Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.

Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).

I ask for a refund.

Product Support

661

godkjpotat last edited by

Sorry...

I entered the card number by mistake..

So I want my money back.

_Again I'm so sorry. _
1 Reply Last reply
Reply Quote 0
samantha.chapman Staff last edited by

Hi there,

Sam from Moz's Help Team here! Could you please send an email over to help@moz.com, using the email address you used to register?

Looking forward to helping further!
1 Reply Last reply
Reply Quote 0

Got a burning SEO question?

Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.

Start my free trial

Browse Questions

View

From

Sorted by

With category

Explore more categories

Related Questions

Unsolved Request Refund

refunds subscription

Re: Request for refund. Hi, I forgot to cancel my subscription before it expired. Currently I don't need this product, it's a lot of money for me and I can't afford it. I would be very grateful if you return the money and help in this difficult situation. Please think about this. I missed the date by one day. I will be very grateful.
Product Support | | davitlamp

0
Unsolved Please refund my money

refund

Why Moz doesn’t refund my money? I am not intend to use it as I forgot to canceled trial version only delayed 10 hours.
Product Support | | TanyaAAAS

0
Refund From MOZ for Cancelled Account-How To Get Refund, Phone Number for MOZ Corporate Office?

I have written MOZ several times requesting account cancellation procedures but they don't seem interested in responding. I pre-paid my account in October 2019, paying for one year until October 2020. I would like to cancel my account and get a refund of the pro-rated unused amount. After not getting a response, I searched for a corporate phone number for MOZ. No phone number can be found. I am somewhat concerned as legitimate companies have phone numbers. Can someone advise me as to how to get my refund? Also, I subscribe to MOZ local. I need to know of canceling MOZ pro will inadvertently cancel MOZ local. Thanks,
Alan
Product Support | | Kingalan1

0
How to refund my money

I don't need subscription anymore and i'm already quite my subscription now i want to refund my money. How to return my money?
Product Support | | beeresearcher

0
Forgot to cancel and never used this service how can I be refunded??

I was considering starting in online business but decided not to but forgot to cancel 30 day trial therefore I am unable to use the service but yeah I still got billed and I never use the service how can I get refunded?
Product Support | | myintimatebox.com

0
Cancelling and asking for a refund

Hi. I signed up for your free trial and forgot to cancel. However, as you can see, I haven't used your service in any way within the trial. I love SEOMoz and would love using it once my site's set up but not today. I want to cancel my subscription and ask for a refund ($149).
Product Support | | sgtheosia

0
I want to Moz refund my money. My trial just expired and i had forgotten to cancel

I want to Moz refund my money. My trial just expired and i had forgotten to cancel
Product Support | | moz1122

0
Refund

I am trying to get a refund and cancel my subscription.
Product Support | | nuclearfusion

0