How to connect the right GMB listing?
-
I have a Moz Local listing that has found the correct FB page but it isn't connecting/syncing with a GMB listing. I have given it a week but still nothing on GMB. Will the Google+ page that I link to in Advanced > Social Media URLs be linked with the Moz listing?
What is the best practice to tell the Moz Local listing what GMB listing to sync up with?
-
Hey there Cory,
Moz Local picks up a corresponding GMB listing automatically, provided there are a few specific things in place on that page as listed above - if we still aren't picking up the Google Maps listing, we can definitely investigate further for you.
Cancelling your existing listing and repurchasing won't have any effect if, for your current listing, we are already running into trouble finding the listing on Google.
Could you pop over a message to help@moz.com so we can take a look into your account for you?
-
Can I get my money back on the listing I have purchased and then purchase a new listing with the correct GMB page sync? I have updated the GMB page to match my current MOZ listing but I have not seen it sync yet.
-
Hi Cory!
This is a problem with Moz Local that we found. Sometimes the Moz listings don't recognize the correct GMB page, and if you purchase the listing without the correct GMB page, it's nearly impossible to get it to sync afterwards.
Your best bet would be to not purchase the paid Moz local listing just yet and keep checking in on it to see if it eventually picks up and recognizes the GMB page. If you purchase it without the listing, your local SEO score will be off. We've tried linking the GMB page for clients in the social profiles section, but this doesn't seem to work.
Unfortunately, until there is a way to manually add in the profile and get it to connect, your best bet is to wait or to purchase the listing knowing that your score will be slightly skewed.
-
Hi there Cory!
No, the Google+ page that you link to within the Moz Listing won't necessarily sync with Moz Local.
Is the problem that we aren't locating the Google page in general via the Check Listing tool, or that we seem unable to sync from the Google My Business tab on the left hand side of your Moz Local dashboard?
If it's the first option, here's a list of the criteria for the sources that will enable us to validate your listing:
- The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local.
- The primary phone number listed must be a unique local number or a toll-free number.
- The business must not be listed as a “service area business”. A service area business displays with the street address being hidden, as well as the listing not being surfaced through the Google Places API (which is where we pull the listing details from).
- The listing must be verified by postcard. As a note, it may take a couple days after the postcard verification process for the listing to be available through the Google Places API.
- The listing must be completely searchable through Google Maps, with the full NAP listed correctly.
If you're still encountering issues after taking a look at those factors or this is related to the Google My Business Tab, then I'm certainly happy to investigate - it would be great if you could pop an email over to help@moz.com, just so we can investigate directly via your account:).
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Local and Apple Maps: How does the listing update work?
Hello, how are apple maps updated via Moz Local? We have a client who changed their business name within the last six months. We noticed one of the few items that has not changed to date within their Moz dashboard is the name of the business on Apple Maps. In the Accuracy grid, the only item not checked within the Apple Maps column is the business name. Does anyone know how this process works within the Moz Local portal? Is there something we can do to advance the name change on our end? Thank you.
Moz Local | | JaredBroussard1 -
Moz Local Not Showing My Domain as Listed in Google My Business
I have subscribed to MOZ Local and it is not showing my domain as listed in Google My Business even though when I Google my business it appears in Google on the right. Is MOZ Local experiencing a bug?
Moz Local | | Kingalan10 -
Multiple Locations + Incomplete "Facebook" Listing
Hi! I am in charge of multiple listings for the same business because they have many offices throughout the US. Upon submitting these different locations on Moz Local, I have now run into an issue where all of the listings are not registering their correct Facebook page. On Facebook I have created separate pages for each location (using their location manager tool), but I am unsure on how to connect this to Moz. I have tried submitting the URL of the Facebook page in the "Advanced" tab in the "edit" area, but this does not seem to solve the problem. Any idea on why this is happening, and if there is an easy fix? Thanks everyone!
Moz Local | | sgi_clients0 -
Updating Local Listings that Moz Local Won't Update completely?
I use Moz local and have for over a year, so my profiles should all be spot on by now. How can you update some inconsistent info that Moz does't provide or is not updating. I have tried to go in and claim some of the listings that the information isn't filled in properly or the ones that don't have the categories filled out that I know Moz Local won't do, but it is saying it is managed by Moz and won't let me claim it. What can I do.
Moz Local | | photoseo10 -
If I "close" a duplicate listing on Factual, Acxiom, SuperPages, Bing or Localeze, what exactly happens?
When I click "close" for a duplicate location with wrong information, does it mark that location as PERMANENTLY CLOSED on the website (factual, acxiom, etc), or does it delete it from that website? Additionally, once that location on that site is marked as permanently closed or deleted, does Moz Local then re-add the correct information to that site? Thanks!!!
Moz Local | | ThreeShips0 -
Neustarlocaleze.biz - This Listing is already managed by someone else?
We just signed up for Moz Local. After things were setup I get the message "This Listing is already managed by someone else?" on the localeze bullet. We have claimed the free listing on localeze previously. How can I let Moz Local take this over to push all the data changes to localeze since localeze is also a pay to make additional changes.
Moz Local | | elrv0 -
Paused listing in Moz local UK
My listing for Kenwood Hall was paused and after waiting almost a week I'm not sure how to get it unpaused. The verified Google My business profile is at https://plus.google.com/106845835431357734064/about and the facebook listing is at https://www.facebook.com/Kenwood-Hall-390682141103826/timeline/. Any idea what I can do to make it active again? https://plus.google.com/106845835431357734064/about
Moz Local | | VERBInteractive0 -
You have exceeded your rate limit error while trying to add listing to Mozlocal. What's wrong?
I get the error You have exceeded your rate limit when trying to add my first listing to the MozLocal tool. Can you let me know what's the problem?
Moz Local | | arkenea1