Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How does google know if rich snippet reviews are fake?
-
According to: https://developers.google.com/structured-data/rich-snippets/reviews - all someone has to do is add in some html code and write the review. How does google do any validation on whether these reviews are legitimate or not?
-
Hi Lingke!
Good feedback from everyone here. I just wanted to be sure to throw into the mix that fact that John Mueller specifically stated last December that Google does not want markup on on-site testimonials:
https://productforums.google.com/forum/#!topic/webmasters/wY1vF2RRos4/discussion
More on this here:
-
My guess is that Google is getting better and better at detecting false review data. There is a lot of academic research around this area, particularly in accounting fraud, where patterns created by humans to appear random do a poor job of actually representing standard data. A popular example of this is called Benford's Law where leading digits of certain data sets (like electricity bills) are more likely to be lower digits (starting with the number 1, for example). When people try and fake the data, they don't tend to follow this law.
Google has huge data sets on validated reviews and known-fraudulent reviews. If there is a way to detect unbelievable reviews, you got to believe Google is working on it.
That being said, this is probably the best reason not to start posting fake reviews... it's illegal.
-
The answer here is "no" Google has no idea if they are fake or not. Google may be able to tell if the reviews are duplicated on other sites (as it can do with other content) and so could in theory not rank the pages with the duplicate content/reviews. A common recommendation we give to a small business is to not copy reviews from other sites for this reason, and usually reprinting reviews are a violation of the TOS of the review site. I would speculate that Google could look at the overall reputation/authority of a site to see if they display snippets, but that it really only a guess on my part.
The only thing that Google can validate, to a degree, are the reviews that come through Google+ type profiles. They can do things like see if a profile was created, gave a single positive review and then the user never logs in again. That would obviously be a suspect pattern and there are for sure other examples. I have seen Google sometimes do things like look at a business, see if it has a validated Google Local profile and if they do, Google will pull in reviews from review sites and display them in the Google local cards. There is a bit of validation there as the business has taken the time to verify itself in Google Local.
That said, I would say many users can tell a fake review a mile away. We bring focus groups onto a review site I help with and they can tell when things look "off". I would not waste my time with fake ones for that reason alone.
Also, if you do have legitimate reviews, you do need to make sure the markup is correct if you want the snippets to show in the SERPs. If your markup is not valid the snippets will not show up. The Rich Snippets testing tool can help with this
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How good/bad the exit intent pop-ups? What is Google's perspective?
Hi all, We have launched the exit intent pop-ups on our website where a pop-up will appear when the visitor is about to leave the website. This will trigger when the mouse is moved to the top window section; as an attempt by the visitor to close the window. We see a slight ranking drop post this pop-up launch. As the pop-up is appearing just before someone leaves the website; does this making Google to see as if the user left because of the pop-up and penalizing us? What is your thoughts and suggestions on this? Thanks
White Hat / Black Hat SEO | | vtmoz1 -
HOW!??! Homepage Ranking Dropped Completely out of Top 100 on Google....
So I'm competing for a very competitive keyword, and I've been on the bottom of page 2 for a while now, ranking for my homepage, which is very content rich and has GREAT links pointing to it. Out of nowhere, last week I dropped completely out of the top 100 or so, yet one of my article posts now ranks on page 6 or so for the same keyword. I have great authoritative links, my on-page is spot on, all of my articles are super super high quality, I don't understand how my homepage, which has ranked for the main keyword for months on page 2, can just completely drop out of the top 100 or so.... Can anyone help provide some insight?
White Hat / Black Hat SEO | | juicyresults0 -
Black hat : raising CTR to have better rank in Google
We all know that Google uses click-through-rate (CTR) as one of it is ranking factor. I came up with an idea in my mind. I would like to see if someone saw this idea before or tried it. If you search in Google for the term "SEO" for example. You will see the moz.com website in rank 3. And if you checked the source code you will see that result 3 is linking to this url: https://www.google.com.sa/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0CDMQFjAC&url=https%3A%2F%2Fmoz.com%2Fbeginners-guide-to-seo&ei=F-pPVaDZBoSp7Abo_IDYAg&usg=AFQjCNEwiTCgNNNWInUJNibqiJCnlqcYtw That url will redirect you to seomoz.com Ok, what if we use linkbucks.com or any other cheap targeted traffic network and have a campaign that sends traffic to the url that I show you. Will that count as traffic from Google so it will increase the CTR from Google?
White Hat / Black Hat SEO | | Mohtaref11 -
Forcing Google to Crawl a Backlink URL
I was surprised that I couldn't find much info on this topic, considering that Googlebot must crawl a backlink url in order to process a disavow request (ie Penguin recovery and reconsideration requests). My trouble is that we recently received a great backlink from a buried page on a .gov domain and the page has yet to be crawled after 4 months. What is the best way to nudge Googlebot into crawling the url and discovering our link?
White Hat / Black Hat SEO | | Choice0 -
How do you change the 6 links under your website in Google?
Hello everyone, I have no idea how to ask this question, so I'm going to give it a shot and hopefully someone can help me!! My company is called Eteach, so when you type in Eteach into Google, we come in the top position (phew!) but there are 6 links that appear underneath it (I've added a picture to show what I mean). How do you change these links?? I don't even know what to call them, so if there is a particular name for these then please let me know! They seem to be an organic rank rather than PPC...but if I'm wrong then do correct me! Thanks! zorIsxH.jpg
White Hat / Black Hat SEO | | Eteach_Marketing0 -
Whats up with google scrapping keywords metrics
I've done a bit of reading on google now "scrapping" the keywords metrics from the analytics. I am trying to understand why the hell they would do that? To force people to run multiple adwords campaign to setup different keywords scenario? It just doesn't make sense to me...If i am a blogger or i run an ecommerce site...and i get a lot of visit regarding a particular post through a keyword they clicked on organically. Why would Google wanna hide this from people? It's great Data for us to carry on writing relevant content that appeals to people and therefore serves the need of those same people? There is the idea of doing White Hat SEO and focus on getting strong links and great content etc... How do we know we have great content if we are not seeing what is appealing to people in terms of keywords and how they found us organically... Is google trying to squash SEO as a profession? What do you guys think?
White Hat / Black Hat SEO | | theseolab0 -
Why Do People Send In Fake Form Submissions?
I get a lot of form submissions through my website that are clearly not actual people (unless they are insane . . ). It fills out stuff nonsensically, has an email address, and usually some stupid snippet of text that makes no sense. Does anyone know why people do this? Clearly there can't be any SEO benefit to submitting to someones web form. I guess if I added a "captcha" option it would put a stop to this . .
White Hat / Black Hat SEO | | damon12120 -
Can you set up a Google Local account under a PO Box?
I have a client that wants a Google local listing in a town he serves but does not have a physical location. Is it an issue to share an address with an existing company? Is is it better to use a P.O. Box? or is there a forwarding address company? Is this considered a black hat Local SEO tactic?
White Hat / Black Hat SEO | | BonsaiMediaGroup0