Hey There,

Thanks for writing in with a great question! Capitalization definitely shouldn't matter to our crawler or to Google, so I looked into this keyword with one of our devs and it looks like the rankings for "jobmesse" was collected about 16 hours before the rankings for "Jobmesse" so we believe this is actually a natural fluctuation in the SERP for this keyword. I manually check the current rankings for both version of the keyword, I am seeing that your site currently ranks at #11 and the keyword has a difficulty score of 56%, so it is definitely within reason to see fluctuate in a matter of hours between the rankings.

I hope this helps. Please let me know if you have any other questions.

Chiaryn

Hey Colum,

That forum you are looking at is a bit old and I believe we have resolved the authentication issue, so it isn't an overarching problem. I also was able to grab the sample code on your account and get data back when I ran the code in my browser, so I would recommend trying to run a call again. If you regenerated your credential and still received the error, it may be that the new credentials hadn't updated yet in our database, since it can take up to 30 minutes for the database to recognize the new credentials.

I would suggest trying both the sample code on your account and a regular call to see if either are still giving you the error message. If you are no longer getting the error message on the sample call, but you are still getting it on the other call, it may be a formatting issue. I'm definitely seeing data for the sample call now, so it shouldn't be any issue with the actual credentials.

I hope this helps. Please let me know if you are still seeing any issues.