My Company Doesn't Appear in the Search Results on the Right When I Search for It
-
Hello,
I just found that one of my companies (iFix Appliances) doesn't show on the right in search results when I search for it. I found it accidentally, I just wanted to check if it shows Request a Quote button as recently I enabled messaging on GMB. Yet it's not there at all. Could you please help me figure out what happened and why it's not there? Is something wrong with its GMB listing? I have two locations so I created 2 GMB listings for one company. Is this something that might have caused the issue?
-
Hi VELV,
So glad you came back to the thread. Can you clarify some things for me, please?
-
Is this your company: https://www.ifixappliancesla.com/
-
Is it in any way related to this company: http://ifixappliancerepair.com/
-
When you are searching for just "iFix Appliances" and not seeing either your Van Nuys or Beverly Hills Google Business Profile come up, where are you physically located when doing those searches? If you are standing in your location in Van Nuys and doing the search, what do you see? And the same with Beverly Hills. Is there absolutely no Google Business Profile (what you called the knowledge panel) coming up even if you are standing in the location of each while searching?
-
When you do add the geo-modifier (Van Nuys or Beverly Hills) does the GBP then come up?
-
How long ago did you create the listings for these 2 locations?
-
-
Hi Christy,
Provided
-
Hi,
Thank you for your reply! It's been verified, all the details are correct. I searched for iFix Appliances. It is usually enough for other local companies to show up in the Knowledge Panel when you search for them by their names (Titan Pavers, Colossal Builders, etc, ), I don't have to add Los Angeles for them to appear in the Knowledge Panel. This is so confusing.
-
Oh I'm so sorry for the late response. The company is called iFix Appliances,
one location is 8383 Wilshire Blvd, Ste 800, Beverly Hills, CA 90211, another one is 13442 Vose St
Van Nuys, CA 91405. -
-
Hi VELV,
Did you see the responses from don_quixote and Miriam Ellis. Please provide us with the requested details (or an update on this situation if it's been resolved) so we can help you. Thanks!
Christy
-
Hey There!
Be glad to take a look. Please, let me know, what are the locations of your two businesses (street, city, state, zip). Thanks!
-
Hi
So first has the GMB listing been verified? Secondly is the address and all details correct? So a branded search for a generic type brand word may not appear - but if you add the city afterward it does. Can you tell us what you searched?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Which one of these URL's will rank the best?
Hello! Curious on the community's thoughts on linking best practices for the following hypothetical scenario: I own a site called landscaping.com and want to rank for the term "landscapers houston". I have a link on the top title bar linking to landscaping.com/landscapers-near-me with an interactive map with clickable links leading to different metro areas. What should be my link from that page to the Houston page? 1. landscaping.com/landscapers-near-me/landscapers-houston 2. landscaping.com/landscapers-near-me/houston 3. landscaping.com/landscapers-houston 4. landscaping.com/houston The main question is whether to include the parent page or not. i have 2 conflicting thoughts. 1. short URL's are better so dont include it 2. include it because that is the page that links out to it and it helps Google understand the site flow. Thanks, Ryan
Local Listings | | RyanMeighan0 -
Anyone notice a change in local search traffic between May 9th to May 12th or it was it just me?
My ranking tool didn't show this but GoogleMyBusiness Insights did show traffic has dropped between those dates. Please see screenshot below. URL: https://www.screencast.com/t/FSD1jvFlHl Has this been caused by local algorithm update? Please help!
Local Listings | | jasondumana0 -
When I search my business, how can I make all my locations to a multi-location business appear in the map pack?
I have a question about local SEO. I do the marketing for a multi-location medical facility. When I search the facility on Google, the website appears on the left and the Google My Business information for the nearest facility to me appears on the right. However, I would like to see a map-pack of all facilities appear under the website information as well. How can I make all locations appear in the map-pack form below my basic website information?
Local Listings | | FlynnZaiger0 -
GMB issues for international train company
Hi There I work for an international train company which operates in multiple locations across several European countries.
Local Listings | | coolhandluc
I have been asked to claim our Google my business profiles for each location so we can manage reviews, images etc.. The problem i have is that our physical location (ticket desk, check in area etc..) in each country is in a train station (obviously). We share the same address and postcode with the train stations ( i have personally phone them to make sure that was the case) My question is, can i claim our business in GMB using the same details as the train stations?
If i can, it is literally impossible for me to verify each profile through the use of coupon as I can't travel to each destination. I heard i could do bulk verification if we own more that 10 properties but I am not quite sure how to do all of it Any help on both these questions would be greatly appreciated0 -
Strange Ranking Results
Hi Any ideas why doing a search for 'Family Portrait Photographer' from my location on the Isle Of Wight (after deleting cache/history) etc results in a load of results relating to Cardiff Wales (local serps and main listings)? I am close to cities like Southjampton & Portsmouth as well as few other all much neaer than cardiff ! All Best
Local Listings | | Dan-Lawrence
Dan0 -
Google Local Result- Competitor Ranks without an Address. Why is this happening?
My client is in a fairly competitive local market and there is a competitor who has ranked locally for around 2 years, but they have no actual address on their Google business listing. Just city and state. The listing is always top three and it does have their website listed, but directions aren't even available as there is actual no address. The listing is extremely keyword dense (basically spam but they actually created a business with the spam name). Citation Example: Keyword dense business name, phone number, city and state only Have you seen this? Can you explain why this is happening? Is this against the rules/anything I can do? Thanks!
Local Listings | | mgordon0 -
How can I go beyond the results in the google pack
Hi All: I have a quick question. If you google "plumber" in San Francisco, you get about six options in the pack. After that the results go into very general topics about plumbers. Is there a search method that will allow me to see all of the plumbers in this city 700,000, not just the six Google chose?
Local Listings | | wrconard0 -
Brain Teaser - Dead Link Ranking in SERP's
Hello Moz Brains. Came across a site that is coming up for "caliber signs and imaging" which is a brand I'm working with, and a few things have me baffled: 1. The link in the SERP takes you to an error page (you can manually access it by dropping the www.)
Local Listings | | VanadiumInteractive
2. The entire site is setup with iFrams (header frame, body frame, and footer frame) navigating throughout the site keeps the single url and only swaps the body content.
3. The site if for a sign company but the blog area served in the iFrame is in Indonesian and seems to about some soccer matches.
4. The business associated with this site is in AZ, but they are coming in local (Irvine, CA) results with a dead page and no locally relevant content. I'm I missing something or is Google missing something? The site is "http://calibersigns.com/" and it belongs to a company in AZ. -- it comes up for "caliber signs and imaging" (in my case on the 3rd spot) or even worse "caliber signs and graphics" where it seems to be at the top, with all the surrounding content being the true brand -- which makes it look like my clients Google+ reviews and other endorsements belong to them. I have my local setting set to "92618", Irvine CA Would love some feedback on this and your opinion on how we should proceed? thanks in advance0