Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Does displaying a mobile number for business hurt local SEO?
-
Perhaps a silly question but could someone please clarify if displaying a mobile number in the main site or Google places etc would hurt local SEO? Is having a regional landline/fixed telephone number a ranking factor?
EDIT: This is for a UK site, does anyone have experience of this is UK please?
-
My pleasure Clicksjim!
-
Hi Miriam, wow - thanks for going to all that trouble, appreciated!
-
Hi Clicksjim,
There's nothing silly about your question. I think it's a smart one. It took me a couple of days to get back to you on this because, like others on this thread, though I work in Local, I don't work in the UK. I wanted to speak with someone who does. We had a little chat.
Basically, I think there is agreement in the Local SEO community that a local area code is a ranking signal, but the strength of that signal, in relation to all of the many other signals, is unknown. It may be that Google uses that local area code signal to associate certain content with a geographic region, but how vital this is, in the whole scheme of things, is unclear.
The Local SEO I know (a very smart guy I trust) with UK clients says he ALWAYS advises clients to use a local area code landline because he feels it may give them a slight edge over competitors who don't, but he didn't state that he felt it gives them a really big advantage (but, most of us will try to take any opportunity we have to edge out the competition, right?). Another Local SEO I spoke with said he wondered if mobile numbers get less calls that landlines do, but he was just theorizing.
So, in your shoes, I would go with a local number for your UK clients, if you can, because it may give these clients a bit of an advantage, but if you absolutely can't do this for some of your clients, the effect will probably be slightly disadvantageous rather than majorly. so.
Hope this helps!
-
I would say that if your mobile phone has the same area code as your business then you should be golden. Having this local number attached to your business is definitely a good signal.
-
Unfortunately I do not have experience in the UK. I have done a smattering of work in New Zealand (for friends, since that's where I'm from originally) where the mobile number system doesn't have area codes (027 and 021 are the only two prefixes for mobile). For more competitive phrases, I've never seen a business using a mobile number rank. This is only for a very small amount of work, however, and it could well be that there are other factors in play (such as the fact that the people using mobile numbers don't have any optimization, either).
I have a hard time believing that the UK algo would be so massively different from the US one that it would ignore phone number area codes.
Because it's a fairly big factor in the US, if I were being asked to make the call, I'd go with a landline with a local area code, which forwards to your mobile.
-
Thanks for your resposnes - I forgot to mention that this is a UK based site so there are no regional mobile numbers whereas I think there is in the states and some other countries. Does anyone have experience of this in UK?
-
No. There's no difference between a mobile number and a landline number. So long as the mobile number has a local area code.
As Anita said, just remember to be consistent.
-
Just be consistent and list the number you use most often. For me that is my mobile number.
-
Yes Having a regional landline/fixed telephone number is Good signal for local SEO. And putting mobile number will not going to hurt your SEO. Here is the awesome post on Citation ( your problem
Hope this help you out...
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does Autoplay video effect SEO?
I'm trying to find out if autoplay videos (muted) on the homepage effect seo in anyway? Currently our site ranks around position four on the first page, but we have noticed one competitor we monitor have long auto playing videos on their sites and were wondering if they are a good or bad factor? Any info you would like to share would be great. Thanks
Image & Video Optimization | | 5TW0 -
What are reasons for poor (0 to 2%) CTR in spite of top position (number one) in SERPs?
My website pages appear for several local keywords like "granite countertops St.Louis" (About 480 impressions) and my site appears as the top most in SERPs. But the CTR is 1 to 2%. It is mentioned that the top positions may get as many as 35% clicks. What are the reasons? I need help with detailed solutions. archcitygranite.com
Image & Video Optimization | | govi0 -
How can I get around creating multiple Gmail accounts with the same phone number?
You know how, when you setup a Gmail account, Google asks you for a phone number to verify the account? I've run into a problem where Google is not letting me create anymore accounts with the same phone number. I set up an account for every new client we take on so that we have complete control of the inbox for verification purposes. Is there a way to get around this verification issue? We tried an app called Burner Phone but found out Google won't call the number because it's not supported by any major providers (e.g. Verizon, AT&T, etc.). Any suggestions? Thanks for your help!
Image & Video Optimization | | copyjack0 -
Local SEO: Links with the citations so should I slow down?
Hello, There seems to be some nofollow and dofollow links building as I add structured citations. Is this a reason to slow down the building citation process if you want the links to count? Do they help organic SEO?
Image & Video Optimization | | BobGW0 -
Google categories for local limousine service
I manage the Google places page for a SAB (local limousine company). The question is, should I add "taxi" and "airport shuttle service" as categories? I have listed only "limousine" and "car service' for now and I want to play it safe although those 2 are related to limo service. Sometimes people refer to limo service as "taxi service" or they are inquiring about prices for shuttle service to the airport and they end up booking the service quite often. Does Google look to our website to find these words in the content? Google Analytics show lots of people are finding us through those two keywords as well although you cannot find the word “taxi" on our website. The interesting thing is that when searching for "taxi + my zip code" the company shows up 4th on maps results and when searching for "shuttle service + my zip code”, the company shows up 2nd on local results and also 2nd in organic results. Is this enough to make me add these 2 categories? Second question is about the area served, does it make a difference (in rankings) if I choose “Distance from one location"over"List of areas served"? What happens is the red pin would be in a different location. If I choose "Distance from one location" the pin would be right in the center of the city (which I think it shouldn't matter anymore that much since the proximity to the centroid is not a ranking factor anymore). If “list of area” served is selected, (the city name will be chosen) then the pin would be about 5 miles West of the city center. Any thoughts will be appreciated. Thank you!
Image & Video Optimization | | echo10 -
Video SEO - Why are my videos not being indexed?
Hello All, I work on a site that has a lot of videos. The trouble is none of them are ranking. Here is an example of a page with a video on. If you click the play button you will see But none of these videos are being indexed, as you can see here. Is it because these videos are just mp4 files, rather than being embedded players (like SEOmoz use for instance)? Would embedding videos through Viddler / Wistia / Youtube etc help? Or is there some other issue at work here? Any help on this would be greatly appreciated. Thanks, Rich
Image & Video Optimization | | JBGlobalSEO0 -
SEO benefits of linking logo to homepage?
Hello All, It will be helpful if anyone can list the benefits of linking the company logo (on every page of the website) to the home page, and how important it is in terms of internal linking / SEO factors. Thank you.
Image & Video Optimization | | NortonSupportSEO0 -
Is there an easy way to see how competitive a local search term is?
Is there a quick and easy way to see how competitive local search terms are? I am looking at helping my clients show up on the local search results. Some times all I have to do is claim a listing and they move right to the top. Sometimes I claim a listing and nothing happens so I get links and I get reviews and it takes awhile. I want to be able to put an accurate price point on the service I am offering. I have looked at the search volume and it hasn't been the best indicator because some industries are more competitve than others. Any help or suggestions would be appreciated.
Image & Video Optimization | | jimmyseo0
