Yotpo for eCommerce social reviews
-
Anyone have experiences using Yotpo to support reviews for an eCommerce site?
Best,
Christopher -
I have figured this out so I'll provide the answer to clean up this thread. The Product menu shows the products that have been reviewed with the count for each product. When the Yotpo account is initially created, there are no reviews, so the system randomly selects four products and the count for each is 0. When product reviews are posted by customers, this list will change accordingly.
Thus far Yotpo is working great. The person verification using social media accounts and the ability to post reviews to social media outlets like FB and Twitter are great features.
Best,
Christopher -
In the Moderate tab there is a Products drop down menu. This drop down includes four of our products, apparently randomly selected as best i can tell. These products are then promoted to our Facebook page when someone posts a site review. Is there a way to control which products will be promoted? The ones that were randomly selected are more like accessories than products, and I would like to edit this list of products.
Best,
Christopher -
Using Yotpo to support reviews is definitely a good way to maximise the potential of user reviews on your eCommerce store. Rather than letting your customer reviews sit as secondary content on your product pages, you can share them on your social media profiles since consumers place a lot of trust on user-generated content. Moreover, given the number of "fake reviews" out there, it would be a good idea to verify if your reviewers are actual buyers.
I have recently written a review with regards to harnessing the power of customer reviews, with special mention to how Yotpo can help eCommerce retailers in doing that: http://blog.referralcandy.com/2013/08/13/yotpo/
Hope that helps!
-
I'm using Volusion.
-
Oh, it works nice. What platform are you using it with?
The social aspect is that it gives users the ability to post their reviews to their facebook or twitter accounts. I am pretty sure they just added rich snippets a bit ago as well.
I will shoot of an email in a few and ask Omer about the sending back dated emails. I know that was something they were working on and they were also working on using unique coupon codes as well. Because coupons are great to send that way.
-
Thanks for responding. I am in the process of adding Yotpo to one of my sites now and look forward to activating the reviews soon. The system will send automated email requests to customers who made a purchase in the last 90 days, but currently there is no way to request reviews of products that were purchased prior to that. Sure would be nice if they would extend that range beyond 90 days. I don't fully understand the reach of the social aspects, but I think I have to begin using the system before I can fully appreciate the details and impact.
I also wish they would implement a user forum. In theory, they are working on that, but not sure why that would take more than a few days to do using an off-the-shelf solution. Beyond those two issues, the system does look promising.
Best,
Christopher -
I do. I have found it works really well actually. I beta tested the version out for Prestashop actually. The guy behind it, Omer is a great guy I have had a little contact with him. The only thing that worries me about the plugin is, what do they do with the information.
Other than that, it works flawlessly.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Recommendations for a collaborative workflow for an integrated content marketing / social media campaign?
We are currently using an excel spreadsheet that is a homemade checklist of all of the various places we want to post. We take one topic, and we make various formats (video, promotional image, blog article, press release) and we list all of the posts we want to make in all of the channels (Twitter, LinkedIn, FB, instagram, pinterest, etc.). Is there any articles that describe a more streamlined way to do this? We have tried basecamp but looking for other options. We have a small team of about 5 people that collaborate to design, write, and post the content. I was looking for an article that describes the workflow that might simplify the communication and execution of this process. Thanks!
Social Media | | larahill1 -
Importance of Links and Social
I am putting together a presentation for my managers about why link building and social media is important for SEO so that we can get more resources allocated to these areas. Does anyone have advice/links of convincing arguments for me to include? Thanks!
Social Media | | theLotter0 -
How important are social signals to SEO?
How important are social signals to SEO? Are generating social signals a must? It seems every website out there has some sort of social sharing tool installed, everyone is after a like or a tweet. Are we now looking at getting as many likes/tweets etc from real accounts as possible because actually they effect SERP's a lot. Cheers
Social Media | | activitysuper0 -
How does Social Media really Impact SEO?
It's become a common refrain that social media is critical to SEO. Taking this literally, I have been examining the impact of social media on specific pages and topical areas within my site. Specifically, I am looking at pages and content areas that we promote and link to via social media and I am seeing zero correlation to SEO success. Social media is not impacting my rankings at all. And we have a sizable social footprint. Has anyone else done this type of analysis and seen different results?
Social Media | | AmyLB0 -
Why aren't social interactions showing any data? It was last week, but now displays nothing? Anyone know why this is?
Hi, As I look through the various accounts I work on I can no longer see any data from the social interaction on Facebook or Twitter. This now means that no data is displayed about growth rate etc. Does anyone know why this is? Thanks, Adam
Social Media | | adamgthorndike0 -
Best social bookmarking sites
What are the best 5 ( or 10 ) social bookmarking sites to promote a new site ? If we were to launch a new site, what bookmarking sites would be beneficial to spread the word about it. Thanks
Social Media | | seoug_20050 -
Social Accounts/Networks Multiple account management?
Having tried Yoono and Tweetdeck I'm leaning towards Tweetdeck for ease of use.... Managing 5 facebook accounts, 9 facebook pages and 6 twitter accounts at the moment... Any other suggestions for tool or software I should consider?
Social Media | | JohnW-UK0