Stop getting info from Google analytics on purchases in our site
-
Hi guys,
We have eCommerce.
We connected the site to the Google analytic eCommerce.
Everything was work fine until 3 weeks ago. Suddenly we stooped getting purchases information in the analytic although i see purchases in the website.We didn't change anything in the website and i really don't know how to solve this problem.
If someone here can point me where i can get some info on how to fix it it can be great.Thanks a lot!
-
Hi Wayne, have you sorted this out yet? We'd love an update, thanks!
Christy
-
The eCommerce section in GA is also still in Beta. I had a similar error, but only for a few days. They suggested waiting it out as it was still in beta.
I would call the Analytics helpline and find out if they have further information available at this point. Have you updated to Universal analytics yet? That could potentially create an issue if you haven't yet.
-
Thanks a lot !
-
This is the official help page from Google for this issue: https://support.google.com/analytics/answer/1037063
Use the Tag Assistant extension as well to see if your Analytics code is installed correctly.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
More 'New users' than 'Users' in Google Analytics
Hey Mozzers, I'm seeing more 'New users' than 'Users' in Google Analytics (see screenshot). This is over a 3 year time period. Any idea why new users would be greater than users? Thanks! 6lYmU0j
Reporting & Analytics | | RWesley0 -
In google analytic for google /cpc it is showing url with 404 which even not exists in my database
Hello All, In google analytic for google /cpc it is showing url with 404 which even not exists in my database that also more than 300 per day. How can it is possible? it is showing /black-friday-offers but I don't have such page. Thanks!
Reporting & Analytics | | pragnesh96390 -
Is there a way to apply the same google analytics filter to multiple properties?
I manage WordPress multiple sites for my clients. Some of these clients are SEO customers. One issue I have with the analytics reports is the occurrence of spam and ghost spam. I know how to create filters to block however there are always more and more. Is there away to export the filter and import it to all the other properties i manage? Or do they just have to be done manually every time i need to block spam?
Reporting & Analytics | | donsilvernail1 -
Google Analtyics during site redesign
Hi, We will be launching a new redesign for our website. There will be new URLs and navigation and almost everything (except for static pages like about and contact) will be different. The overwhelming opinion seems to say that it's important to keep the same Google Analytics profile. How can we compare the past URLs to the new ones if they are completely different. Does anyone have any experience in this? Did you create any segmentation? Thanks 🙂
Reporting & Analytics | | WSteven0 -
Potential Security Issues Installing Google Analytics GTM
Greetings MOZ Community!! My SEO firm plans has requested that Google Analytics GTM be installed on my website to better track goals and events. My developer will be responsible for installing the GTM script on my website and the SEO firm will actually configure GTM to track goals. Is anyone aware of GTM causing server errors/issues when installed? My developer claims that running GTM would create additional vulnerability to hacking. Is anyone aware of potential security risks from running Google Tag Manager? Once Google Tag Manager is installed, will it make the site more difficult for my developer to administer? Will there be increased risk of the code breaking? Overall, is GTM a big improvement over the existing version of Google Analytics? Is it worth the effort to install? My SEO firm is very much in favor of this upgrade. I would like to move forward provided there is no major downside. I look forward to feedback. Thanks, Alan
Reporting & Analytics | | Kingalan10 -
Is there any way to find out how many people blocked our site in Google?
With it being a factor in Panda, I would like to know what the number is and whether it's high / low compared to other sites etc. I kind of doubt a lot of people would have blocked us, but I'd like to at least be aware of whether that's a problem for us.
Reporting & Analytics | | rango0 -
Google Analytics Queries
Hi we used a web company who put our analytics under their company name we have left them and set up a new tracking code not associated with them, but we still have access to the data and it is all contained under the same login, is it possible to merge the two tracking codes? so that we have seemless history. Also does anyone know if you can change the primary e-mail address (gmail account) to a corporate email account? Any help would be appreciated as we have researched both and from what we have found we can't merge the data and also we are stuck with the primary email address.
Reporting & Analytics | | loopylu030 -
Seeing / and no / in Google Analytics
When I look at my Google Analytics code, I see that the same content will show up twice, once with a / at the end of the URL, and once without. My site is at http://www.skypeenglishclasses.com. Does anyone know why this would happen? Is it duplicate content?
Reporting & Analytics | | Paulguy0