Is OSE having problems?
-
The healthpage says it is operational but I'm getting a ton of 'There was an error getting your data' messages. First I thought, it just happens to smaller pages, since testing it with moz.com worked. But even pages like nbc.com give me this error. I tried logging out an in again and even swithcing browsers - without success.
Anyone else having problems like this right now?
Cheers, Chris
-
Hi there! Tawny from Moz's Help Team here.
I'm so sorry you're running into this issue! We're experiencing some issues with our API this morning, which is why you're seeing these errors. The team is investigating the issue now and we hope to have things back up and running as soon as possible. We've updated our health page to reflect the current issues we're seeing.
Sorry for the inconvenience in the meantime!
-
Thanks guys for letting me know I'm not the only one getting these errors. Right now it works, but great to know someone is already looking into this.
Cheers, Chris
-
Just got this status page email: http://health.moz.com/incidents/p9q8yk49kh25
-
Hi Chris,
I've been getting this for the last month or so. Sometimes I have to try 2-3 times but it eventually works and hasn't caused me too many issues. I figured it might've just been a busy time of the day...or it maybe it was my slow internet connection at the time...I really don't know.
Would love to know if this is a known problem that's being looked at, but like I said, it doesn't cause me too many dramas and I don't think I've had to retry more than 3 times.
Hopefully someone from Moz can say why this might be happening
Cheers,
David
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to download full list of internal links properly with OSE?
Hi Moz Community, I am having issues getting a full list of my internal links when I go to the Open Site Explorer. When I export the internal links into excel, I am getting half of my URLs and 80% of what I am getting is absolutely crazy URLs that are super super old. Plus, these old URLs are not even showing in my campaign crawls. So the crawls themselves are different. Any help on this would be greatly appreciated, since I am trying to get a full picture on the internal link structure of my site. Thanks!
Link Explorer | | RyanRhodesGW0 -
How much time does it take for OSE to recognize backlinks?
Hi, We've ramped up our PR since 2-3 weeks and have been mentioned in a lot of publications including a big name like Forbes. But the OSE moz tool still shows zero backlinks to our domain.
Link Explorer | | ImranZafar7
How much time does it take for it to get updated? Do I have to do something manually to make it happen?
Please let me know0 -
Ose question
Hey why do my websites www.gardeners.scot & www.landscaping.scot not have any links showing in ose? thanks
Link Explorer | | livingphilosophy0 -
OSE Says no Contact Information
For quite some time the Open Site Exporer has been labeling one of my sites has having "no contact info", the site has the phone number all over the website as well as the full business address in the footer. It's been like this for some time. Does the OSE make mistakes or am I missing something? The contact information is fully indexable, I ran a spider simulator and it was able to pick up the phone & address.
Link Explorer | | OliverNeely0 -
Backlinks dropped in OSE
Hi Webmaster, I just checked my website backlinks In MOZ OSE (Open Sire Explorer) tool, from the recent report history, I took the following details, June 29,2014 - 775 links
Link Explorer | | zco_seo
Aug 13,2014 - 783 links
Apr 06,2015 - 861 links
Aug 10,2015 - 880 links
Sep 16,2015 - 880 links
Feb 16,2016 - 569 links
Mar 03,2016 - 672 links
Mar 23,2016 - 55 links (Only coming from blog comments, also different targeted pages, I just removed few blog & forum links, that was around 100 only) Is there any tool issue? But In Google search Console (Google Webmasters Tool) it was saying more backlinks. But, at the same time, I checked my competitors website too, they were having more links with target page only. If anyone know the answer for this, it will be good for us. Thanks in advance,
Cheers,
Michael gyZz2b30 -
Why isn't OSE showing any of my links?
My domain uses a redirect of all traffic to https. The site is https://www.tallslimtees.com. I've been working on it this year and know there are several good, topical links coming in. But OSE shows nothing. Any idea why this would be the case? How can I see all of my links and the data on them?
Link Explorer | | DanDeceuster0 -
OSE Advanced Reports - behaving inconsistently
Yesterday, there was an error message on the Advanced Reports tab in OSE: "Oops! It looks like our system is temporarily down. Please check back soon." That cleared up after a couple of hours. After that, I ran an Advanced Report that I run on occasion, and it only returned 3500 links, whereas it normally returns around 23K. Since then, I've run the same report 9 times in total over the course of about 1 day, and each time the number of links keeps increasing. 3500, 10150, 21550, 25400, 28650, 35450, 37400, 38200, 50375. I'm wondering what is happening? I want to do some evaluating of my backlinks, however I'd prefer to work on a "complete" list of links and the number of links keeps going up, when generating reports using the same criteria. When can I expect Advanced Reports to be "stable" where it's producing roughly the same number of links? Also, I opened up a support ticket on this with Moz.com over 24 hours ago, and haven't received any response. I've updated the ticket 2 times now, but no response. Disappointing they are not responding to support tickets. Thanks.
Link Explorer | | azonetwork1 -
Any idea why ose is so slow in generating reports?
Hi Everyone, Having some real issues when I generate a report from OSE. It's external only links csv and they seem to take forever before I can download them. Is it an OSE issue or something my end? Thanks In advance Kevin
Link Explorer | | itineris_ltd0