Yotpo for eCommerce social reviews
-
Anyone have experiences using Yotpo to support reviews for an eCommerce site?
Best,
Christopher -
I have figured this out so I'll provide the answer to clean up this thread. The Product menu shows the products that have been reviewed with the count for each product. When the Yotpo account is initially created, there are no reviews, so the system randomly selects four products and the count for each is 0. When product reviews are posted by customers, this list will change accordingly.
Thus far Yotpo is working great. The person verification using social media accounts and the ability to post reviews to social media outlets like FB and Twitter are great features.
Best,
Christopher -
In the Moderate tab there is a Products drop down menu. This drop down includes four of our products, apparently randomly selected as best i can tell. These products are then promoted to our Facebook page when someone posts a site review. Is there a way to control which products will be promoted? The ones that were randomly selected are more like accessories than products, and I would like to edit this list of products.
Best,
Christopher -
Using Yotpo to support reviews is definitely a good way to maximise the potential of user reviews on your eCommerce store. Rather than letting your customer reviews sit as secondary content on your product pages, you can share them on your social media profiles since consumers place a lot of trust on user-generated content. Moreover, given the number of "fake reviews" out there, it would be a good idea to verify if your reviewers are actual buyers.
I have recently written a review with regards to harnessing the power of customer reviews, with special mention to how Yotpo can help eCommerce retailers in doing that: http://blog.referralcandy.com/2013/08/13/yotpo/
Hope that helps!
-
I'm using Volusion.
-
Oh, it works nice. What platform are you using it with?
The social aspect is that it gives users the ability to post their reviews to their facebook or twitter accounts. I am pretty sure they just added rich snippets a bit ago as well.
I will shoot of an email in a few and ask Omer about the sending back dated emails. I know that was something they were working on and they were also working on using unique coupon codes as well. Because coupons are great to send that way.
-
Thanks for responding. I am in the process of adding Yotpo to one of my sites now and look forward to activating the reviews soon. The system will send automated email requests to customers who made a purchase in the last 90 days, but currently there is no way to request reviews of products that were purchased prior to that. Sure would be nice if they would extend that range beyond 90 days. I don't fully understand the reach of the social aspects, but I think I have to begin using the system before I can fully appreciate the details and impact.
I also wish they would implement a user forum. In theory, they are working on that, but not sure why that would take more than a few days to do using an off-the-shelf solution. Beyond those two issues, the system does look promising.
Best,
Christopher -
I do. I have found it works really well actually. I beta tested the version out for Prestashop actually. The guy behind it, Omer is a great guy I have had a little contact with him. The only thing that worries me about the plugin is, what do they do with the information.
Other than that, it works flawlessly.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Do we need to post unique content on every Social media website?
Can we use the same content (description) for FB, Twitter, Pinterest, Google+ etc?
Social Media | | bondhoward1 -
Reporting social media metrics
We're currently looking to do some reporting for Social Media. Anyone know the best place (possibly that's free) that can easily provide the following basic metrics for a social media campaign over a previous month period? FB likes FB comments FB shares Twitter retweets Twitter replies Google + (+1s) Google + comments Whether it covers these and/or other social media metrics, any good reporting tools out there that you know work really well would be appreciated. Thanks.
Social Media | | Gavo0 -
Anyone seen REAL proof that White Hat & Social Signals leads to rankings ?
Trying to be a good, clean SEO, I have been spending the last two and a half years focusing a lot on building up solid social communities on Twitter, Facebook, Google Plus, Pinterest and YouTube. Back when I began doing this, I believed that old school link-building was on its way out, and that, to stay on the 'clean', White Hat side of Google, social was the way to go for future success in organic search. But my main competitor is STILL buying links left and right, and has absolutely no social media following...and he's kicking my butt more and more in the rankings. And I seem to be losing out with my strategy. So I would really like to know: have any of you experienced proof, first hand, that you can win with SEO by focusing on social signals, and by letting NATURAL, earned links pretty much take care of themselves, by trying to create good content? Because I am FRUSTRATED. I thought I was being one of the good guys. I thought I was going the safer, risk-free way to success. And I knew it would take me longer to become successful this way...but it's been YEARS now, and I still don't see any signs of it happening any time soon !
Social Media | | masterfish1 -
Monitor Social Traffic
SocialAppsHQ has revised their pricing plans. https://www.socialappshq.com/home/pricing?utm_medium=email&utm_source=pricechange We have been using both their Apps and Social Monitoring. The Apps has worked pretty well for us and the revised pricing will actually be cheaper for us, so I'll likely continue with that feature. As for the Social Monitoring, perhaps I'm not using it effectively, but I get notice of social traffic too late to be really useful. To help generate viral lift in Twitter, for example, I need to be notified within an hour or so that someone has mentioned our product. If I am notified eight hours after the original tweet, then many on the east coast are already asleep and I can't retweet effectively until the next day, and it looses impact when the discussion is cold. Also, the revised pricing makes this feature much more expensive for us. What services can you recommend that will give us rapid notification of search phrases on FB and Twitter? Best,
Social Media | | ChristopherGlaeser
Christopher0 -
Social media strategy
Hey everyone, I know is this is a bit of an old strategy, but what do you think about building social profiles (blogger, tumbler, wordpress, etc) with a keyword in the url for link building and SEO? Outdated strategy? Unnatural? Has it worked for you recently? Comments? Questions? Suggestions?
Social Media | | jhinchcliffe0 -
Using BUFFER in Social Sharing
Hello everyone, I am inclining to use a platform from which to post my social content. I use mainly facebook, twitter, linked in, google +. I used Hoot, but found it difficult to include Linked In, and several other social media sites. Somebody has experience using BUFFER? Ive read about it, and it seems great! Would you recommend it? Thanks for your comments,
Social Media | | JesusD0 -
What is the best social backlink checker available right now?
I want a tool that i can enter a domain into and get all the social backlinks available. Preferably the tool that keeps the most recent database of this information. I'm willing to pay for the tool, it does not need to be free. Not sure if i'm using the right terminology here, by "social backlinks" i mean Facebook Shares, Twitter RT's, Google +'s, etc.
Social Media | | adriandg1