there is a tool that check all the scripts that are running on the page, and can diagnose scripts that can harm our seo? Thanks Roy
Intermediate & Advanced SEO | | kadut0 -
Keyword stuffing on category pages - eCommerce site
Hi there fellow Mozzers. I work for a wine company, and I have a theory that some of our category pages are not ranking as well as they could, due to keyword stuffing. The best example is our Champagne category page, which we are trying to rank for the keyword Champagne, currently rank 6ish. However, when I load the page into Moz, it tells me that I might be stuffing, which I am not, BUT my products might be giving both Moz and Google this impression as well. Our product names for any given Champagne is "Champagne - {name}" and the producer is "Champagne {producer name}. Now, on the category pages we have a list of Champagnes, actually 44 Which means that with the way we display them, with both name of the wine, the name of the producer AND the district. That means we have 132 mentions of the word "Champagne" + the content text that I have written. I am wondering, how good is Google at identifying that this is in fact not stuffing, but rather functionality that makes for this high density of the keyword? Is there anything I can do? I mean, we can change it so it's not listed with Champagne on all the products, but I believe it would make the usability suffer a bit, not a lot - but it's a question of balance and I would like to hear if anyone has encountered a similar problem, if it is in fact a problem?
Intermediate & Advanced SEO | | Nikolaj-Landrock2 -
Is it posible to improve site rankings working only with an other site?
Hi everyone, i´ll try to explain a situation is happening to me, i´m goint to try to explain the case (im writing the sites without links for explication purposes. Site 1: Adventurerooms Site 2: Adventureroomsmallorca Site 3: Adventureroomsmadrid (the new site) What happen is that at first there was only Adventurerooms and Adventureroomsmallorca, Adventurerooms was for Madrid and linked to the one in Mallorca too, was kind of giving the information for Madrid but in first page split with a link to Mallorca. In a new strategy we create Adventureroomsmadrid for Madrid, and leave Adventurerooms for Spain (with links to Adventureroomsmadrid and Adventureroomsmallorca. We redirect the info for Madrid in Adventurerooms to Adventureroomsmadrid with 301 redirections. We work during this 3 months in Adventureroomsmadrid making content in the blog, and improving (now Adventureroomsmadrid is Moz 15 (perhaps even more), and Adventurerooms is Moz 10. Surprising Adventurerooms is getting better in its search rankings, even when we took away content from it and even without working well. Adventureroomsmadrid is also improving but not as much as Adventurerooms (i know that is a new site, only 3 months), but Adventurerooms gets better results with no content and only DA of 10. I hope i´ve explain the case with my english so the question is: "Is it posible to improve site rankings working only with an other site?" Thanks in advance
Intermediate & Advanced SEO | | webtematica0 -
Is this organic search sketchiness worth unwinding?
Started working on a site and learned that the person before me had done a fairly sketchy maneuver and am wondering if it's a net gain to fix it. The site has pages that it wanted to get third party links linking to. Thing is, the pages are not easy to naturally link to boost them in search. So, the woman before me started a new blog site in the same general topic area as the first/main site. The idea was to build up even the smallest bit of authority for the new blog, without tipping Google off to shared ownership. So, the new blog has a different owner/address/registrar/host and no Google Analytics or Webmaster Tools account to share access to. Then, as one method of adding links to the new blog, she took some links that originally pointed to the main site and re-directed them to the blog site. And voila! ...Totally controllable blog site with a bit of authority linking to select pages on the main site! At this point, I could un-redirect those links that give the blog site some of its authority. I could delete the links to the main site on the blog pages. However, on some level it may have actually helped the pages linked to on the main site. The whole thing is so sketchy I wonder if I should reverse it. I could also just leave it alone and not risk hurting the pages that the blog currently links to. What do you think? Is there a serious risk to the main site in this existing set up? The main site has hundreds of other links pointing to it, a Moz domain authority of 43, thousands of pages of content, 8 years old and Open Site Explorer Spam Score of 1. So, not a trainwreck of sketchiness besides this issue. To me, the weird connection for Google is that third party sites have links that (on-page-code-wise) still point to the main site, but that resolve via the main site's redirects to the blog site. BTW, the blog site points to other established sites besides the main site. So, it's not the exclusive slave to the main site. Please let me know what you think. Thanks!
Intermediate & Advanced SEO | | 945010 -
Mobile Site Outranking Main Site
Hi, We have recently been hit with a problem regarding our mobile site, where it is outranking our main site. This is causing a drop in orders and ranknings for our main site. It would appear that google has indexed our mobile site and so the two are now competing against each other. Our main site is on a .co.uk and our mobile site on a .mobi, but we have now taken down the mobile site until we get this sorted. Does anyone else have any experience of this happening and how to stop it happening again? Thanks Steve
Intermediate & Advanced SEO | | Steve251 -
Can the experts out here can review our site for improved performance and suggestions
Hi - we have started off with Auto Site based in India - 15 months back The site is - www.mycarhelpline.com - generating close to 2500 visits / daily basis. we aim to scale to new heights to touch atleast 10,000 visits / daily basis in coming 12 months Can we request your review to recommend for :- Link Building Site review Loading time Improvements / suggestion to take it up - (leaving aside dynamic url's) . Though may seem as SEO Audit and review - but any recommendations or suggestion will be highly appreciated.
Intermediate & Advanced SEO | | Modi0