Why No Goal is recorded in Google Analytics
-
Hello,
I am not sure if i made an error. Can someone please point out.
On our sales form, when a user submits the form, the URL displayed is -
I created a Goal like this -
1 ) Under Goal set up, i choose Template option
2 ) Under Goal description, i choose Type > Destination
3 ) and finally, in Goal details field,
destination equals to /thank-you-2/
But, no Goal is being tracked.
In the first step, should i have selected 'Custom' instead of 'Template'
Thanks
-
To be honest, I always do everything custom and it has been years since I touched the templates
but yeah by default I create such goals as a custom destination based goal
-
Thanks for helping me out. I will try the fix as mentioned by you.
"As it's a destination Goal, i though Goal set up should be Custom rather than Template"
What about this one. Don't you think that Goal set up should be Custom rather than Template.
-
This is kind of a dirty band-aid / hacky fix, but I'll try to help you out
For some reason your GA is writing your landing pages wrong e.g:
/resources/x-y.com instead of /resources/
So surely this means, that if you put in the destination URL into your GA of:
/thank-you-2/x-y.com
... then GA will be able to track that URL
I mean, ideally you'd want to fix the fact that GA is writing the URLs wrong. In the short term; if you can't do that, go with it instead of fighting against it. It might just work (for now)
-
Thanks effectdigital. I was anxiously waiting for the answer.
The landing pages are written like this in GA interface -
/resources/x-y.com
/support/x-y.com
Website URL is - https://x-y.com/
x-y.com is being added after every landing page URL (i checked this is because of incorrect default settings. )
The default URL is - x-y.com
So, should we ask the client to remove this setting. Will the Goal will be tracked correctly.
As it's a destination Goal, i though Goal set up should be Custom rather than Template.
Thanks
-
What you have tried should work, though obviously if your landing pages are being written incorrectly in the back-end of GA that could mess with things. If tracking is not present on your thank-you page, again that could cause a problem. Another issue you may face, is that your IP address may be exempted from tracking (or your browser may be setup to deny tracking). If either of those things are true, then obviously you can't use yourself to test the tracking (unless you use a VPN and a fresh browser). Another thing to remember, goals are not tracked in real-time. You would likely have to wait until the next day to see goal values increase (or at least several hours)
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I have conflicting user flow and bounce rates Google Analytics
Has anyone come across this or know how to read this data. In my site content landing page report I have 141 sessions at 0.71% bounce rate = 1 session But then in user flow I have the same page with 123 sessions with a drop off of 117 sessions???
Reporting & Analytics | | Lucas_SOS0 -
Is it possible to import data from an old Google Analytics profile to a new Google Analytics profile?
We have encountered a situation where a client's old SEO firm is refusing to grant us Admin access to our client's existing GA account. For security purposes (so the other SEO firm doesn't delete the existing GA profile) we have started a new Google Analytics profile. Again we do have access to the data in the old account. Is it possible to migrate this old data over (if we just have user access)? Thanks for the help
Reporting & Analytics | | RosemaryB0 -
Some goal conversion in Google analytics showing under referral
Yesterday I have created Google analytics account for a new website but few goal conversions comes from payment gateway site (paypal.com, epdq.co.uk) and showing under referral. How to fix this issue so I can know the real source of Goal conversion. *Note - utm_nooverride=1 on thank you page applied, payment gateway URL is already placed in Referral Exclusion List. So please don't suggest either of them. Thanks
Reporting & Analytics | | Alick3000 -
Google Analytics Custom Alert For Goal Completions?
Hi currently setting up custom alerts for a website. I want to do a custom alerts for when goal completions decrease or increase by a certain % e.g. 20% as shown in the third example from this Moz Article back in 2012 - http://moz.com/blog/7-essential-google-intelligence-custom-alerts-that-keep-me-sane However when i go into my GA account the only options seem to be for when the goal completion conversion rate % drops. I could use this, but i rather do just based on completions rather than %. Any ideas on how i can do this? Thanks.
Reporting & Analytics | | MBASydney0 -
Editing "Goal Sets" for Goals in Analytics
I set up 8 goals in analytics and Google seems to have auto placed them into their own Goal sets (first 5 = Goal Set 1, last 3 are Goal Set 2). http://awesomescreenshot.com/05134f1tad Any idea how to edit and group these up myself?
Reporting & Analytics | | OlegKorneitchouk0 -
Whats 'Other' in Google Analytics (in Acquisition)
When i look in GA under Channels (under Acquisition) 'other' is listed What is 'other' ? I have been told its other unidentified channels as they did not allow 3rd party cookies or surfers were in anonymous/private mode. Other is usually organic traffic that couldn't be identified for the aformentioned reasons. This data is encrypted and available but it violates Google guidelines as they are not allowed to pass personal info//data to third parties so it is automatically filtered. But they are not 'Not Provided' (since that still shows under organic) but is usually/mainly some form of organic visits. Hence Seo can take credit for much of that traffic, is this correct ? Many Thanks
Reporting & Analytics | | Dan-Lawrence0 -
Google Analytics (not provided)
Hi A greater and greater % of clicks is showing as "not provided" - does any one know of any good external tracking software which will show this information? Thanks
Reporting & Analytics | | jj34340 -
Google analytic conversion code in a single wordpress page
Hello How can I add/place the Google analytic conversion code in a single wordpress page? Example: http://www.newsmilecostarica.com/thank-you/ Thank you so much Andy
Reporting & Analytics | | newsmile0