A website that will not load on a particular computer? Help Me Please!
-
We took on a new client about two weeks ago, took them off a proprietary CMS, placed them on a WordPress site, optimized the site, etc. and were finishing up small details three days ago. My PC in my personal office all of a sudden would not load the site from a Google search, from a direct url, etc.
Our office was using a D-Link wireless router but my PC is hardwired in the office. I cranked up my MacBook Pro with solid state drive (6 months old), got on wireless, and....site would not load. PC's and Macs in offices around me would all load the site.A search online brought up a fix for the PC and tried it - did not work, had lead dev try it - did not work, called a server side friend and he had never heard of such a thing. Every fix revolved around changing IP addresses, etc. I uninstalled my antivirus programs on my PC, installed every update that was outstanding, there was no new software installed on either box prior to problem.
Can you help??? Is there any chance someone not associated with us and just looking for my client or someone entering a direct url could experience?
-
Yes, Woj, we were able to get it from other PC's in the office. But good way to check, thanks.
-
Can you get to it using a proxy service like proxify.com?
-
Ok will be working till late so let us know how you go.
-
Thanks Alan,
Will try that when I go into office in an hour or so. -
Think it is around proxy srvr / DNS setting Steve. Tried changing based on a fix for XP but to no avail.
Mac is working from out of office and will recheck in an hour or so at office. (OMG, working on Sat again).
Thanks for help.
-
Thanks EGOL, did both and no good. Completely uninstalled AVG. Disabled windows firewall. Still no good. Only thing online is fix for Windows (I use XP pro on that mach.) and even that did not work. ???
-
Disable firewall or antivirus for a moment and try visiting the site. My firewall blocks a couple of sites or makes them perform poorly.
-
Rob, you will need to do the NSlookup on the PC with the problem.
It may be that other un-affected machines got dns cached, and will eventualy have same problem.
-
Thanks Doug, I will check with Lead Dev as I know he worked on it for about 30 minutes in the command window.
We changed IP addresses, etc. to no avail.
-
Did you try nslookup as Doug suggested? from pc
-
Will PM the URL to you Alan. thx
-
Different computers on the same network / IP segment not loading the site could be a Proxy server OR DNS Setting.
I'm on Mac so that's what I know about.
What are your Mac network settings?
Do you get an IP address?
Can you load other websites from the same virtual hosting server?
Can you load the website via the IP address?
Whats the URL of the website?
Steve
-
Are other sites loading normally?
Can you resolve the host name from a command window on the PC:
nslookup {hostname}
If you can't resolve the hostname then it's probably a DNS issue. (you could try adding an entry to your hosts file and see if that gets around the problem?)
-
When you say does not load what does happen?
can you PM a url to me?Can it be loaded from outside office?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Questions about the DA,PA of website
I am counting on some more ads on the site https://gogoanime.city/, is it a problem if I add some ads about sex, porn ..., to make a little more money. So does it affect the PA DA score. Thank you!
Technical SEO | | gogoanimetp0 -
Inspection of the website is required.
Hello, Recently We have a taken a project " http://customerconnect-services.com/ " and are responsible for the Digital Marketing for the website. FYI, we have been following the best On-Page SEO practices ever since we took the project: Performing Keyword Research, Finalizing the Keywords,Using those in the Page-Title, Meta-Descriptions, Heading Tags and of course in the Content as per MOZ suggestions & SEO standards. But, we are unable to rank in first page; which is a serious matter of concern for us. We have also checked whether the Domain / URL has been blacklisted, but it's not (Not even by Google). We are therefore unable to figure out what is going wrong even after following so many best practices to get the keywords a good ranking (1st & 2nd page of SERPs). Therefore I would like to request you to provide your expert opinions in this regard by checking what is it that we are not getting right. The website url is http://customerconnect-services.com/. As this is a high-priority issue for us & the client is a prestigious one of course, please help. Looking forward to hearing from you at the earliest. Thanks & Regards,
Technical SEO | | Harini.M
Harini0 -
No google traffic for this site? Help?
Hi We have not done this web site http://climateacs.co.uk but have now picked it up and its getting no traffic what so ever from google do you think its been blacklisted? I have added it to my webmaster tools and there are no manual actions on it and most of the backlinks on google webmaster tools are from yell.com. However when I run it on opensiteexplorer I am seeing some chinese type links?? It is not really showing many search queries at all when you view them in webmaster tools under United Kingdom. I was going to start citation building for the address to help support the google places entry but just wanted to see what other peoples opinion was really on this site? Thanks Tracy
Technical SEO | | dashesndots0 -
Google has said i am losing revenue please help
Hi, i have had a message from google telling me i am losing revenue because i have not authorised the following sites translate.googleusercontent.com authorize
Technical SEO | | ClaireH-184886
www.google.co.uk authorize can someone please tell me if i should authorise them, i am a bit puzzled about the google.co.uk one and i think i understand the other one as it will be people using a translater service on my site. please can someone help me on this.0 -
Different domains for multilingual website
Hey guys, A site that I'm currently working on as different domains for each website language. So for example: word1word2.com for the english version word3word4.com for the french version word5word6.com for spanish version .... Is it better to move all of the different languages to the same domain and use subfolders for each language /fr/... Please note that the domains being used bring in organic traffic as well as they are EMDs. Thank You.
Technical SEO | | BruLee0 -
Links to Website Author
I'm a website developer, and in the past I have usually added a tiny backlink to the footer of my clients' websites like this: Website Design by MyCompanyName I understand that Google sees this as a low-quality backlink. However, I was wondering if such links can hurt my rankings. Does Penguin sees these links as spam? If so, should I add a rel="nofollow" to the links? Is there anything else I should change? I do not want to remove these links completely because they are good for marketing my business. I just want to minimize any negative SEO impact of the links. I appreciate your input. Thanks.
Technical SEO | | SiteWizard_LLC0 -
SEO Yoast Help Needed
Anyone familar with SEO Yoast and interested in being hired to check out my settings for SEO. Thinking about 30 minute screen sharing session an helping me figure out what I am am doing wrong? Just cleaned up duplicates because of tags and now I see the images are getting duplicated as well as some of the titles. So new to Wordpress here I shine. Message me if you can help. Much Appreciated!!
Technical SEO | | Force70 -
I have found a website on my dedicated server which is not mine
Hi i have found a website on my dedicated server that is not mine by using a number of tools including http://www.yougetsignal.com/tools/web-sites-on-web-server/ the site that i found that was not mine is buycostumes.com i contacted my hosting company and told them and this is the reply i got back We have checked the issue and it appears there have a bug/glitch in this site, because after we checked the mentioned domain we found that this website respond on IP which is not our and is not assisgned in your Dedicated server as you may preview below: Found 3 domains hosted on the same web server as buycostumes.com (66.45.3.44). buycostumes.com (linkback) target.com (linkback) www.certifigroup.com (linkback) Thus if you find any issues on your web server, please mention them in this ticket and we will be glad to provide you with further assistance on this matter. Please feel free to contact us if you have any further technical difficulties. Best regards, Now they have not said if they are going to do anything about this and to be honest i am getting fed up with the hosting company because i am being told that the slow speed i was receiving for my website www.in2town.co.uk was down to it taking a long time to reach my server before reaching my site. Now not sure if this is correct or not but with all the help i have received off semoz i have managed to increase the speed to my site but now i have found this problem. Can anyone tell me if i am being played and also can anyone recommend a professional UK hosting company. Also is this site affecting my spped and my site performance.
Technical SEO | | ClaireH-1848860