I make a new campaign and nothing happens?
-
I have just set up an account and when I make my first campaign it stays at stage one, nothing happens?
-
Hi Belinda,
Thanks for the update! I am glad that your campaigns are up and running now. Yes! As far as that login issue, we are working on fixing that. If you have any issues with your individual account in the future, please email the Help Team at help@moz.com. Thanks so much for hanging in there. We appreciate your patience.
Christy
-
Hi Christy
It is working now thank you. Although I am finding that the system doesn't always save my campaign settings. For example, after adding social and competitor information, then when I return to the interface, having signed out and signed back in, I need to add some settings again, such as the campaigns social settings and competitor settings. Currently now, all is saving correctly.
Regards
Belinda
-
Hi Belinda, I'm just checking in to make sure your campaigns are working properly now. Please let me know, thanks!
Christy
-
ok, then you
ve done everything you can do... the reason why it doesn
t work can`t be figured out by ourselves, it seems... please use: help@moz.com and send them our conversation for example... tell the support about your issue directly... they can and will help you then!sorry for not being more helpful at this point
-
Hi,
I have now tried this stage on:
iMac : Safari, Chrome, Firefox - cookies allowed
Mac Mini: Safari, Chrome, Firefox - cookies allowed
iPad
PC: Chrome, Opera, Firefox - cookies allowed
every single time I add the first stage details of Campaign name and site to track, press next, the wheel spins then nothing, all options remain greyed out.
This is very annoying when your information says you can get up and running in 5 minutes.
Can you advise please.
Belinda
-
sounds as if there is something wrong with your settings within the browsers in general... do you accept cookies?
If you have the possibility to use a different PC/MAC or even a tablet you should try out that...
I use moz with Opera under Win 7 Ultimate and everything works fine...
-
Hi, When I go to Creat a Campaign, stage one seems to be 'basics' I enter a campaign name and a site to track, press next and then nothing happens...
It doesn't take me to the next stage.
I have tried the form in Safari, Firefox and Chrome, nothing happens to take me to the next stage of setting up a campaign ?
-
how many time has passed since you set up your campaign?
It might take up to 1 week until you get any (first) data...
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Update the keywords entered for a campaign
I've created a campaign, and realized I left keywords off the list that I want to add. I can't figure out how to get back to the list of keywords I entered to update it.
Getting Started | | troy.brophy0 -
Moz not recognising url to setup a new account
I am attempting to setup a new account for my client but Moz is having a problem and not registering the url http://www.esc.uk.net/. I get the "oops" message & read the info on the FAQ page it refers to. Why do I keep getting an "Oops" message when I type and submit my campaign URL? To create a campaign, we need to receive a valid HTTP response from the web server hosting your site. While the site may be accessible from a standard web browser, other user-agents and search engine bots may receive a different response. If you receive this error, we recommend running a test by sending an HTTP response using any online HTTP tool. Using an online HTTP tool I believe I received an HTTP response. What else can I do? Regards Terry
Getting Started | | Buzzin0 -
Campaigns by Subdomain
Hi Moz community, I'm trying to optimise an online store and I'm thinking of setting up separate campaigns for each of our categories e.g. games, clothing, music etc... If I set up these campaigns with URL's like: /music and /games, would Moz track only URLs within these subdomains? Is this best practice? Thanks, Paul
Getting Started | | kevinliao0 -
New to Moz Pro? Join our upcoming free webinar this Friday!
Hello everyone! We'll be holding a webinar on Friday to help new members learn about what all Pro has to offer, show some off our most popular tools, and get you comfortable with the dashboard. Register here**: https://www3.gotomeeting.com/register/132016958** Date: Friday, October 17th Time: 10:00 AM - 11:00 AM PDT Hope to see you all there! If you can't make it, you can watch a previous webinar here: http://moz.com/help/guides/getting-started
Getting Started | | jennita4 -
New to Moz Pro? Join our free webinar this Friday!
Hello everyone! We'll be holding a webinar on Friday to help new members learn about what all Pro has to offer, show some off our most popular tools, and get you comfortable with the dashboard. Register here: https://www3.gotomeeting.com/register/589105390 Date: Friday, August 29th (this Friday!) Time: 10:00 AM - 11:00 AM PDT Hope to see you all there!
Getting Started | | jennita6 -
Oops! It looks like we had an issue creating your campaign
Hi When I try to setup a campaign for protecvinduer.dk, I get the message: "Oops! It looks like we had an issue creating your campaign. Go ahead and try again in a few minutes." I've tried for two days now, and still not working. When I try creating campaigns for other domains, I can succesfully create these. Please assist. Thanks.
Getting Started | | PravdaRasmus0 -
Why can't I add more than one campaign in my trial version of MOZ?
Hi, I'm on the 30 day trial and I can only run one campaign right now. I thought I could add in 5 campaigns. When I go into Manage Campaigns the 'add a campaign' button is light blue and I can't click it. Is this just because I'm on the trial? Or should I be able to add 4 more campaigns?
Getting Started | | Sophie-Kool0 -
"Oops! This doesn't appear to be a valid URL. Please try again"- Problem while creating campaign
Hi, I have just started using SEO MOZ tool. I was creating my first campaign however I am unable to get through because it suggests that I am inserting non-valid url. How is that possible? I tried with all these following urls:
Getting Started | | barun
www.lainasto.fi
https://www.lainasto.fi
lainasto.fi It doesn't let me create the camapaign. Please let me know what are the issues. Thanks! BR
Barun vOYJblW0