I make a new campaign and nothing happens?
-
I have just set up an account and when I make my first campaign it stays at stage one, nothing happens?
-
Hi Belinda,
Thanks for the update! I am glad that your campaigns are up and running now. Yes! As far as that login issue, we are working on fixing that. If you have any issues with your individual account in the future, please email the Help Team at help@moz.com. Thanks so much for hanging in there. We appreciate your patience.
Christy
-
Hi Christy
It is working now thank you. Although I am finding that the system doesn't always save my campaign settings. For example, after adding social and competitor information, then when I return to the interface, having signed out and signed back in, I need to add some settings again, such as the campaigns social settings and competitor settings. Currently now, all is saving correctly.
Regards
Belinda
-
Hi Belinda, I'm just checking in to make sure your campaigns are working properly now. Please let me know, thanks!
Christy
-
ok, then you
ve done everything you can do... the reason why it doesn
t work can`t be figured out by ourselves, it seems... please use: help@moz.com and send them our conversation for example... tell the support about your issue directly... they can and will help you then!sorry for not being more helpful at this point
-
Hi,
I have now tried this stage on:
iMac : Safari, Chrome, Firefox - cookies allowed
Mac Mini: Safari, Chrome, Firefox - cookies allowed
iPad
PC: Chrome, Opera, Firefox - cookies allowed
every single time I add the first stage details of Campaign name and site to track, press next, the wheel spins then nothing, all options remain greyed out.
This is very annoying when your information says you can get up and running in 5 minutes.
Can you advise please.
Belinda
-
sounds as if there is something wrong with your settings within the browsers in general... do you accept cookies?
If you have the possibility to use a different PC/MAC or even a tablet you should try out that...
I use moz with Opera under Win 7 Ultimate and everything works fine...
-
Hi, When I go to Creat a Campaign, stage one seems to be 'basics' I enter a campaign name and a site to track, press next and then nothing happens...
It doesn't take me to the next stage.
I have tried the form in Safari, Firefox and Chrome, nothing happens to take me to the next stage of setting up a campaign ?
-
how many time has passed since you set up your campaign?
It might take up to 1 week until you get any (first) data...
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Best practices on campaign setup for a microsite... first timer here (be gentle).
if I was to create a microsite, or a landing page, would I create a new campaign to only analyze this page? If I want to report on the effectiveness of SEO on a series of landing pages within a campaign, or a microsite, how would I do this? I cannot seem to create a campaign that only targets several identified pages... this one is baffling me. Help?
Getting Started | | KenSlater0 -
New to Moz Pro? Join our free webinar this Friday!
Hello everyone! We'll be holding a webinar on Friday to help new members learn about what all Pro has to offer, show some off our most popular tools, and get you comfortable with the dashboard. Register here: https://www3.gotomeeting.com/register/589105390 Date: Friday, August 29th (this Friday!) Time: 10:00 AM - 11:00 AM PDT Hope to see you all there!
Getting Started | | jennita6 -
Why Moz New Users Are Left Alone?
New users when sign up to an application like Moz need concrete support to make them familiarized the basics at least, but Moz seems to be not realizing this hardship of the new users or intentionally ignoring it. There is no chat service or phone numbers to quickly contact the designated agent for some quick help. Mail responses that are received after much time have their limitations -- not much interactive. What the new users should do, because the Moz is not that simple for new users. [edited question for formatting]
Getting Started | | Sequelmed1 -
Trying to add a campaign...
Hi, i'm trying to add a campaign but It doesn't seem to be working. Screenshot attached. issue.png
Getting Started | | StudioCiteroni0 -
Moz Analytics Campaign Landing Pages Update
Moz, Any ideas why i am not seeing my landing pages information in my analytics campaign yet ?, It has been a couple of days, i have reconnected my analytics, i have built up the keyword list a little more, But i only get page data from clicking 'Include pages with no tracked keywords' but still no keyword data, Am i miss understanding how this tool works or is there something else i need to setup ? Thanks James
Getting Started | | Antony_Towle1 -
Before making improvements, I need to collate the most relevant custom report to snapshot our current website quality.
I've just started at a company and before I start working on content and SEO improvements I need to assess 'where are we now' . The idea being after 3-6 months I can repeat the report to show improvements. Moz has an enormous range of powerful analysis tools - which should I combine into a Custom Report to create a snapshot of current website quality? Thanks
Getting Started | | ElementaryUK0 -
Oops! It looks like we had an issue creating your campaign
Hi When I try to setup a campaign for protecvinduer.dk, I get the message: "Oops! It looks like we had an issue creating your campaign. Go ahead and try again in a few minutes." I've tried for two days now, and still not working. When I try creating campaigns for other domains, I can succesfully create these. Please assist. Thanks.
Getting Started | | PravdaRasmus0 -
Adding a campaign freezes in first step, any tips on how to resolve this issue?
I just subscribed to the 30 days trial and wanted to set up my first campaign, but it just doesn't work. I name the campaign, enter the URL and click Next >>. The page starts processing but even after 5 minutes waiting time, nothing happens. I just don't get through to the 2nd step. I already tried setting it up in Firefox, Chrome and Opera. It just won't work. 😕
Getting Started | | WindSolutions0