Right hand side Google Local profile image pulling from 3rd party site
-
Hello! When googling our company's name, the Google Local profile comes up on the right hand side with the reviews, address, phone number, etc. Those are all fine but the main photo being used is not the one specified in the Google My Business profile but it seems to be pulling from a 3rd party site that recently added a link and an image to our website. Why is this happening and can we specify the image that shows up?
Your help will be very much appreciated!!!
-
Update: the solution ended up being super simple - the image that was the designated photo in GMB did not have the correct dimensions. Once that was fixed, we were able to specify the profile image we wanted to use.
-
Hi ati1!
Google will sometimes take a few weeks to repopulate those images. I would keep checking back in periodically to see if changes have been made. If not, I suggest adding a few more photos and making sure all of them have captions, etc.
Hope this helps!
-
Thanks for the reply! I do have the identity photos specified in GMB (both the profile and the logo) and yet those are not the ones showing... Now I added some more photos under "Photos at work" but I don't know if it will make a difference?
-
Hi uniseo1!
Google populates these images from your Google My Business page. If you have access to your GMB page (which you should), login and make sure the image isn't in your profile. Users are able to upload pictures to maybe someone uploaded the wrong image. If this is the case, you should be able to delete any incorrect photos from your profile.
If you don't have any images uploaded to your GMB account, go through and add some. These folders are where Google pulls the photos to put in the knowledge graph. While you can't choose which photos show up there, adding high quality photos will help ensure the best photos are representing your business.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
On-page Local SEO
I'm wondering how to pull it off on-page local SEO for a financial institution website with 70 locations. However, they are broken in down in regions, which would make it easier to get our hands around. Would a viable solution be setting up regional pages? I don't know about our CMS capability, but it seems like it would be beneficial to have on each regional page aggregate local-centric press releases (example: a volunteer event or recognition) and local announcements such as paper shred days. Thoughts? Anyone else posed with a similar challenge?
Image & Video Optimization | | SSFCU0 -
Local Citation NAP: Comma difference
Hello, Is there a difference between: 111 Streetname #L, City, CA, 84111 and then on facebook it's 111 Streetname #L City, CA 84111 on two different lines? Note on the first one, there is a comma after #L and on the two line facebook page citation, there's no comma after #L. Should I add a comma on facebook after the #L? Thanks!
Image & Video Optimization | | BobGW1 -
Duplicate Video within site
My questions is about duplicate video content. I haven't been able to get a clear understanding from reading the previous threads. We are hosting our videos with Vimeo and embedding into our site. I want to embed them in 2 locations - on our features page with Java (Can be seen here http://simpletexting.com/features/). I also want to embed them in our resource section so that we can link to them directly. I am wondering what the best way to do this for SEO and whether there is a chance that google will penalize us for duplicate content? If leave out the videos on the features page in the XML sitemap, does that address the problem? There are 2 threads I saw on the topic and they have somewhat conflicting opinion from the same person. http://www.seomoz.org/q/duplicate-video-content-question --Duplicate video on the same site is not a problem http://www.seomoz.org/q/duplicate-video-onsite-how-do-you-treat-this-in-sitemap -- Duplicate videos are a problem as google can recognize them as such due to audio wave patterns, video length etc. Thanks
Image & Video Optimization | | SimpleTexting0 -
Local SEO
Would like to read articles on local SEO that have been recently published in the past few months. Has anyone come across good articles on this topic?
Image & Video Optimization | | casper4340 -
Image Duplicates - Does Google Penalize on this?
Hi Mozzers, I have some doubts on the images hosted on my site. I have a single image on the website coming from 3 different locations. The locations are: img.mydomain.com/site/default/serivces.jpg img1.mydomain.com/site/default/serivces.jpg www.mydomain.com/site/default/serivces.jpg Now, these 3 are the same images with the same Title (they currently do not have an Alt Tag). Now, the 2 sub-domains when opened without any internal URL, redirects to the main domain. For instance, if I access img.mydomain.com it 301 redirects to www.mydomain.com but if I access img.mydomain.com/site/default/serivces.jpg I will get the image and it does not redirect. I have checked Google Image search and the full path on the sub-domain of the image is being indexed and crawled by Google Image bot. Now, this is true for both the sub-domains which act as CDN for the images. If Google does crawl all the locations which have the same image, does it cause a duplicate issue for it? I know that if it was content, I would be in trouble but does image also has the same implications. I am planning for image optimization and faced with this situation. Any answers? Cheers,
Image & Video Optimization | | RanjeetP0 -
How many local citations directory listings are recommended to obtain a month?
Hi, I am interested to hear what others recommend for the amount of local references & citations to obtain a month. For example, have you found it is better to get listed in SEOMoz's top 50 Local Business Citation Directories over a 30 day period, or is it the same if you registered on all of them in 1-2 days. What about larger numbers, registering on 100 national local citation websites, 50 industry related websites, and 15 city related sites. Have you found any large negative ranking effects on registering on all of them for your clients in say a 10-20 period rather than stretching out the registration process over say 3 months.. Jeff
Image & Video Optimization | | WebBizIdeas0 -
Is my Google Places page ok?
Hey everyone, Google Places is incredibly frustrating for me. One day we are listed, the next we are gone. If I am logged in to my Gmail we rank differently altogether. I have a few questions... http://maps.google.com/maps/place?hl=en&bav=on.2,or.r_gc.r_pw.&biw=1421&bih=726&um=1&ie=UTF-8&q=pet+medical+center+of+las+vegas&fb=1&gl=us&hq=pet+medical+center+of&hnear=0x80beb782a4f57dd1:0x3accd5e6d5b379a3,Las+Vegas,+NV&cid=13431404354265657899&ei=wbQITujpFpSLsALbuenkDQ&sa=X&oi=local_result&ct=placepage-link&resnum=1&ved=0CCoQ4gkwAA First off, does the page look to be optimized for the best results? Trying to rank for vet las vegas (ideally. Any tips or thoughts? Are there any sites that will track your rankings in Google Places for different listings? Is my places description ok? How often does Google Places update their listings - find new reviews, update their "find our more about this place" section, etc.? Anything else? Thanks for your help! Brant
Image & Video Optimization | | PMC-3120870 -
How do you bounce back from a loss in image search?
Looking for any help in understanding what I can do to get my images back up in the images index. My site took a hit last month which I've been working to get back up but nothing has seemed to push the needle. Has anyone else experienced such a loss in the image index before? kVTuL.png
Image & Video Optimization | | DotCar0