Cancelling and asking for a refund
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Hi. I signed up for your free trial and forgot to cancel. However, as you can see, I haven't used your service in any way within the trial. I love SEOMoz and would love using it once my site's set up but not today.
I want to cancel my subscription and ask for a refund ($149).
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Hi Adriana,
I just sent an email on the said email address. I also submitted a ticket a couple of hours ago and still hasn't received a response.
Thanks
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Hi Maria! So sorry for the trouble. If you can write in to us at help@moz.com we can look into your account and possibly work some magic on our end for ya.
Cheers!
Adriana
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We handle cancellation concerns individually through our help team! Please reach out to them directly via email at help@moz.com! We also have a help article that walks through exactly how you can cancel or make changes to your accounts: https://moz.com/help/your-account/manage-subscriptions/cancel-moz-pro Thanks!
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