Who are some of the best conversion rate optimization firms?
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Any recommendations would be very welcome. Thanks!
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http://www.conversion-rate-experts.com/seomoz-case-study/
CRE did some good work with SEOmoz but you need to be a high volume sales site for them to talk to you.
http://seogadget.co.uk/ UK based CRO
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If you have time, I would highly recommend trying to do this yourself with tools such as http://visualwebsiteoptimizer.com/, http://www.kissmetrics.com, and http://unbounce.com/. All of these are fairly easy to use and don't required IT involvement.
If you are sure you want to use a CRO firm, I can recommend the following two companies that I have personal experience with (there are a ton of others as well!):
Good luck!
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