Open Site Explorer Problem
-
Have been trying to use Open Site Explorer this morning and just returning an error message "There was an error getting your data" or the cog whirring round for ages and not doing anything.
Is it a general problem or is it just my PC?
-
Hello!
Jo here from Moz Support.
We are experiencing some intermittent issues with OSE at the present time - it's not just you!
Sorry for the trouble :(. You can check our health page for any updates: http://health.moz.com/
Alternatively if you'd like to submit a support ticket I'd be happy to reply to you directly when it's all back up and running.
Cheers!
Jo
-
Hmm... I'm getting this issue too. It's not just you.
-
I also experience some issues with OSE at the moment too.
Probably it's related with forthcoming Moz index refresh and will be fixed within few hours.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
REACT site and sitemap.xml
I have a REACT site www.nettheory.com. MOZ seems to only index the homepage but not all the internally linked pages, even the sitemap.xml is there. The reason I say that is the crawl result only shows the http and https version of the homepage, no other pages mentioned. I also noticed MOZ crawl results point out my content is very thin (<50 words). As a matter of fact, it has a lot more words if the JS runs correctly. Do we know if MOZ crawls REACT or JS based sites correctly?
Link Explorer | | NetTheory-Analysts0 -
Moz's new Link Explorer, including our revamped index and DA/PA scores is now open to everyone!
Hey Moz Community, Link Explorer is now open to the public! Everyone can access it via a subscription or a free Moz ‘Community’ account. As you may know by now, the brand-new Link Explorer tool is primed to replace Open Site Explorer as Moz’s link building and analysis tool. The Link Explorer project is the result of an incredible amount of perseverance and hard work by the team, and we’re proud to be able to finally share it with you — we know it’s going to revolutionize how you approach link building and make your job easier. You can read more about the tool here in Sarah Bird’s announcement post. Because Link Explorer improves on almost every aspect of Open Site Explorer, the metrics have improved, too. That means you’re likely going to see some Domain Authority and Page Authority discrepancies between OSE’s index and Link Explorer’s index. We definitely suggest you use the new DA/PA from Link Explorer, as they’re more accurate and refresh daily rather than monthly, as was the case with OSE’s index. However, we also realize that many of you use these metrics to report to your clients and colleagues, and a sudden change or fluctuation could potentially make your job harder. Which DA is the real DA? The new DA is based on a much larger index that has many improvements, several of which are designed to make the index more like Google’s than ever before. You should consider moving towards the new DA (and the old DA won’t be updated after April 26th 2018, so the sooner the better). While there will be fluctuations as we improve the model and add features to the index, we expect it to remain largely stable and to be a far more accurate picture of a site’s authority according to how it’s seen by Google. Why is Link Explorer’s DA/PA considered better than OSE’s, and which should I trust? The larger link index with improved crawl selection allows us to produce a stronger model that includes a much larger proportion of the web. That being said, DA and PA should always be considered in the context of your competitors. A drop in PA or DA relative to the old OSE is of little concern if your competitors saw similar movement. Is Domain Authority/Page Authority an absolute score or a relative one? Both DA and PA are relative to the Internet as a whole. If Facebook acquired a billion new links, everyone’s PA and DA would drop relative to Facebook. Because of this, it’s always best to look at PA and DA in comparison to your competitors. What does a drop/raise in DA mean in Link Explorer vs OSE? How can I explain this to my clients when I’m reporting it? DA and PA should always be considered in the context of your competitors. A drop or raise in PA or DA relative to the old OSE is of little concern if your competitors saw similar movement. Reporting that your site has moved from a DA of 45 to a DA of 42 doesn’t tell the whole story, but reporting that your site has a DA of 42 while your main competitor moved from a 43 to a 37 shows that, relative to the sites you’re competing against in the SERPs, your site has significantly more authority and ranking power. What’s happening to MozTrust and MozRank and why, and what should I replace those with? The improvements to our DA/PA and Spam Score metrics now now account for more important nuances in helping you determine one site’s ability to rank higher than another. Because they no longer correlate with Google’s ranking model as well as they used to, MozRank and MozTrust are being deprecated for better metrics. Users should rely on Page Authority, Domain Authority, and Spam Score to determine the importance and quality of pages, domains, and links. I have historical data I use to help my clients benchmark their progress. What do I do now that DA is calculated differently? You should annotate any KPI changes referencing the change in DA and PA. However, most importantly, you should compare those changes to your competitors, as this will best show how strong your site’s authority is relative to the sites you’re competing against in the SERPs. We take updating our metrics very seriously, and our last major update to the model was 7 years ago. Users of Domain Authority and Page Authority can expect us to continue to produce steady, reliable metrics for the long haul, and only make changes to these metrics when we believe the benefits dramatically outweigh the stability of the metric. Do you have any questions about the new metrics? Anticipating a tough time reporting changes to clients or bosses? Metrics, features or functionality missing that you would want to see? Let us know in the thread, and we’ll work to find a good answer for you. Hope you enjoy the new Link Explorer product and the amazing new link index powering it. We are very excited to provide this valuable data to our community and customers.
Link Explorer | | IanWatson9 -
Does moz pro standard give access to open site explorer & keyword explorer?
Does moz pro standard give access to open site explorer & keyword explorer?
Link Explorer | | SearchOpt1 -
Site has DA of 26 but no backlinks
I'm asking this for a guy over at SEOchat: http://forums.seochat.com/new-user-seo-questions-answers-123/unusual-change-domain-authority-486962.html Here's what his post says: Exclamation Unusual Change in Domain authority
Link Explorer | | ThomasHarvey
Guys and Girls, I'm having a weird issue in one of my sites , thing is the site had DA 11 in July and however when check on September Site is having 26 without me doing any type of link building and there are no new posts for this month as well. When checked using open site explorer there are no backlinks indexed in their Mozcape index as well. Site: http://www.beijingtravelchannel.com/ Can you give me any plausible reasons for this to happen, so that i can check them out. Thanks in Advance.0 -
Inbound links that does not appear in open site explorer
There are several links to my website that are old, and are not indexed to locate in Open Site Explorer. Which may be the problem from appearing? This is shown in webmaster tools
Link Explorer | | hectordlux0 -
Having problems with OSE
I am getting error messages from OSE - it just keeps saying 'loading data' and then after a while 'there was a problem getting your data'. Any ideas what wrong, I really need this for a meeting this afternoon in 1.5 hours. Thanks Andy
Link Explorer | | Andy-Halliday0 -
Low Internal Equity-Passing Links: Open Ste Explorer Issue
Does anyone know why Open Site Explorer shows so few Internal Equity Passing Links? When a page is part of the main navigation of a website and the website has over 3500 pages indexed in Google with high DA's why would the Open Site Explorer number be so low? I have run scans on other tools and see a much larger number than OSE reports. Thoughts? Has anyone else ever experienced that?
Link Explorer | | slangdon0 -
Does OSE crawl our site often? Or do we have an other problem? (internal links)
I am wondering if i can find out when OpenSiteExplorer crawled our entire website for the last time.
Link Explorer | | wilcoXXL
A few months ago we added some internal textlinks to all of our productpages. Those are links to the brandpage of that particular product. Some of our brands do have up to 1500 products, so there should be at least 1500 internal links pointing to that brandpage. But OSE still gives me a wrong count. It says there is only 1 internal link pointing to that brandpage.
Is it because OSE never crawled our site again? Or am i missing something here?(maybe too many internal links to one specific brandpage is not okay?) I'll hope you guys can help me out with this one.0