I want to Moz refund my money. My trial just expired and i had forgotten to cancel
-
Hi,
As the title states, I forgot to cancel our subscription before the trial expired and was charged USD 159.00. The product isn't a good fit for us at the moment. Will look at in the future again.
Thanks
J
-
Hey there! Tawny from Moz's Help Team here!
We'd be more than happy to help you out with a refund! Just shoot us a note at help@moz.com and we'll take care of it ASAP.
Thanks!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I have assigned a Moz Pro seat to someone but they can't access a campaign's rankings report?
Howdy, I'm the record administrator on a Moz Pro record. I have alloted a seat to a consultant who's accomplishing some work for me and they state they can't get to a mission's rankings report? The deal with client's segment shows them as grabbing a chair permit? It's been given and acknowledged by them? Thanks vape juice
Product Support | | RajaGG0 -
I just wanted to have custom URL for my MOZ usr profile and was unable to get done. Is there any one aware about this?
Looking for an answer regarding the community awareness about this implementation.
Product Support | | Sanka_Liyanage0 -
I have subscribed for 30 days free trial. Why money has been deducted from my credit card?
Today I have subscribed for 30 days free trial and some amount has been deducted from my credit card. Please tell me why it has been deducted?
Product Support | | iamSILeadership1 -
Can I delete a question that I previously posted on Moz?
I posted a question with links to a website. That question now appears in google search when I search for that website, which I don't want. Can I delete the question I posted on Moz?
Product Support | | LavM1 -
Moz cant crawl site?
We're getting an error saying Moz is getting an errors crawling our client's site, but when I've put this though Google Search Console I'm not seeing any issues - any suggestions?
Product Support | | Ramarketingrob0 -
How to cancel a campaign
I would like to cancel a campaign of a client I am no longer working with. How do I cancel it?
Product Support | | FreshCatch0 -
I'm Not Being Charged Unless I Stay After the 30 day Free Trial
I wanted to be sure, im not being charged right now for signing up for the days days, correct? it says i'll be charged $99 after Dec 19? will i be charged?
Product Support | | Neo6ux0 -
Moz login token, time to live...
Suspect it's just a wrinkle as a result of the change from seomoz to moz, but on seomoz the remember me checkbox had a time to live of a few weeks, possibly a month, which was excellent. Since the great rebranding and migration (which is excellent by the way), time to live from ticking remember me is in the order of a couple of hours, which is pretty annoying. Any chance the web folks could bump it up a little, better yet put it back to 30 days? 🙂
Product Support | | WorldText4