Moz Crawler failing with https redirect?
-
Is there a way to get the Moz Crawl Test to work with HTTPS?
I just got back this error:
902 : Network errors prevented crawler from contacting server for page.
Site is set up with a standard 301 to redirect http to https - or at least I certainly hope it is!
Rex Swain's HTTP Header Checker took shows a standard 301.
Anyone else experiencing this error?
btw - this is both a specific question and an opportunity for open discussion...
Thanks!
-
Hi there - Kristina from Moz's Help Team here.
Unfortunately at this time our crawler isn't compatible with Server Name Indication (SNI), which appears to be in use on your site. In general, SNI is a totally acceptable security configuration, but our crawler simply isn't equipped to be able to handle these settings.
http://screencast.com/t/dB2C3eVJ7gN
I found this thread in our Community Q&A forum with lots of other users running into the same problem, so it's definitely something we're aware of and working to address: https://moz.com/community/q/804-https-ssl-error
The good news is that a recent update has been made, and we're ready to accept beta SNI customers to test it out. Please see the article here that explains this further: https://moz.com/community/q/moz-pro-our-web-crawler-and-sites-that-use-sni and if you're interested in being a part of the beta testing, the link to the sign up page is here: http://goo.gl/forms/LCvL9Ix8JDHfbAvr1
I apologize for the inconvenience in the meantime, but hopefully we'll have it fixed soon! Let me know if there's anything else I can do to help!
-
Hi There,
It seems that your server is blocking the Moz crawler as an activity that it doesn't recognize.
You should contact your hosting provider to get a solution. You can read a similar answer here
https://moz.com/community/q/error-code-902-for-crawl-diagnostics
I hope this helps, please feel free to ask further questions.
Regards,
Vijay
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Link Explorer for Google Data Studio
I want to put Moz's link explorer into my data studio report. (Including Domain Authority, Linking Domains, Inbound Links, and Ranking Keywords). How can I do this?
Feature Requests | | Kaili0 -
Moz Pricing Needs Update
Hi I am coming from Ahrefs and Moz plans need serious update about the limits especially rank tracking. Ahrefs is providing more keywords $0.08/keyword (5000 keywords for the advanced plan) and update interval of 3 days. Moz large plan is $0.13/keyword with intervals of 1 week. Can this be looked into? Hopefully Moz can improve the limits for keywords ranking/tracking. In 2020 where many rank tracking tools provide daily update, 1 week is a bit ridiculously long. Hopefully Moz can make some improvement in this area,
Feature Requests | | EdmondHong0 -
MOZ Site Crawl - Ignore functionality Request
I now understand that the ignore option found in the MOZ Site Crawl tool will permanently remove the item from ever showing up in our Issues again. We desire to use the issues list as kind of like a To-Do checklist with the ultimate goal to have no issues found and would like to "Temporarily Remove" an issue to see if it is shows back up in future crawls. If we properly fix the issue it shouldn't show back up. However, based on the current Ignore function, if we ignore the issue it will never show back up, even if the issue is still a problem. At the same time, the issue could be a known issue that the end user doesn't want to ever show back up and they desire to never have it show again. In this case it might be nice to maintain the current "Permanently Ignore" option. Use the following imgur to see a mockup of my idea for your review. pzdfW
Feature Requests | | StickyLife0 -
MOZ Campaigns Down?
MOZ Campaigns has been displaying a blank page in the last 2 hours. Is anyone else experiencing this outage? I have attempted to access MOZ via an iPad and an iPhone using Safari and Chrome. My geographic location is France.
Feature Requests | | Kingalan10 -
Does Moz Pro provide a back link suggestion area for a particular site?
Is there a tool with Moz Pro that offers link suggestions for specific sites?
Feature Requests | | DenisZilberberg0 -
Hi Moz community! Why are the number of high priority issues (404s) significantly different between MoZ and Google search console?
Hi Moz community! So when i ran a site crawl to analyze page issues for a site that has been in our account for some time now, it only showed 10 high priority (404) issues...yet when i logged into wordpress and installed yoast premium and connected to google search console, around 900 404s showed up....(we have not blocked off any pages to be crawled) does anyone know a reason why this happens?
Feature Requests | | rooify0 -
Posted by Link on Moz - Broken
I wasn't sure which category to place this in as Support doesnt feature Q&A or the Moz site in general so I dropped it under other research tools to which the Q&A kind of is 🙂 Now I am not sure if it is just me and that you have rectified the issue, but when ever I click on the "posted by" links to the user. I am getting a page not found error. The links in question can be seen in my two grabs and effect all posted by links on the Q&A section of Moz. A simply trailing slash after .com "/" will do the trick 🙂 https://moz.comusers/view/636129 - BROKEN
Feature Requests | | TimHolmes
https://moz.com/users/view/636129 - FIXED Aj5S2Pj,YfSQEmZ#0 Aj5S2Pj,YfSQEmZ#10