Open Site Explorer Problem
-
Have been trying to use Open Site Explorer this morning and just returning an error message "There was an error getting your data" or the cog whirring round for ages and not doing anything.
Is it a general problem or is it just my PC?
-
Hello!
Jo here from Moz Support.
We are experiencing some intermittent issues with OSE at the present time - it's not just you!
Sorry for the trouble :(. You can check our health page for any updates: http://health.moz.com/
Alternatively if you'd like to submit a support ticket I'd be happy to reply to you directly when it's all back up and running.
Cheers!
Jo
-
Hmm... I'm getting this issue too. It's not just you.
-
I also experience some issues with OSE at the moment too.
Probably it's related with forthcoming Moz index refresh and will be fixed within few hours.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved Moz Link Explorer slow to find external links
I have a site with 48 linking domains and 200 total links showing in Google Search Console. These are legit and good quality links. Since creating a campaign 2 months ago, Moz link explorer for the same site only shows me 2 linking domains and 3 total links. I realise Moz cannot crawl with the same speed and depth as Google but this is poor performance for a premium product and doesn't remotely reflect the link profile of the domain. Is there a way to submit a sitemap or list of links to Moz for the purpose of crawling and adding to Link Explorer?
Link Explorer | | mathewphotohound0 -
Difference on full and partial URLs in Open Site Explorer?
Hi, I am pretty new to SEO and it might show. Here is my question, regarding the difference on "full and partial" urls in Open Site Explorer (OSP). That is, the difference on http://www.mywebsite.com and http://mywebsite.com. I get very similar results for the two variations, but not exactly the same. That suggest to me that OSP most of the time find the same links regardless of whether the url put into the search field is full or partial. But not all the time. Can anyone clarify? Thx in advance
Link Explorer | | plovski0 -
Open site explorer: error message "There was an error getting your data"
I"m trying out MOZ, wanting to make an informed decision (for myself and my blogging students) whether this is a useful program to buy and use. I've had no luck so far with the Open Site Explorer. Each time I try, I get the same error message, "There was an error getting your data". I used the URL: http://writetodone.com I asked about the problem in the chat, but my question was posed over an hour ago and is still marked 'unread'... I"m keen to continue studying the program as I'm creating a video about MOZ. How can I make the Open Site Explorer work? I've tried the Analytics module but it seems to take some days to get results. Mary "There was an error getting your data"
Link Explorer | | MaryJaksch0 -
Learn how to use Open Site Explorer's Top Pages report to help inform your content marketing efforts. Get your Daily SEO Fix!
With the Top Pages report, you can see the pages on your site (and your competitors’) that are top performers. The pages are sorted by Page Authority - a prediction of how well a specific page will rank in search engines - and also metrics for linking root domains, inbound links, HTTP status and social shares. Be sure to watch today's Daily SEO Fix video tutorial to learn how to use Open Site Explorer's Top Pages report to analyze the competitions' content marketing efforts and to inform your own. This video is part of The Moz Daily SEO Fix tutorial series--Moz tool tips and tricks in under 2 minutes. To watch all of our videos so far, and to subscribe to future ones, make sure to visit the Daily SEO Fix channel on YouTube.
Link Explorer | | kellyjcoop3 -
How can I use Open Site Explorer to Identify why my own URL's are appearing as inbound links
I'm a new member of Moz, and am trying to understand why I am seeing my sites URL's in my Inbound Link results in Open Site Explorer. There are quite a few, and they are all product category URL's that are generated by my stores database. This is not happening with .html URL's. Any thoughts?
Link Explorer | | Artfx0 -
Open Site Explorer not detecting linking domain on my site
So I was using Open Site Explorer to analyze my domain authority and page authority as can be seen here. My site has been covered by some press and in the article it actually links my site. Some of the articles can be seen on, here, here, and here. Any idea why none of these articles are detected as a linking domain to my site? Is there something that I am doing wrong?
Link Explorer | | herlamba1 -
Open Site Explorer Social Stats Limited to 25 Results?
Hi Mozzers, I've exported a few open site explorer queries and was surprised to find that only 25 results returned social stats even for some really large websites. Is that a limitation in the search or a bug? I want to filter everything by twitter shares, so having a complete set of data for that stat is super important. Thanks! Tony
Link Explorer | | tsheng0 -
Links from no-indexed pages in Open Site Explorer
I just looked up a site in Open Site Explorer. After putting in the site, I get a list of domains, links etc which is very useful. At the bottom is a note which I have pasted below. It mentions "24 links from no-indexed pages" and says we can't get any info on these. Is there a way to see what the 24 links are so I can investigate further?"Why does my number of inbounds links listed not match my total links count? The listed number may be slightly different because we only show 25 links per domain (so that you see a variety). Additionally you have 24 links from no-indexed pages. Unfortunately, we can't get info for those links."
Link Explorer | | EdKim0