A website that will not load on a particular computer? Help Me Please!
-
We took on a new client about two weeks ago, took them off a proprietary CMS, placed them on a WordPress site, optimized the site, etc. and were finishing up small details three days ago. My PC in my personal office all of a sudden would not load the site from a Google search, from a direct url, etc.
Our office was using a D-Link wireless router but my PC is hardwired in the office. I cranked up my MacBook Pro with solid state drive (6 months old), got on wireless, and....site would not load. PC's and Macs in offices around me would all load the site.A search online brought up a fix for the PC and tried it - did not work, had lead dev try it - did not work, called a server side friend and he had never heard of such a thing. Every fix revolved around changing IP addresses, etc. I uninstalled my antivirus programs on my PC, installed every update that was outstanding, there was no new software installed on either box prior to problem.
Can you help??? Is there any chance someone not associated with us and just looking for my client or someone entering a direct url could experience?
-
Yes, Woj, we were able to get it from other PC's in the office. But good way to check, thanks.
-
Can you get to it using a proxy service like proxify.com?
-
Ok will be working till late so let us know how you go.
-
Thanks Alan,
Will try that when I go into office in an hour or so. -
Think it is around proxy srvr / DNS setting Steve. Tried changing based on a fix for XP but to no avail.
Mac is working from out of office and will recheck in an hour or so at office. (OMG, working on Sat again).
Thanks for help.
-
Thanks EGOL, did both and no good. Completely uninstalled AVG. Disabled windows firewall. Still no good. Only thing online is fix for Windows (I use XP pro on that mach.) and even that did not work. ???
-
Disable firewall or antivirus for a moment and try visiting the site. My firewall blocks a couple of sites or makes them perform poorly.
-
Rob, you will need to do the NSlookup on the PC with the problem.
It may be that other un-affected machines got dns cached, and will eventualy have same problem.
-
Thanks Doug, I will check with Lead Dev as I know he worked on it for about 30 minutes in the command window.
We changed IP addresses, etc. to no avail.
-
Did you try nslookup as Doug suggested? from pc
-
Will PM the URL to you Alan. thx
-
Different computers on the same network / IP segment not loading the site could be a Proxy server OR DNS Setting.
I'm on Mac so that's what I know about.
What are your Mac network settings?
Do you get an IP address?
Can you load other websites from the same virtual hosting server?
Can you load the website via the IP address?
Whats the URL of the website?
Steve
-
Are other sites loading normally?
Can you resolve the host name from a command window on the PC:
nslookup {hostname}
If you can't resolve the hostname then it's probably a DNS issue. (you could try adding an entry to your hosts file and see if that gets around the problem?)
-
When you say does not load what does happen?
can you PM a url to me?Can it be loaded from outside office?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Need help in diagnosing what I may be doing wrong
I have a site that has been having problems ranking. Initially, spam rate was at 18%. I have since changed the URL and forwarded to the original so now the spam rate is under 5%. Phone calls started picking back up very slowly but then by August 2024 things came to a screeching halt. Phone has been dead and very little business has been written. I did notice on the robots.txt file it had this: User-agent: *
Technical SEO | | SOM24
Disallow: /
User-agent: Googlebot
Disallow:
User-agent: bingbot
Disallow: /no-bing-crawl/
Disallow: wp-admin and now I have since changed it to this:
User-agent: *
Disallow: /wp-admin/
Allow: /wp-admin/admin-ajax.php Sitemap: https://urlishere.com/sitemap_index.xml My question is what else do I need to do to get this site to start ranking again? We are blogging once a month, writing press releases once a month, updating the social media a few times a week. I feel like maybe there is something on the backend that needs to be done to get this site back to ranking. I am using SEO by Yoast and I have filled in the title and meta description fields for all pages. There is a spot in Yoast where I can validate the site with Google, Bing, etc. I'm trying to figure out how to do that. I do see in the site's Google Webmaster Tools there are several pages not indexing. Any ideas on what else I can do to get this site to start ranking again? Thank you.0 -
Google how deal with licensed content when this placed on vendor & client's website too. Will Google penalize the client's site for this ?
One of my client bought licensed content from top vendor of Health Industry. This same content is on the vendor's website & my client's site also but on my site there is a link back to vendor is placed which clearly tells to anyone that this is a licensed content & we bought from this vendor. My client bought paid top quality content for best source of industry but at this same this is placed on vendor's website also. Will Google penalize my client's website for this ? Niche is HEALTH
Technical SEO | | sourabhrana1 -
Does 404 hurts my website.?
Does 404 hurts my website.? My website reporting 404 crawl errors on pages that have never been part of the website. Site showing lot of 404 errors and all errors from Blog.We didn't create any pages .Automatically pages are created and showing 404 (Not Found) error response..Please any one help me to identify those issues.?
Technical SEO | | nlogix0 -
Website not ranking for noncompetitive terms
Hi, We've took over a website last July and no matter what we do we just can't get it ranking in Google, even for noncompetitive terms. here is the website in question: http://www.alignandsmile.co.uk Ideally the client would like to rank for Canary Wharf but that location is competitive, the site doesn't even rank for 'Dentist New Providence Wharf E14' despite it being included in the title tag on the home page and in the content throughout the website. Directories with Align and Smile's business information do rank however. I opened a case with google through Webmaster tools and they 'reviewed your site and found no manual actions by the webspam team that might affect your site's ranking in Google.' So I'm a bit stuck. The site ranks top for the keyphrase in Bing and Yahoo...we are really struggling with Google! Any help would be much appreciated. many thanks Marcus
Technical SEO | | dentaldesign0 -
Why has my website dropped 20 places
Hi, a bit shocked this morning as my website http://www.in2town.co.uk/ has dropped around 20 places in google. Does anyone know why this has happened. The site is updated all day long so not sure what is going on here any help and advice would be great
Technical SEO | | ClaireH-1848860 -
Will what happen to raven happen to SEOMoz?
With this new update coming out with raven marketing with this SEO Moz have to do the same update? Are is this something that Raven does and SEOMoz doesnt do with getting 3 rd party info?
Technical SEO | | MarketMotiveStudents0 -
Redirecting website page to another
Hi there one of my old pages on my site is currently ranking for a phrases that I want to rank for on a new page I created. My old page from 1 year ago is ranking for 'Property Management Training' (it's a blog post dating 2011) I have cretaed a new main Page on my site and would like to rank for 'Property Management' as it's more relevant. What is the best suggestion to keep my ranking but have people go to my new page? 301 redirect old page to new page? Thanks,
Technical SEO | | daracreative1 -
Help With Joomla Duplicate Content
Need another set of eyes on my site from someone with Joomla experience. I'm running Joomla 2.5 (latest version) and SEOmoz is giving my duplicate content errors on a lot of my pages. I checked my sitemap, I checked my menus, and I checked my links, and I can't figure out how SEOmoz is finding the alternate paths to my content. Home page is: http://www.vipfishingcharters.com/ There's only one menu at the top. Take the first link "Dania Beach" under fishing charters for example. This generates the SEF url: http://www.vipfishingcharters.com/fishing-charters/broward-county/dania-beach-fishing-charters-and-fishing-boats.html Somehow SEOmoz (and presumably all other robots) are finding duplicate content at: http://www.vipfishingcharters.com/broward-county/dania-beach-fishing-charters-and-fishing-boats.html SEOmoz says the referrer is the homepage/root. The first URL is constructed using the menu aliases. The second one is constructed using the Joomla category and article alias. Where is it getting this and how can I stop it? <colgroup><col width="601"></colgroup>
Technical SEO | | NoahC0