Oh Japanese Character and 404 issue
-
This one has me stumped, so I really hope someone can help.
I am assisting a company who are having 404 errors on certain japanese pages of their site.
I have checked in web master tools and analytics, can see the 404, but have no idea where it is coming from. I am starting to think it may be a encoding issue of some sort. Just wondered if anyone has come across this before?
Site uses site finity.
What is happening is reader is going to page domain.com/ja/blog/article
then coming to this page /404?aspxerrorpath=/Sitefinity/WebsiteTemplates/App_themes/"website"/fonts/open sans regular
Really odd - as we cannot re-create this 404 I don't know how they are getting to it?
Also in Analytics some of the pages that are written in japanese that are giving 404's look like this
C3%A3%E2%80%9A%C2%BD%C3%A3%C6%92%C2%AA%C3%A3%C6%92%C2%A5%C3%A3%C6%92%C2%BC%C3%A3%E2%80%9A%C2%B7%C3%A3%C6%92%C2%A7%C3%A3%C6%92%C2%B394.8%C3%A3%C2%81%C2%AE%C3%A5%C2%AF%C2%BE%C3%A8%C2%B1%C2%A1/%C3%A9%C2%A1%C2%A7%C3%A5%C2%AE%C2%A2%C3%A3%E2%80%9A%C2%B0%C3%A3%C6%92%C2%AB%C3%A3%C6%92%C2%BC%C3%A3%C6%92%E2%80%94%C3%A6%C2%AF%C5%BD%C3%A3%C2%81%C2%AE94.8
Any help much appreciated
-
Just thinking about this, it might be worth looking at the page encoding as it could be a lack or UTF-8 declaration.
Do you have the full URL with that code in it?
...this one is definitely making me grey!
I feel your pain there
-Andy
-
Thank you Andy!
We are seeing the C3%A3%E2%80%9A%C2%BD%C3%A3%C6%92%C2%AA%C3%A3%C6%92%C2%A5%C3%A3%C6%92%C2%BC%C3%A3%E2%80%9A%C2%B7%C3%A3%C6%92%C2%A7%C3%A3%C6%92%C2%B394.8%C3%A3%C2%81%C2%AE%C3%A5%C2%AF%C2%BE%C3%A8%C2%B1%C2%A1/%C3%A9%C2%A1%C2%A7%C3%A5%C2%AE%C2%A2%C3%A3%E2%80%9A%C2%B0%C3%A3%C6%92%C2%AB%C3%A3%C6%92%C2%BC%C3%A3%C6%92%E2%80%94%C3%A6%C2%AF%C5%BD%C3%A3%C2%81%C2%AE94.8 in analytics,
But as for this random link - this is where users appear to be going to, however I cannot re-create it.
Will try to find out some more information this one is definitely making me grey!
-
Hi Kelly,
**What is happening is reader is going to page domain.com/ja/blog/article **then coming to this page /404?aspxerrorpath=/Sitefinity/WebsiteTemplates/App_themes/"website"/fonts/open sans regular
So is the page redirecting to the 404 or is the article link just automatically taking you there? Or is it just that you are seeing these 404's in Analytics?
It sounds like it might be a URL configuration issue - I am not familiar with Finity though. Is there any translation service within the site that could cause it to write a page in Japanese incorrectly?
-Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Site Hacked: Is it Faster and Better to 301 or 404 Irrelevant URLs?
Hey Everyone, So our site was hacked which created a large amount of irrelevant URLs on our domain; resulting in thousands of 404 errors and pages coming up for searches unrelated to our brand. The question is now that the issues have been resolved (and site re-submitted) would it be quicker (and more ideal) to redirect important 404 errors that see traffic, have links…etc. although not relevant or just let everything 404 out? We’re not as concerned with offering a relevant user experience because these are not in our demographic but want to avoid these pages convoluting our analytics as well as issues that might arise from Google thinking these topics do apply. Any help or insight would be very appreciated. Please let us know if you have any questions, concerns or we could provide further details that might help. Looking forward to hearing from all of you! Thanks in advance. Best,
Reporting & Analytics | | Ben-R0 -
Google Analytics reporting traffic for 404 pages
Hi guys, Unique issue with google analytics reporting for one of our sites. GA is reporting sessions for 404 pages (landing pages, organic traffic) e.g. for this page: http://www.milkandlove.com.au/breastfeeding-dresses/index.php the page is currently a 404 page but GA (see screenshot) is reporting organic traffic (to the landing page). Does anyone know any reasons why this is happening? Cheers. http://www.milkandlove.com.au/breastfeeding-dresses/index.php GK0zDzj.jpg
Reporting & Analytics | | jayoliverwright2 -
Google Tag Manager chrome plugin to diagnose Analytics issues
Hi I've just used Google Tag Manager chrome plugin to look at possible analytics issues on a clients site and it has reported that its Analytics ID is being tracked twice. 1 is Universal and the other is Universal Asynchronous And when i click the question mark next to the 'Where to Optimise' info in GTM this page is displayed with teh following info highlighted: https://developers.google.com/analytics/devguides/collection/gajs/asyncMigrationExamples ga.js is a legacy library. If you are starting a new implementation we recommend you use the latest version of this library, analytics.js. For exisiting implementations, learn how to migrate from ga.js to analytics.js. Since both versions seem to be on there surely i dont need to migrate but just delete the old non-asynchronous version ? Or do i need do anything else or additional ? All Best Dan
Reporting & Analytics | | Dan-Lawrence0 -
Sitemap 404 error
I have generated a .xml sitemap of the site www.ihc.co.uk. The sitemap generated seems all fine, however when submitting to webmaster tools, it is returning a 404 error? anyone experienced this before. deleted and re-done the process. Tried different xml sitemap generators and even cleared cache along the way.
