How can I change my Google Business to be a non local business?
-
Hey guys,
Do you know how to change my Google business account to be a non local business? I want my Google Knowledge Graph to be clean and neat like this. Does it mean that this company doesn't claim the business? Will removing the address from the Google My Business solve it (which I don't know whether we can take down the address)?
Thanks
-
Hi Attic,
Kris is correct that you can alter the settings in your Google My Business dashboard so that Google won't display your physical address, but this will not change the type of knowledge panel you're receiving. It will still be a local knowledge panel.
Kris - thanks so much for the excellent advice to Attic about changing these settings. On the city centroid tip, this phenomenon has been largely replaced by the user-as-centroid phenom. You're right that the city centroid did appear to exert influence at one time, but these days, the location of the user tends to override any other centroid concept which was previously in effect.
-
Under business settings, click the My Business Dashboard -> Info -> icon Button next to the address. Click the yes button that says "I deliver goods and services to my customers at their location"
From there, click on the service area radius and uncheck the box that says "i also serve customers at my business address. Your address will be hidden from the public if this box isnt checked.
*Tip-- The closer your address is the the city centroid, the better your search results...hidden or visible.
-
Hi Miriam,
thanks for your response. Yes, I do have a physical location. However, the nature of my business doesn't need me to meet face-to-face with clients. My location is not an advantage for my business. The environment is sketchy and I am in an old office building. I am afraid it will impact the client's perception. Since I already have a Google Business with this location verified, can I remove the exact address and replace it with just the name of the city?
Cheers!
-
Hi Attic,
I believe what you're saying is that your business is currently listed in Google My Business as a local business and is therefore being given a local knowledge panel when people search for your business by brand name. But, you wish you were simply being given a brand knowledge panel instead of a local one. Is that right?
If I've understood correctly, then, no, you do not get to choose which type of knowledge panel Google displays for you. If your business model is local, Google will display the local knowledge panel. Does your business have a physical address and does it meet face-to-face with clients?
-
Hey there,
You can find the answer to your question in this thread here on MOZ.
Hope it's what you are looking for. Cheers, Martin
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Two Google My Business accounts for two companies at same address
I have a client (flat roofing) with two registered businesses both of which are based from the same address, upon trying to create a new GMB account for the second business, it was immediately suspended by Google. So somewhat unsurprisingly one address one business, but is there a way around this?
Local Listings | | Donsimong0 -
How do I measure the results of my local spam crackdown?
I've recently been cracking down on some spammy listings. How do I measure the success? Can I only do so with a third party tool like Moz? Thanks!
Local Listings | | DigitalMarketingSEO1 -
Google My Business - duplicate and previous owner uncooperative
Hi there, One of my SEO clients, a summer camp, is having a problem with their GMB listing. They have two listings: the one they set up, with the correct address and other business info, and the one the previous camp owners set up, with an incorrect NAP. When we try to edit the duplicate listing, we're unable to verify that we own it because it's connected to the previous owner's phone number. They've passed away and their sons are now the contact, but they're not interested in helping out. Any suggestions on how to close the duplicate listing without being able to verify that it's your own business? Thanks, Susannah
Local Listings | | SusannahK.Noel0 -
Average Percentage of Clicks on Google (Adwords vs Local 3 Pack vs Organic)
Does anyone know the allocation, percentage-wise, of clicks that go to Adwords vs Local 3 Pack vs Organic on Google Search (average)?
Local Listings | | OhYeahSteve0 -
Using same business number on different websites
Hello, I have number of websites in different locations with different business name and address with verified listings. However, I am thinking to use the same phone number on all the websites as it is difficult for me to keep track of all the numbers. So, is it okay to use the same phone number on different websites with different business name and address? Waiting for your thoughts. Brian
Local Listings | | BrianBotts.0 -
What is the ideal length of a business description for citations?
I am trying to write a business description for building citations. What is the ideal length or word count for this? I am using Yext to help get them listed, did a lot of searching for an answer and was unable to come up with a definite answer. Any help would be great! The business I am working on for this is James River Church, they have 2 locations. So I am trying to write a unique description for both locations.
Local Listings | | chris.oursbourn0 -
Branding Accuracy for Local Search
Hello Mozzers! We have a hotel client who's brand is, say "The Moz". However, they appear online with a few different variations, e.g. "The Moz", "Moz Hotel", _"The Moz Hotel". _In the past, we have tried to include the word "hotel" in client names on local listings, for search purposes. However, does branding accuracy trump what may end up being a small gain in search? Thanks for your thoughts! Frank
Local Listings | | FrankSweeney0 -
What does this message from Google Places really mean??
Hi people, today I've got this message from Google Places. I Don't know what that exactly means. when I look in my places account, I can find no "more information" and I see no issue?? Here's the message: _Hello, We’d like to inform you that Google Places no longer accommodates more than one authorised owner per business location. Your account contains one or more listings that have been identified as duplicates of other listings and as a result, some of the information that you provide will not be shown to Google users any more. To get more information or request access to the other listings, please log into your Google Places account. Yours sincerely,
Local Listings | | Andre-S
**The Google Places Team **_0