800 number on website
-
Hi,
My client just sent me an 800 number that he would like to use to replace his number on the website. I know that it is best to keep a local phone number on the website and across all citations for NAP/Local SEO reasons.
Is there anywhere that I could still incorporate the 800 number and not have it affect SEO?
Thanks,
Erin
-
Hi Erin, Thanks for clarifying. Technically, this should not cause a problem for Google, but because of their history of issues with phone number confusion, when I'm optimizing a Local site, I put the 800 number in image text only. I don't include it in real text. I guess you could say I take a better-safe-than-sorry approach, just to avoid possible hassles down the road.
-
Miriam,
I am aware that it should be on the google listing. In this case, I am referring to the website. In other words, if the local number is at the top-right of the page, I would list the toll free number below with 'toll free' labeled as an option for the user. The toll free number would also be placed below the NAP in the footer of the page.
Thanks,
Erin
-
Hi Erin,
Do you mean add your toll free number to your website, or to your Google listing? If the first, what do you mean by adding it 'below' the local number? Where on the site? If the latter, yes, you are allowed to list a toll free number.
-
Miriam,
Thanks for the comment.
What about if I add the 888 number below the local number. Will this cause confusion with the search engines?
Thanks,
Erin
-
Hi Erin,
Chris' advice is exactly what I would have given. Go ahead and add the 800 number to the masthead of the website or elsewhere in image text. Just be sure that the indexable text on the website features the local number, and be sure that this local number is the one being used on all of the client's citations. Consistency is king in Local SEO. -
yes. That would work, just to keep with NAP consistency. You don't even necessarily need to put in numbers in the alt-text. If the alt attribute is just text like it says "call in line for Joe's pawn shop" google wouldn't get confused. Then any screen reader would pick up the phone number you left in the footer for the person using it.
-
Interesting suggestion... so the image would display the 800 number, but the alt-text would have the other (NAP) number?
Thanks!
-
I would consider putting it an image with an alt attribute of"phone number for X" , then putting that in the header or somewhere very noticeable. Then still maintain the regular phone number in the footer or somewhere unnoticeable.People will most likely never notice the second phone number
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to optimize my website with new Google Feature snippet fuctionality?
Recently I have interacted with Google's new Feature Snippet Functionality. Please refer to the link shared. https://www.google.com/search?q=family+health+insurance&rlz=1C1CHBD_enIN893IN893&oq=family+health+insurance&aqs=chrome.0.35i39l2j0l3j69i60l3.4692j0j7&sourceid=chrome&ie=UTF-8 I'am looking for the way to optimize my website for the same? If anyone has any clue then please help me with this. search?q=family+health+insurance&rlz=1C1CHBD_enIN893IN893&oq=family+health+insurance&aqs=chrome.0.35i39l2j0l3j69i60l3.4692j0j7&sourceid=chrome&ie=UTF-8
On-Page Optimization | | adlift0 -
Are the prepositions and separate letters in URL bad for website optimization?
Is it ok for website optimization to use prepositions and separate letters in URL ? Examples: -i-series ; -salad-with-avocado etc.
On-Page Optimization | | adrecom0 -
.htaccess file uploaded, website won't load
I uploaded the .htaccess file with the below, and now my website won't load at all? Then I deleted the htaccess file and it still won't load? But then it would load on my phone when I took it down, not on chrome, or explorer? Then I put it back up and looked again on my phone, wouldn't load on phone. Then deleted file and it still won't load on my phone? What is going on? RewriteEngine on
On-Page Optimization | | dwebb007
RewriteCond %{HTTP_HOST} !^http://freightetc.com$
RewriteRule ^(.)$ http://www.freightetc.com/$1 [R=301]
RewriteCond %{THE_REQUEST} ^./index.php
RewriteRule ^(.*)index.php$ http://www.freightetc.com/$1 [R=301]0 -
So I know my website needs work, how do I go about fixing it now and improve my ranks?
I thought at first it was going to be as simple as adding a few keywords here or there. But apparently not. I see where I messed up in the errors, warnings, and notices. How do I go about fixing them?
On-Page Optimization | | taychatha0 -
What automated tools produce a number score for A) On-Page Optimization and B) Domain Exact Match?
SEOMoz Community, -I currently use SEMRush, SEOMoz Open Site Explorer and Archive.org for the other Benefit and Opposition factors. -I’ve had to manually search pages for keyword use in the title, footer & body for on-page optimization. -I’ve also manually searched Google for Domain Exact Matches. Thanks! -Andrew
On-Page Optimization | | Todd_Kendrick0 -
Usability-question on 2 of my websites
Hi all, It has been a while since I have been in this forum, but that's normally a great sign 🙂 Anyway these days I'm work on a "face-lift" on a couple of my sites (www.krydsord.dk, www.bingoforum.dk and www.alutagrender.dk), but also this face-lift should be more than just that. Hopefully it will help the usability to be better, and as a result of that - I hope it will make it easier for my visitors to easily find what they are looking for. The question is: I would like to ad, say, 25 words of description (mouse-over) in my top menu buttons. Why? Because, I believe that it's a possible problem that the menu just says "krydsord" (crosswords) in stead of a describing text saying something about "Push this button and you will see a complete list of all the cross words on Krydsord.dk). This way, I get the chance to add more text (for the Search Engines) and to guide my visitors in a way that I'm not capable of with the limitations my top menus give me as they are at this moment. Naturally, my visitors should be able to easily decline this "extra information", once they have got it once. Is this completely way off, or do you like the idea? More specifically: Will this be annoying for the visitors, will it have any positive effect on SEO matters? Actually I got partly inspired during a SEOmoz webinar (http://www.seomoz.org/webinars/designing-for-seo), even though it's not exactly what they are talking about in thwe webinar. For anybody who are curious (or just need to kill some time), you can have a look from 19:00 and watch it for about two minutes. Thanks a lot! Nicolai
On-Page Optimization | | MPO0 -
Mobile website content
What is the point of optimizing (on-page SEO) a parallel mobile website if the mobile search results are taken from the general (desktop) index?
On-Page Optimization | | echo10 -
What's the maximum length (number of spaces) for the Alt Image Text?
I'm setting up alt image text for the images on our website and I'm wondering if there is a maximum number of spaces that should be used that field.
On-Page Optimization | | JillCS0