I make a new campaign and nothing happens?
-
I have just set up an account and when I make my first campaign it stays at stage one, nothing happens?
-
Hi Belinda,
Thanks for the update! I am glad that your campaigns are up and running now. Yes! As far as that login issue, we are working on fixing that. If you have any issues with your individual account in the future, please email the Help Team at help@moz.com. Thanks so much for hanging in there. We appreciate your patience.
Christy
-
Hi Christy
It is working now thank you. Although I am finding that the system doesn't always save my campaign settings. For example, after adding social and competitor information, then when I return to the interface, having signed out and signed back in, I need to add some settings again, such as the campaigns social settings and competitor settings. Currently now, all is saving correctly.
Regards
Belinda
-
Hi Belinda, I'm just checking in to make sure your campaigns are working properly now. Please let me know, thanks!
Christy
-
ok, then you
ve done everything you can do... the reason why it doesn
t work can`t be figured out by ourselves, it seems... please use: help@moz.com and send them our conversation for example... tell the support about your issue directly... they can and will help you then!sorry for not being more helpful at this point
-
Hi,
I have now tried this stage on:
iMac : Safari, Chrome, Firefox - cookies allowed
Mac Mini: Safari, Chrome, Firefox - cookies allowed
iPad
PC: Chrome, Opera, Firefox - cookies allowed
every single time I add the first stage details of Campaign name and site to track, press next, the wheel spins then nothing, all options remain greyed out.
This is very annoying when your information says you can get up and running in 5 minutes.
Can you advise please.
Belinda
-
sounds as if there is something wrong with your settings within the browsers in general... do you accept cookies?
If you have the possibility to use a different PC/MAC or even a tablet you should try out that...
I use moz with Opera under Win 7 Ultimate and everything works fine...
-
Hi, When I go to Creat a Campaign, stage one seems to be 'basics' I enter a campaign name and a site to track, press next and then nothing happens...
It doesn't take me to the next stage.
I have tried the form in Safari, Firefox and Chrome, nothing happens to take me to the next stage of setting up a campaign ?
-
how many time has passed since you set up your campaign?
It might take up to 1 week until you get any (first) data...
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Update the keywords entered for a campaign
I've created a campaign, and realized I left keywords off the list that I want to add. I can't figure out how to get back to the list of keywords I entered to update it.
Getting Started | | troy.brophy0 -
Best practices on campaign setup for a microsite... first timer here (be gentle).
if I was to create a microsite, or a landing page, would I create a new campaign to only analyze this page? If I want to report on the effectiveness of SEO on a series of landing pages within a campaign, or a microsite, how would I do this? I cannot seem to create a campaign that only targets several identified pages... this one is baffling me. Help?
Getting Started | | KenSlater0 -
Can I use 2 Moz Campaigns to Track more than 3 Competitors?
I would like to track 6 competitors for a new client, maybe short term, maybe long term. Can I set up 2 Moz Campaigns for the same client using the same keywords only with different competitors?
Getting Started | | cindyt-170380 -
My question is, when you translate your website to another language, does moz crawl both or do i have to add another campaign to moz so that they can crawl it seperately?
Hello, i recently translated my website to spanish, keywords,meta tags, content etc. All of our URL for the translated pages start "ep", which symbolizes espanol. My question is, does moz crawl those pages along with my english pages? or do i have add another campaign for moz to crawl my spanish pages seperately?
Getting Started | | prestigeluxuryrentals.com0 -
How do I edit my website URL in a Campaign?
The option to change the URL is grayed out. Is there a way to do this or do I have to create a whole new campaign?
Getting Started | | mathamatix0 -
New to MOZ and working with Web Mentions. Can I use operators?
Our name is HostDime but often put as Host Dime (2 words) by news sources and other sites. How do I set up my brand mention so I only get a notice when both words appear, in order, together. I don't want "That host is a dime" and such. Can I use a +Host +Dime?"Host Dime"? Do these operators work in MOZ?
Getting Started | | hostdime0 -
MOZ Starter Crawl not happeneing
Hi I added a new site 48hours + ago and the starter crawler has not even begun collecting data. Any help would be appreciated. cheers Isaac
Getting Started | | sodafizz0 -
Campaign.crawl-seed.bad-response ???
Hello Guys I have just tried to set-up a new campaign for this site http://www.emsababies.co.uk/ HoweverI keep getting this error ?? campaign.crawl-seed.bad-response Anyone know what I am doing wrong ?? Cheers James
Getting Started | | BlueNinja1