Google's knowledge graph carousel
-
Hi all, my business is on Google's knowledge graph carousel but it hasn't sourced any of the images I've provided. I've set up a G+ & YouTube account. I've added images to our wiki page and added photos to Google for our business, but to no avail.
Any ideas?
Cheers all.
-
Hi Patrick,
Thanks so much for your feedback. I've managed to edit images on the business snippet, just not on the carousel, which is maddening!
Definitely going to have to look into the Schema Markup - does this only provide an image for the snippet, or for the carousel as well?
Cheers again
-
Hi there
Sounds like you're off to a great start! I would say that Google will crawl these eventually and notice the changes, but again, that's on Google's time, not yours - you've done what you've can! I would also make sure you take advantage of Schema markup that search engines have made available. They pull this information for the Knowledge Graph and snippets, so I would leverage it where you can!
One thing I will note, you could try to click the "Feedback" button at the bottom of the business snippet. Once doing that, you'll notice you're able to edit the snippet. You can click the pencil next to the image in question, and where it says "Optional" add the URL to the image you wish to add to the snippet. I also put my email in there so they know I'm a real person. I've actually seen this method be quite effective.
Let me know if this answers your question or if you have any more! Good luck!
P
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What is the best practice way to attribute a Google Review?
An example might be a local directory site, where multiple businesses are featured. To flesh out the respective business profiles, Google Reviews are included. Copying/pasting would be the definition of duplicate content. I wonder though if hyperlinking to the review itself would be enough? For a random example: "you literally have never had better ice cream. cutest shop in charleston sc" - Mandee Jalbert, Google Review Google doesn't appear to have a review embed option- am I wrong? If not, would the above attribution via the "Google Review" hyperlink be sufficient to head off any potential dings for duplicate content? Thanks! Stephen
Reviews and Ratings | | PerfectPitchConcepts
Thanks for your thoughts! I feel like this might make for a good presentation at our SoundBoard conference someday soon.0 -
Client wants to delete Google My Business Due to Bad Review
My client has received a bad review on Google and although has other good ones, wants to delete the current Google My Business page and open a new one. I disagree with this strategy but need some evidence to back it up. They are ranking well and so I don't want to upset the cart. I need reasons not to in terms of potentially harming rankings. Am I right that this could impact?
Reviews and Ratings | | AL123al3 -
How many Google reviews can I collect at once?
I work for a University with 10,000+ students and alumni that could submit reviews. But how many reviews should I be collecting at one time? I don't want to overload the reviews and put up a red flag in Google...any insight on how much is too much?
Reviews and Ratings | | GabeGibitz0 -
Bug In Google System. Google Says Is Not Bug.
Hello Moz fellowship. Ive been learning and following SEO and local optimization for many years. MOZ has been a SEO playbook and bible for me. Im running into a transparency issue with Google and need some help please. I sent Google GMB this email:Hello GMB "Hello GMB There is a bug in your system that revises a previously posted review date to a become a new current post date. The bug occurs when someone updates a previously posted review with new pictures or deletes and updates new pictures. When the deletion occurs and new pictures are uploaded, the old review becomes the new date of the picture updates. This bug allows an old review to become a new review. I can send screen shots and can explain how I found this out if Google would like. Basically it doesn't show a true representation of the time line of posted reviews. Thank you"Google GMB support on the phone says it is not a bug. The problem is that its show non-factual and untruthful timeline information to potential consumers because of the original review date changes. The rep says that example: a reviewer from 3 years ago original review could show up as the most recent review with the most recent date. The main problem is, any consumer shopping and doing research would misinterpret this as being the newest review when it was not. On GMB dashboard the date gets revised to show the latest date. There is no notation that the review is old or that there has been a modification to the original review. So where is the transparency on Google's side to show the customer the actual real date of the review? This problem opens up a can of worms for millennials trying to make it happen and for business owners that are trying their best to become better at their service, etc. Especially when you want the newest review and not something from years ago or months ago or dealing with a potential harassing customer who knows the bug exist and will take advantage of the flaw and constantly update his review so it shows as being the 1st all the time. How does the online customer know this is happening?thank you.
Reviews and Ratings | | Carwrapsolutions0 -
I can not see my google seller ratings anymore. Any ideas?
I used to be able to see google seller ratings of my sites at
Reviews and Ratings | | lcourse
https://www.google.com/shopping/seller?q=example.com Now I just see it for sites with a couple of hundred reviews.
Is there still any other URL or other way how I can see the seller ratings that google collected so far for my sites (even if I did not reach the threshold of 200 ratings in last 12 months)?0 -
Why Isn't Product Schema Showing Up for my Ecom Site?
Hello, I work with two ecommerce sites and we've implemented product and review schema back in mid-May. Since implemented, I've seen some of the product prices and review stars start to show up in Google, however, now it seems to be long gone. I've tested sample URLs in Google's rich snippet testing tool and no errors come up and it looks like we have all the required components needed for each schema type. I know Google doesn't for sure show schema, but these sites are a decent size and trustworthy enough where I think they would be showing it. Does anyone have an idea on what I'm missing? Have you experienced something like this? Thanks in advance.
Reviews and Ratings | | OfficeFurn0 -
Difference between Google Plus Page and Google Business Page
Hi, Just wondering the differences between a Google Plus Page, and a Google Business page please? Should I have both? Also, will reviews for the business automatically show on both pages.. as Im starting to guess this is not the case? Thank you for the time to respond.
Reviews and Ratings | | Ampweb0 -
Google places user reviews + New URL
I currently have a Google places location.
Reviews and Ratings | | Mark_Ch
Years of hard work, sweat and tears have resulted in a high number of user reviews. I'm looking to rebrand and therefore change the website url. Will changing the url in Google places reset my profile or remove my user reviews. Any help would be much appreciated. Thanks Mark0