A website that will not load on a particular computer? Help Me Please!
-
We took on a new client about two weeks ago, took them off a proprietary CMS, placed them on a WordPress site, optimized the site, etc. and were finishing up small details three days ago. My PC in my personal office all of a sudden would not load the site from a Google search, from a direct url, etc.
Our office was using a D-Link wireless router but my PC is hardwired in the office. I cranked up my MacBook Pro with solid state drive (6 months old), got on wireless, and....site would not load. PC's and Macs in offices around me would all load the site.A search online brought up a fix for the PC and tried it - did not work, had lead dev try it - did not work, called a server side friend and he had never heard of such a thing. Every fix revolved around changing IP addresses, etc. I uninstalled my antivirus programs on my PC, installed every update that was outstanding, there was no new software installed on either box prior to problem.
Can you help??? Is there any chance someone not associated with us and just looking for my client or someone entering a direct url could experience?
-
Yes, Woj, we were able to get it from other PC's in the office. But good way to check, thanks.
-
Can you get to it using a proxy service like proxify.com?
-
Ok will be working till late so let us know how you go.
-
Thanks Alan,
Will try that when I go into office in an hour or so. -
Think it is around proxy srvr / DNS setting Steve. Tried changing based on a fix for XP but to no avail.
Mac is working from out of office and will recheck in an hour or so at office. (OMG, working on Sat again).
Thanks for help.
-
Thanks EGOL, did both and no good. Completely uninstalled AVG. Disabled windows firewall. Still no good. Only thing online is fix for Windows (I use XP pro on that mach.) and even that did not work. ???
-
Disable firewall or antivirus for a moment and try visiting the site. My firewall blocks a couple of sites or makes them perform poorly.
-
Rob, you will need to do the NSlookup on the PC with the problem.
It may be that other un-affected machines got dns cached, and will eventualy have same problem.
-
Thanks Doug, I will check with Lead Dev as I know he worked on it for about 30 minutes in the command window.
We changed IP addresses, etc. to no avail.
-
Did you try nslookup as Doug suggested? from pc
-
Will PM the URL to you Alan. thx
-
Different computers on the same network / IP segment not loading the site could be a Proxy server OR DNS Setting.
I'm on Mac so that's what I know about.
What are your Mac network settings?
Do you get an IP address?
Can you load other websites from the same virtual hosting server?
Can you load the website via the IP address?
Whats the URL of the website?
Steve
-
Are other sites loading normally?
Can you resolve the host name from a command window on the PC:
nslookup {hostname}
If you can't resolve the hostname then it's probably a DNS issue. (you could try adding an entry to your hosts file and see if that gets around the problem?)
-
When you say does not load what does happen?
can you PM a url to me?Can it be loaded from outside office?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Will rel=canonical work here?
Dear SEOMOZ groupies, I manage several real estate sites for SEO which we have just taken over. After running the crawl on each I am find 1000's of errors relating to just a few points and wanted to find out either suggestion to fix or if the rel=canonical will resolve it as it is in bulk. Here are the problems...Every property has the following so the more adverts the more errors. each page has a contact agent url. all of these create dup title and content each advert has the same with printer friendly each advert has same with as a favorites page several other but I think you get the idea. Help!!! .... suggestions overly welcome Steve
Technical SEO | | AkilarOffice0 -
Ecommerce website with too many links on page
Hi, I'm working on onsite seo for an ecommerce website and my recent report has shown that I have a high number of pages where there are 'too many links on page'. Does anyone have tips on how to avoid this when we're using mega menus, plenty of navigation for the user and links to products on each page? Thanks
Technical SEO | | Will_Craig1 -
Help with duplicate title tags.
Hi Just going through Seomoz crawl diagnostics for one of my clients sites & see that the title tags for over 2,000 pages are the same due to the way there site software generates the titles using php, examples : **home page** = <title>Home - Trade prices,Next Day Delivery,Bulk Discounttitle> other page = <title>A0 Frames - Trade prices,Next Day Delivery,Bulk Discounttitle> So as you can see the page titles have the page name given to the beginning of the title which is fine as they have the keyword, then the text : Trade prices,Next Day Delivery,Bulk Discount Now if i take out the text : Trade prices,Next Day Delivery,Bulk Discount the home page is going to have just the word Home which is rubbish & the other pages will have the keyword which is better but not great, just wondered if any one has a better solution?.
Technical SEO | | askshopper0 -
Dedicated ip helpful for seo
I read somewhere a while back that having a dedicated ip address was helpful for seo if this true or just another rumor? Also I read you should purchase your domain name for multiple yrs, what do you guys think?
Technical SEO | | TinaGammon0 -
Help - just disappeared from Google
My google listings have disappeared in the last few days. I used to have positions 1, 2, 3, and sometimes 4 on page 1, but since the last update (19th?) it appears I have been dropped? My domainn is www.eseyo.com and the search terms I used to acheive results for were "seo in brentwood" and "seo brentwood" I even created a screencast of my success some time ago for a blog post: http://www.eseyo.com/seo-in-brentwood/ Is there anything that I can do to get these listings back? I have not done anything too naughty in terms of tactics. Purchased a few fiver gigs to get some fake social likes but that is it the rest was all true links and listings. your help and advice most appreciated. Scott.
Technical SEO | | eseyo0 -
Help With Joomla Duplicate Content
Need another set of eyes on my site from someone with Joomla experience. I'm running Joomla 2.5 (latest version) and SEOmoz is giving my duplicate content errors on a lot of my pages. I checked my sitemap, I checked my menus, and I checked my links, and I can't figure out how SEOmoz is finding the alternate paths to my content. Home page is: http://www.vipfishingcharters.com/ There's only one menu at the top. Take the first link "Dania Beach" under fishing charters for example. This generates the SEF url: http://www.vipfishingcharters.com/fishing-charters/broward-county/dania-beach-fishing-charters-and-fishing-boats.html Somehow SEOmoz (and presumably all other robots) are finding duplicate content at: http://www.vipfishingcharters.com/broward-county/dania-beach-fishing-charters-and-fishing-boats.html SEOmoz says the referrer is the homepage/root. The first URL is constructed using the menu aliases. The second one is constructed using the Joomla category and article alias. Where is it getting this and how can I stop it? <colgroup><col width="601"></colgroup>
Technical SEO | | NoahC0 -
Help internet archive
Hi can anyone help me. I am trying to track information from sites. I am at the moment got solicitiors involved ref trade mark of a name and we are trying to prove that this name was being used before the trade mark application. A company has gone ahead with a trade mark in full knowledge that this is a common name and we have been told if we can prove that the name was being used before it was registered then we can knock out the trade mark. We have been told there is an internet archive but i cannot find one, can anyone please let me know how i can look at sites from before 2010 and see about if they were using this word to help our case.
Technical SEO | | ClaireH-1848860 -
Will loading ads in an iframe increase page response time?
We are experiencing slow response time because our pages are ad heavy. If we load ads in an iframe, will the google bots, when indexing the page, count the time it takes for the contact within the iframe to load? Or is that load time separate from the total page response/load time?
Technical SEO | | kbbseo0