How to organize content for ecommerce site
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Hello,
We've decided to create 24 articles of content for our ecommerce site, everything from an FAQ to history of the products to 10 articles on the top 10 products. Really useful to the user.
How do you suggest that we make our content visible to the users?
We could put a nice button on our right banner that says "Extensive Help Session" or we could put a banner on our home page or we could make it a tab at the top of the screen. We could additionally make a well organized footer with links to the articles. Or we could do all of those but that might be overkill.
What do you suggest?
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Sounds good. Do I call that page "Articles", "Help Section", "Information", or something else? What is most likely to draw the user?
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I would do my best to promote these pages.
I would have a special page on the site that links to all of these resources. A link to that page might also go in your persistent navigation. I would also have links to these pages from relevant product pages.
Don't for get to use these pages to promote relevant products. This can be done by placing text links within the articles and image links in locations where they will be obvious.
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