Reporting & Analytics | | dentaldesign0 -
Which Algorithm Change Hurt the Site? A causation/correlation issue
The attached graph is from google analytics, a correlation of about 14 months of Organic Google visits with algo changes, data from moz naturally 🙂 Is there any way to tell from this which will have affected the site? for example #1 or #2 seems to be responsible for the first dip, but #4 seems to fix it and it broke around 6, or is the rise between 4 and 7 an anomaly and actually 1 or 2 caused a slip from when it was released all the way to when 7 was released. Sorry if the graph is a little cloak and dagger, that is partly because we don't have permissions to reveal much about the identity, and partly because we were trying to do a kind of double blind, separating the data from our biases 🙂 We can say though the different between the level at the start and end of the graph is at least 10,000 visits per day JarMzoK.png
Reporting & Analytics | | Fammy0 -
Robots.txt file issue.
Hi, Its my third thread here and i have created many like it on many webmaster communities.I know many pro are here so badly needs help. Robots.txt blocked 2k important URL's of my blogging site http://Muslim-academy.com/ Especially of my blog area which are bringing good number of visitors daily.My organic traffic declined from 1k daily to 350. I have removed the robots.txt file.Resubmitted existing Sitemap.Used all Fetch to index options and 50 URL submission option in Bing Webmaster Tool. What Can I do know to have these blocked URL's back in Google index? 1.Create a NEW sitemap and submit it again in Google webmaster and bing webmaster tool? 2.Bookmark,linkbuilding or share the URL's.I did a lot of bookmarking for blocked URL's. I fetch the list of blocked URLS Using BING WEBMASTER TOOLS.
Reporting & Analytics | | csfarnsworth0 -
2 questions on avoiding issues with Google and while being right in it.
Hi SEOmoz community In fact I have two questions I would like to ask (with future SEO in mind). Do you consider a WordPress Multisite or various Single installs 'safer' for SEO? Theoretically, having various sites packed into one Multisite network seems like an ideal solution. However, is there a chance that once a site in the network encounters a little 'negative turbulence', that your other sites in the network might get impacted too due to the cross-referencing, linked account i.e. Webmaster Tools etc.? It would seem outrageous, but then again I wouldn't rule it out. Do I even have to go as far as setting up new Gmail, Google Analytics and Webmaster Tools accounts, so they (the sites) are technically not linked? You can see, I don't trust search engines one bit... Is there still a point posting articles once Google is having a hissy fit with your site? Basically I am currently going through a 'rankings and traffic drops storm'. It's not as bad as being de-indexed, but it's still having enough of an impact. In addition, Google does not seem to treat my new articles (unique content) with the same attention anymore i.e. does not seem to index them 'fully' or not at all (i.e. posting the headline in Google should return the article, but it doesn't). Is there even a point spending time now and posting new material or may it pick it up again once I am through this low phase? Does Google still index what it considers worth or is it a waste of time right now to keep posting, posting and posting more? Thanks for your help. I really appreciate it.
Reporting & Analytics | | Hermski0 -
Phantom urls causing 404
I have a very strange problem. When I run SEOmoz diagnostics on my site, it reveals urls that I never created. It seems to combine two slugs into a new url. For example, I have created the pages http://www.naplesrealestatestars.com/abaco-bay-condos-naples/ and http://www.naplesrealestatestars.com/beachwalk-naples-florida/ and now the url http://www.naplesrealestatestars.com/abaco-bay-condos-naples/beachwalk-naples-florida/ exists in addition to the two I created. There are over 100 of these phantom urls and they all show a 404 error when clicked on or crawled by SEOmoz. Any body know how to correct this?
Reporting & Analytics | | DanBoyle760